GENERAL (serv.man57). Focus Issue 5, Autumn 2001 - Sharp EPOS Brochure (repair manual)

general (serv.man57) brochure
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EPOS / Focus Issue 5, Autumn 2001
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Read Sharp GENERAL (serv.man57) Brochure online

As a hospitality specialist and
qualified football coach, Terry Milnes,
owner of Bradford-based LTES, knows all
about spotting winners.
He teamed up with Sharp after launching
LTES 11 years ago. Product reliability,  service
and a dealer network that enables him to
offer a national service, validates that
decision.   
All three factors have helped win LTES a
contract with Tapas Tree Restaurant, a six-year
old restaurant chain rolling out a franchise
operation across the UK.
Terry’s focus is very much on hospitality, which
provides 99% of the company’s business.
Clients range from pub chains and local
authorities to Bradford City Football Club, who
play at the Valley Parade  - just a hefty kick from
LTES’s newly refurbished office and showroom.  
Bright and spacious, the office was once an old
chapel and after a relationship spreading back
over a decade, Terry is more than happy to spread
the gospel about Sharp.  
“Sharp has been good to us in the past and I
am sure the relationship will continue to
prosper in the future,” says Terry.
THE NEWSLETTER FOR SHARP ECR/EPoS SOLUTIONS BUSINESS PARTNERS
Issue No.5 Autumn 2001
Welcome to
We are always pleased to hear from you, so do not hesitate to drop me a line by e-mail  (
), write or telephone 0161 204 2677
Organised by Product Support Controller,
Tony Moran, the training caters primarily for
PC based systems incorporating
technologies such as standard PC
networking, PC operating systems, and third
party software integration.
“In an industry like ours based around
electronics, training is the most effective
way of formally introducing new
technologies and applications, enabling
our dealers to create a support team that is
fully equipped to offer the best and most
relevant solutions to customers,”
commented Tony. 
“Training is key to our overall strategy to
enable our business partners to compete
effectively in the market place. Because we
understand the need to ensure a good return
on investment, both in terms of time away
from the business and the financial cost, we
have introduced a flexible, modular training
structure,” 
commented Sharp’s Jeff Griffiths.
“From our perspective comprehensive
training improves the way staff perform as
individuals and as a team - and
encouraging them to constantly build on
their skills helps to enthuse and retain
them. This in turn creates a deep
confidence in your company from the end
users point of view,” 
said Jeff.
Sharp’s comprehensive one and two day
training courses cover the constant flow of
new products as well as technology that
has been available for several years. In
addition, training highlights issues relating
to the ECR/EPoS industry as a whole. 
Training is complemented by the
innovative and imaginative Sharp
Technical website
(www.tradenet.sharp.co.uk/tech),
which is only available to registered
ECR/EPoS dealers. With manuals and
written courses, the website enhances
Sharp’s formal training programmes.
TRAINING
SHARPENS
Competitive Edge
Sharp is enhancing its dealer understanding of ECR/EPoS products following
the launch of a comprehensive modular training programme.
Focusing on the popular UP-5300/5700 series, the new five-module training
format is designed to improve flexibility and boost in-depth understanding
when supporting Sharp products.
Welcome to our ‘added value’
edition of Sharp Focus. 
In this issue, we feature a
comprehensive round up of all the
innovative and imaginative software
that combines with our products to
enable you to offer your customers
‘added value’ over and above the
hardware supplied by Sharp. 
This list is your guide to the best, most
effective solutions for the retail and
hospitality sectors in the UK and is
definitive proof of our commitment to
providing much more than hardware.
Enjoy this issue of Sharp Focus. And
don’t forget to send us your stories. It
is always a pleasure to hear from you.
Christopher Martin, Editor
Christopher Martin
on
LTES
“Training is key to
our overall
strategy to enable
our business
partners to
compete
effectively in the
market place.” 
JEFF GRIFFITHS Divisional Manager
Special 4 Page Edition
Below - The A-team: (from left);  Gerry Mculloch,
Karen Caine, Terry Milnes and John Ward.
Cooke report from corporate front
Page 4
Flying high after launch
Page 4
EXPERT TUITION: 
Sharp’s Phil Hughes mixes
lecturing with hands-on practical advice during a
training course held at the company’s Manchester
head office.
