Read Sharp GENERAL (serv.man78) Brochure online
Top of the surprises (right polaroid)
was a special presentation to
Bert Cowie, who recently retired from
Inverness Cash Registers. He received
a superb state-of-the-art wide-screen
Sharp television.
Bert (left) is pictured here with Sharp’s
Jeff Griffiths, wife, Mary Cowie and
Christine Rhodes from Sharp.
was a special presentation to
Bert Cowie, who recently retired from
Inverness Cash Registers. He received
a superb state-of-the-art wide-screen
Sharp television.
Bert (left) is pictured here with Sharp’s
Jeff Griffiths, wife, Mary Cowie and
Christine Rhodes from Sharp.
An overwhelming thumbs up
from all concerned as one can tell
from the smiling faces and the peace pipe (left polaroid) as Linda Connaughton (EBM),
Mary Cowie and Pat Connaughton (EBM) enjoy a joke.
from all concerned as one can tell
from the smiling faces and the peace pipe (left polaroid) as Linda Connaughton (EBM),
Mary Cowie and Pat Connaughton (EBM) enjoy a joke.
Paul
Burton
HAVE WE GOT NEWS FOR YOU?
The Lowry Centre
The Tate Modern
The Millennium Dome
Coffee Republic
Equally at home in either
Behind the scenes, staff are
discovering that using the UP5700 is
as simple as painting by numbers.
as simple as painting by numbers.
All four high profile examples of
this work of art in action have focused
on the UP5700 as the integral
element of the total business solution.
on the UP5700 as the integral
element of the total business solution.
The final product, linked by third
party software, enables end users to
manage their businesses more
effectively and profitably – and paint a
realistic picture of the exact status of
their day’s business whenever they
need it.
manage their businesses more
effectively and profitably – and paint a
realistic picture of the exact status of
their day’s business whenever they
need it.
With rave reviews up and down the
country, the UP5700 is proving to be
one of the most popular attractions in
the Sharp portfolio.
one of the most popular attractions in
the Sharp portfolio.
Sharp in Action
●
TATE MODERN
18 UP5700 machines installed by IBS,
Brackley, Northants
Brackley, Northants
●
COFFEE REPUBLIC
100 UP5700 machines installed at 58
coffee shops across the UK by IBS,
Brackley, Northants.
coffee shops across the UK by IBS,
Brackley, Northants.
●
MILLENNIUM DOME
140 UP5700 machines installed on a
single network by GS Systems,
Stockport, Cheshire.
single network by GS Systems,
Stockport, Cheshire.
●
THE LOWRY CENTRE
18 networked UP5700 machines
covering seven floors installed by GS
Systems, Stockport, Cheshire.
covering seven floors installed by GS
Systems, Stockport, Cheshire.
For more information on the UP5700
contact your Sharp representative or
visit www.sharp.co.uk.
contact your Sharp representative or
visit www.sharp.co.uk.
...all is revealed!
Q1
What is your job title?
A1
Product Support &
Development Controller.
Development Controller.
Q2
What are your specific job responsibilities?
A2
To develop ECR and EPoS products suitable for the UK market place in
conjunction with dealers, end-users and the factories in Japan. I also
support, alongside Tony Moran, the UK dealer base on those products.
conjunction with dealers, end-users and the factories in Japan. I also
support, alongside Tony Moran, the UK dealer base on those products.
Q3
How long have you been employed at Sharp?
A3
17 years – which have flown by!
Q4
What is your previous relevant experience?
A4
Q5
How does your relationship with dealers work?
A5
My role is to ensure dealers are familiar and comfortable with Sharp
technology. Our whole ECR/EPoS product support department is
integral to a dealer’s proposition and our relationship, I hope, is built on
mutual trust.
technology. Our whole ECR/EPoS product support department is
integral to a dealer’s proposition and our relationship, I hope, is built on
mutual trust.
Q6
What is the most challenging project that you have worked on?
A6
For sheer size, it has to be the Millennium Dome installation of 140
UP5700’s. We had a mere three months to provide a total solution for
retail and hospitality needs that would be at the cutting edge of
technology. But every project is a challenge as it is just important to the
end user as the Dome was to the dealer.
