Read Sharp GENERAL (serv.man78) Brochure online
receive a higher profile as flagship Sharp
EPoS business partners, generating and
converting more sales leads.
Sharp ECR/EPoS Business Unit’s
Divisional Manager, said:
and focus on providing their customers
with the best EPoS solutions.”
collectively, view themselves as
market leaders in our industry.”
awareness and skills will help win
business, maximise the impact of our
technology and dramatically save
expensive man-hours during install-
ations and after-sales support.”
the partnership programme.
upon satisfying commercial, organis-
ational support and technical support
EPoS installations and an active
support structure that includes
hotline telephone support, specialised
product knowledge and training and a
one day response time for on-site
Sharp EPoS training programme.
benefits courses on the ERA770,
UP3300, UP5300 and UP5700 models
together with more general EPoS
manager and Sharp Utilities courses.
Partner and will be entitled to use the
logo on all their marketing and
Business Partners to highlight the
the ability and experience to make
this technology work on the front
dealers to remember that they can
qualify for this special status. If you’re
not ready yet, you may be in six or 12
not looking for an odd one out as all four house-hold names have one thing in common.
when it moved to new prestigious
premises. Managing Director Roger
Balmford and his team have created
a spacious and comfortable
showroom (above) that showcases
business. This includes a major display
area (top) on the first floor featuring
Sharp EPoS and ECR terminals linked
to a meeting room. Sharp’s presence is
also prominent at the front of the
building (bottom right) as CRS
celebrates the new millennium in
great shape. Sharp’s Account and
Support Executive, Christine Rhodes, said:
nology at their disposal. Focusing on
key nationally known brands
enhances their credibility with their
the new-look Sharp Focus, our colourful
newspaper produced exclusively for
our UK dealers.
Focus is designed to keep you fully in
the picture about all the latest
developments within Sharp and the
EPoS industry – and to help you make
the most of our special relationship.
In this issue we launch our innovative
Premier Business Partner Programme
(don’t worry if you don’t satisfy the
criteria yet. Remember, running a
business is a marathon, not a sprint!).
Enjoy reading the first issue of Focus.
The next issue is out in September
2000 - keep those tills ringing!
is open to all Sharp EPoS dealers who can say
YES to the following questions.
sites with PC-based EPoS installations?
hotline support, product knowledge
an e-mail address for
correspondence with Sharp’s
one-day response time for on-site
able to pass the tests on the Sharp
criteria now, speak to your Sharp
representative to discuss how your
company can qualify!
for CRS photographs, QA Photos Ltd for
the Dome photograph, Marcus Leith for
the Tate Modern and Joel Fildes for the
Lowry and Coffee Republic.
was a special presentation to
Bert Cowie, who recently retired from
Inverness Cash Registers. He received
a superb state-of-the-art wide-screen
Bert (left) is pictured here with Sharp’s
Jeff Griffiths, wife, Mary Cowie and
Christine Rhodes from Sharp.
from all concerned as one can tell
from the smiling faces and the peace pipe (left polaroid) as Linda Connaughton (EBM),
Mary Cowie and Pat Connaughton (EBM) enjoy a joke.
as simple as painting by numbers.
on the UP5700 as the integral
element of the total business solution.
manage their businesses more
effectively and profitably – and paint a
realistic picture of the exact status of
their day’s business whenever they
one of the most popular attractions in
the Sharp portfolio.
coffee shops across the UK by IBS,
single network by GS Systems,
covering seven floors installed by GS
Systems, Stockport, Cheshire.
contact your Sharp representative or
conjunction with dealers, end-users and the factories in Japan. I also
support, alongside Tony Moran, the UK dealer base on those products.
technology. Our whole ECR/EPoS product support department is
integral to a dealer’s proposition and our relationship, I hope, is built on
UP5700’s. We had a mere three months to provide a total solution for
retail and hospitality needs that would be at the cutting edge of
technology. But every project is a challenge as it is just important to the
end user as the Dome was to the dealer.
Technical website. This gave our dealers access to all technical
documentation. With the increasing popularity of the web, transferring
technical information is even faster and easier. I remember when the fax
was considered a luxury in offices. And it wasn’t that long ago!
has been the adoption of Net Support, which allows us and the dealer to
dial into sites from our laptops and desktop PC’s. Support of sites is much
easier so dealers can offer even better support in an even shorter time. It
is upto the dealers to take full advantage.
And when the dealer says thanks for your help, Paul. Fancy a pint!
members of staff who hit the magical 20
years service with a special presentation.
Bradley, Neil Bradley and Gerry McLaughlin.
meeting for all its staff and took time out
from the serious business of planning for
the future to pose for the camera.
Congratulations to the photographer.
Everyone’s eyes are open!
Telectronics (service and support).
companies listed above, please contact
your Sharp representative or e-mail
Sharp has introduced
several new products to its
ERA570C, ERA770 and the
machines have been delisted.
They are the ER1970, ERA440
replacement for the ERA440, as
the primary difference is the
addition of a thermal printer on
the new model.
version of the ERA570, with the
IRC board and IRC ROM included
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