Building a BIGGER
UP-5700
Perspective 
Sharp’s drive to become the UK’s dominant EPoS player is epitomised by
a series of enhancements to its popular UP-5700 terminal. 
Close inspection reveals numerous refinements to Sharp’s first colour touch-
screen EPoS terminal since its launch three years ago. 
One of the big success stories at the Millennium Dome, the UP-5700
typifies Sharp’s ongoing commitment to product improvement. 
“Once a product is out in the market place, we use feedback to ensure
we can improve its performance. The UP-5700 is a classic example of how
this can be achieved. The Dome showed one site can create a netork of up
to 254 terminals,” commented Jeff Griffiths, Divisional Head of Sharp’s
IS Solutions Group.
Improvements include:-
● a reason code entry to help cut down fraud, free text entry for
better staff communication and credit card table assignment.
● WaiterMate’s handheld wireless ordering technology has been
fully integrated into the UP-5700, allowing staff to do everything
the EPoS terminal can do but on the restaurant floor.   
● Multilingual kitchen printing  - including Chinese, French, Italian
and German – and dispense printers per product with priority are
further enhancements that now come as standard.
BACK OFFICE SOFTWARE
SMART CARD MANAGER
Works in conjunction with ECR Manager,
the Smart Card software operates around
the Smart Card application produced by
PRS for a range of Sharp Cash Registers,
including the latest 770 and 3300.
STOCK MANAGER
Comprehensive Retail Stock Control
Package controlling thousands of stock
lines; this includes bar code printing
module, stock order processing and
historical analysis.  Effective for retail
and hospitality applications and links to
head office version of system.
PROPERTY MANAGEMENT
SYSTEM 
Head office Reporting and Sales
consolidation system providing an
interface between ECR Manager and
A La Carte, MIS at remote levels.
Compares individual site profit margins
and maintains central database of
products, Recipes and PLU’s.   
EPoS LOYALTY 
Works in conjunction with the
5300/5700 loyalty log and 700
Customer File, the Smart Card Manager
acts as the Software interface for
reporting and mail merge purposes.  Uses
the standard Sharp Loyalty interface
operating with magnetic stripe cards.
ECR LITE  
Low cost communications and
Stock level reporting system operating
with a range of Sharp cash registers from
the 220 upwards. Upgrade to full ECR
Manager and Scheduler. 
APPLICABLE MODELS
UP3300 
UP700
UP600 
ERA770
ERA470 
ERA450
ERA450s
Scanning and Smartcard
SHARPSOFT
Tokenspire House, Tokenspire Business Park,
Hull Road, Beverley 
East Yorkshire HU17 OTB
TELEPHONE: 01482 880766
FAX: 01482 880767
www.smartcardworld.co.uk
CONTACT: Bob Cuthertson
SharpSoft supplies back office software.
ECR Manager and EPoS Manager are the
core communications modules, which
operate with the full range of the Sharp
portfolio. In addition to the ECR/EPoS
Manager modules, SharpSoft offers a full
range of Back Office solutions for Stock
Control, Sales Analysis and Loyalty.
FLAGSHIP PRODUCTS
ECR Manager, ECR Lite,
Stock Manager, Smart Card
Manager, A La Carte, MIS
MIS – Management Information System
MIS is widely used by clients to analyse
sales, comparing site performance, top
selling lines and providing a report
generator and graphical representation.
A LA CARTE
This Stock Control and Recipe Costing
system operates with both the ECR and
EPOS Manager systems and provides
comprehensive management reporting for
both wet and dry stock. Recent additions
to the system include a function manage-
ment and stock re-ordering module. 
AUDITOR
Auditor, available on the 770 & 3300,
provides comprehensive individual transaction
information of sales per clerk, marketing
information, PLU Tracking and detailed Smart
Card transactions by cardholder.
New Product
New Product
New Product
FIDELITY
SYSTEMS LIMITED
410 Wincolmlee, Hull HU2 0TA 
TELEPHONE: 01482 618903
FAX: 01482 226396
www.fidelitysystems.co.uk
CONTACT: Gary Wright 
Database driven customer relationship
management system developed to capture
information about customers and their
spending habits for efficient market
targeting.