UP5700’s. We had a mere three months to provide a total solution for
retail and hospitality needs that would be at the cutting edge of
technology. But every project is a challenge as it is just important to the
end user as the Dome was to the dealer.
Q7
Which project has given you the most professional satisfaction?
A7
I would say establishing the bulletin board, which is now on the Sharp
Technical website. This gave our dealers access to all technical
documentation. With the increasing popularity of the web, transferring
technical information is even faster and easier. I remember when the fax
was considered a luxury in offices. And it wasn’t that long ago!
Technical website. This gave our dealers access to all technical
documentation. With the increasing popularity of the web, transferring
technical information is even faster and easier. I remember when the fax
was considered a luxury in offices. And it wasn’t that long ago!
Q8
How can Sharp provide dealers with “added value”?
A8
From a technical and support point of view, the most useful development
has been the adoption of Net Support, which allows us and the dealer to
dial into sites from our laptops and desktop PC’s. Support of sites is much
easier so dealers can offer even better support in an even shorter time. It
is upto the dealers to take full advantage.
has been the adoption of Net Support, which allows us and the dealer to
dial into sites from our laptops and desktop PC’s. Support of sites is much
easier so dealers can offer even better support in an even shorter time. It
is upto the dealers to take full advantage.
Q9
Describe your perfect working day?
A9
When I set out to achieve something over the course of the day and succeed.
And when the dealer says thanks for your help, Paul. Fancy a pint!
And when the dealer says thanks for your help, Paul. Fancy a pint!
PROFILE
profile
Paul
Burton
Name
Paul Burton
Age
41
Status
Married
Family
Two sons
Hobbies
on
UK
20 NOT OUT!
RST said a big thank you to two key
members of staff who hit the magical 20
years service with a special presentation.
members of staff who hit the magical 20
years service with a special presentation.
Pictured here (from left) are Anne Bradley, Francis
Bradley, Neil Bradley and Gerry McLaughlin.
Bradley, Neil Bradley and Gerry McLaughlin.
RST recently hosted a “Way Forward”
meeting for all its staff and took time out
from the serious business of planning for
the future to pose for the camera.
Congratulations to the photographer.
Everyone’s eyes are open!
meeting for all its staff and took time out
from the serious business of planning for
the future to pose for the camera.
Congratulations to the photographer.
Everyone’s eyes are open!
High Impact
BIG HIT
(remote access software), Sharpsoft
(hospitality back office software) and
Telectronics (service and support).
Telectronics (service and support).
For more information about any of the
companies listed above, please contact
your Sharp representative or e-mail
companies listed above, please contact
your Sharp representative or e-mail
.
Sharp Electronics (UK) Limited, Sharp House, Thorp Road, Newton Heath, Manchester M40 5BE, UK. Freephone 0800 262958 Fax: 0161 204 2243.
www.sharp.co.uk
.
Wish You Were Here!
Sun, Sangria and Sharp surprises!
Wish You Were Here!
Sun, Sangria and Sharp surprises!
HELLO &
GOODBYE
Since the start of the year,
Sharp has introduced
several new products to its
comprehensive portfolio.
Sharp has introduced
several new products to its
comprehensive portfolio.
These are the ERA160, ERA220,
ERA570C, ERA770 and the
UP5300.
ERA570C, ERA770 and the
UP5300.
At the same time, a trio of
machines have been delisted.
They are the ER1970, ERA440
and ERA570.
machines have been delisted.
They are the ER1970, ERA440
and ERA570.
The ERA450 is a direct
replacement for the ERA440, as
the primary difference is the
addition of a thermal printer on
the new model.
replacement for the ERA440, as
the primary difference is the
addition of a thermal printer on
the new model.
The ERA570C is an upgraded
version of the ERA570, with the
IRC board and IRC ROM included
as standard.
version of the ERA570, with the
IRC board and IRC ROM included
as standard.
PRODUCT UPDATE
Next Issue out
September 2000
Pr
oduced by Cr
eativ
e Space Squar
ed Ltd (0
16
1 798 88
1 798 88
1
0
)
Sun, sangria and surprises galore were the order
of the day when Sharp flew out over a dozen
dealers
(middle polaroid)
to Portugal, as part of a
superb incentive scheme.
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