FLAGSHIP PRODUCTS
Instant Loyalty,
for UP5300/UP5700 and
UP3300.
INSTANT LOYALTY
Enables smaller operators to compete
with the majors and uses magnetic
cards with data held on a PC at the
Head Office.  Systems database is in
Access and is fully compatible with all
the other MS Office applications,
including Word, for mail merge. Detailed
information profiles customer trends
revealing number and frequency of
visits, spending patterns and personal
tastes. The main purpose of Instant
Loyalty is to understand customers and
then use the data to communicate to
them with specially targeted marketing
activity.  Instant Loyalty can also be
used as a pre-pay cashless system.  
APPLICABLE MODELS
UP3300
UP5700 Hospitality
UP5300 Hospitality
INTELLIGENT
BUSINESS SYSTEMS
Unit One, St James Road, Brackley
Northamptonshire NN13 7XY
TELEPHONE: 01280 709400
FAX: 01280 704315
www.ibs-systems.co.uk
CONTACT: Garath Powell
FLAGSHIP PRODUCTS
Stocklink 2000
A complete back office package offering
full stock control functionality along with
many hospitality features to offer a
complete business solution.
APPLICABLE MODELS
UP3300
UP5700 Hospitality
UP5300 Hospitality
PREMIER RETAIL
SERVICES LTD
Unit 10, East Riding Business Centre,
Annie Reed Road, Beverley,
East Yorkshire HU17 OLF 
TELEPHONE: 01482 873214 
FAX: 01482 873215
www.prsltd.co.uk
CONTACT: John Gallagher 
Premier Retail Services (PRS) provides
the Sharp ECR & EPoS dealer network
with customised terminal firmware.
FLAGSHIP PRODUCTS
Ideal Pro & SharpSmart
IDEAL BUSINESS SOFTWARE
Ideal ECR Pro enables dealers to
program departments, PLUs, EANs,
Condiment Tables & Functions from the
PC. It also handles resetting of the ECRs
in either Z1 or Z2 mode. The reporting
facilities allow consolidation of multiple
ECRs, and a wide selection of reporting
parameters. Basic stock control features
are included. Version 1.5 gives
additional stock control features, and
also provides user security options
previously only found in Ideal Retail Pro.
Ideal Retail Pro builds upon Ideal ECR Pro,
to give extensive stock control features.
It handles multi-location systems.
Ideal Smartcard is the official back office
software for use with the SharpSmart
system. It provides programming
facilities for the smartcards,
management of the card database, and
extensive reporting facilities. 
SHARPSMART
“SharpSmart” is a pre-payment &
loyalty system for Sharp’s UP-600, UP-
700, ER-A770, UP-3300, ER-A570 &
ER-A610 products. The latest version
includes the ability to initialise, edit and
erase cards, removing the requirement
for back office initialisation software.
APPLICABLE MODELS
ERA570 
UP600
UP700 
ERA770
UP3300
Scanning & Smartcard
SHARP ELECTRONICS
(UK) LIMITED
Sharp House, Thorp Road, Newton Heath,
Manchester M40 5BE
TELEPHONE: 0161 204 2699
FAX: 0161 204 2617
CONTACT: Area Sales Manager
Hardware and software for hospitality
and retail sectors.
FLAGSHIP PRODUCTS
EPoS Manager
Functions as ECR Manager
(see previous entry) but can be used on
POS terminals and allows connectivity
to A La Carte and MIS.
APPLICABLE MODELS
UP5700 Hospitality
UP5300 Hospitality
Software Conne
Software Conne
New Product
COMMIDEA
Kent House, Romney Place, Maidstone
Kent ME15 6LH
TELEPHONE: 01622 684900
FAX: 01622 692257
www.commidea.com
www.cardpayservices.com
CONTACT: Nick Sonnex
Commidea is a leading supplier of card
payment processing systems in the UK.
Accredited by all major merchant
service providers and systems and
accepting all major payment card types,
the company focus is on seamless and
efficient card acceptance for today’s
retailers.
FLAGSHIP PRODUCTS
WinTI and ICP
WinTI combines the functionality of a
card swipe terminal and the benefit of
seamless integration with the Sharp
EPoS system. These benefits include
accurate reconciliation, fast
authorisation, use of existing hardware
and communication lines and the ability
to share the WinTI system across all
EPoS terminals
(rather than having a swipe terminal at
each station).
APPLICABLE MODELS
UP5700 Hospitality
UP5300 Hospitality
UP600
UP700
ELECTRONIC FUNDS TRANSFER
NISYST
9-11 Moor Lane, Bolton
Lancashire BL1 4TA
TELEPHONE: 01204 364041
FAX: 01204 527704
www.nisyst.co.uk
CONTACT: Nad Ali
Nisyst specialise in colour touch screen
software solutions for the retail sector
providing sophisticated modular
products that can be specifically custom-
ised to meet individual retailers needs. 
FLAGSHIP PRODUCT
NPOS Retail Software
Suitable for single site, single-lane to multi-
site, multi-lane stores, NPOS on-screen
prompts speed up transactions and cut
down on customer queuing. The back office
system gives the retailer complete control of
his sales and marketing, stock control,
purchase ordering, reporting and analysis in
real time, so the retailer can always be sure
of the position regarding sales and stock.
APPLICABLE MODEL
UP5350
RETAIL LOGIC
Nisaba House, Waterfront Business Park 
Fleet Road, Fleet, Hampshire GU51 3TZ
TELEPHONE: 01252 776755
FAX: 01252 776758
www.retail-logic.com
CONTACT: Tansy Redfearn 
It all started in 1988 when Retail Logic
implemented the UK’s first live
integrated card processing system for
Tesco Stores.  Since then Retail Logic has
been on the leading edge of card
technology; supporting customers in
such diverse fields as finance, retail,
Internet, mobile
phone/telecommunication, travel,
hospitality and leisure.
FLAGSHIP PRODUCT
Solve Product Suite
The Solve Product Suite has been
developed with customers’ growing
needs in mind.  It is currently the only
card processing system in the UK that
can support all major platforms, from
Microsoft Windows, UNIX to IBM
mainframes.  With modules to support
multi-store, multi-acquirer, multi-
currency, purchasing cards, electronic
mobile-top-up, cheque-clearing system
and more, it is easy to achieve a
customised solution without the fear of
the system becoming dated or
unsupported.
APPLICABLE MODELS
UP5700 Hospitality
UP5300 Hospitality
INTEGER
167-169 Heywood Road
Prestwich, Manchester, M25 1LB
TELEPHONE: 0161-798 7307
FAX: 0161 773-3151
www.integeruk.com
CONTACT: Geoff Whittle, Partner
Integer supplies EPoS to the fast food delivery
trade and video shops in the UK and Europe. 
FLAGSHIP PRODUCT
inTouch
Fast, accurate and reliable, inTouch software,
designed for fast food delivery, take away
and restaurants, links the Sharp 5350 to the
telephone Caller ID so the caller’s name,
address and order history is displayed on
screen. inTouch includes a database of the
post codes and street names that make up
the customer’s delivery area, input of their
menu and special offers, staff training and
12 months software support including
updates with access to a 7-day help line.
APPLICABLE MODEL
UP5350
PROPERTY MANAGEMENT SYSTEMS
RETAIL
RAMESYS
Innsite House, Park Lane, Hounslow
Middlesex TW5 9RW 
TELEPHONE: 0208 897 3071 
FAX: 0208 897 5325
www.ramesys.com
Ramesys is a leading international
provider of effective business specific
application solutions, designed to provide
increased revenue to hoteliers.
FLAGSHIP PRODUCTS
Innsite 2000
This provides a comprehensive front office
system for hotels, colleges and other
hospitality industries. With a
straightforward layout of screens and
menus, it is a highly adaptable, economic
and well-suited solution for the front office.
Key features include:
easily accessible booking screen; easy
linking of individuals to groups;
automatic posting of accommodation
charges to guest’s accounts and the
posting of any other charges.
Omega 2000
Omega 2000 is a functional and
comprehensive package suitable for
hotels and hotel groups, enabling them to
effectively run and efficiently manage
their businesses. Designed to manage
reservations for bedroom accommodation
and the billing for both residential and
functional business, Omega 2000
provides detailed revenue and statistical
analysis as well as a comprehensive
database for leads, brochure requests and
guests. 
Key features:
guest history; comprehensive
company/travel agent database; easy
follow up of sales leads; revenue
reporting; fast reservation; easy deposit
taking.
APPLICABLE MODELS
UP5700 Hospitality
UP5300 Hospitality
Our comprehensive software connections for our
hospitality and retail ECR/EPoS product portfolio are featured in this
quick, easy to read reference guide. 
Each entry gives you details of the current supplier, technical facts and
key selling points.
ections
ections
AREMISSOFT
Goldsworth House, Denton Way
Goldsworth Park, Woking
Surrey GU21 3LG 
TELEPHONE: 01483 885000
FAX: 01483 885224
www.aremissoft.com
CONTACT: John Hammonds
Supplies specialist hospitality software for
hotels and hotel groups across the globe;
also specialises in manufacturing,
healthcare and construction. 
FLAGSHIP PRODUCTS
IGS HOTEL 
IGS HOTEL is a modular range of software
that can be tailored to an individual
hotel’s specific operational needs and
requirements.  Modules include Front
Office, History and Marketing, Conference
diary, Interfaces and Sales Ledger.   
APPLICABLE MODELS
UP5700 Hospitality
UP5300 Hospitality
GUESTMASTER
PO Box 355, Camberley, Surrey GU17 9XS
TELEPHONE: 01276 37701
FAX: 01276 34560
www.guestmaster.com
CONTACT: Neil Newport  
Guestmaster wrote the world’s first
windows-based reservation system, which
was released in 1992. 
FLAGSHIP PRODUCTS
Guestmaster is a fully-upgradeable
reservation system with different editions
for bed and breakfasts, guest houses and
hotels. Includes fully-integrated booking
system with infinite timescale and
customer invoicing system. Easy to use, it
features attractive 3D graphics.
APPLICABLE MODELS
UP5700 Hospitality
UP5300 Hospitality
Sharp Electronics (UK) Limited, Sharp House, Thorp Road, Newton Heath, Manchester M40 5BE, UK. Freephone 0800 262958 Fax: 0161 204 2243. 
www.sharp.co.uk
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Q1:
New products come along all the time.
Why is it important to understand them?
A1:
Two main reasons: first, support issues and
then sales issues. As an example, take the
new UP600/700. New network technology,
the set up and maintenance differs slightly
from previous models. It is crucial for dealers
to be aware of related support issues. The
functionality/operation is also different. If
this is not understood fully, then a sales
demonstrator may miss an opportunity to
sell and highlight these features.
Q2:
What is the best way of gaining an
understanding of them?
A2:
Q3:
Why is structured training better than
sitting in front of a new EPoS terminal
and working on a trial and error basis?
A3:
The key is efficiency. Sitting in front of the
machine will do some good and I personally
recommend doing this after training.
However, somebody doing this does not
have access to the machine’s detailed
specification or contact with the developers
to necessarily appreciate all the issues.
Q4:
How do you approach your training
courses?
A4:
We try to break down the training into a
number of sections:  First, our product
overview highlights any new features.
Second, detailed descriptions, including
hands on training of the new and changed
functionality and hardware. And third, a
‘Question and Answer’ section where we
anticipate your queries, ranging from sales
questions to technical support.
Q5:
Who do you have in mind when you write
a training course?
A5:
A skilled person who has to fully understand
the functionality and technical aspects of
the products and at the same time has the
ability to install, train the end user and
provide on-going support for the product.
Q6:
Where can dealers take advantage of
Sharp training?
A6:
We want to be geographically friendly so our
venues cover Manchester, Watford and Kinross
in Scotland. We want to minimise the time
spent travelling and away from the business.
Q7:
How has training evolved over the years? 
A7:
In the early days we tended to run training
for technical specialists and this would
involve hardware training to a much greater
degree than we do today. This was time
consuming but necessary in the early days.
Fortunately, the dealers’ understanding and
the changes in technology mean that we do
not have to spend as much time covering
these technical issues.
Q8:
Is the Internet a useful training tool?
A8:
Absolutely, the WEB could be the perfect
media for on-going training on our ECR.
However, there is no doubt the classroom
is best for initial training while the web
offers us the chance to communicate any
new developments as we constantly
update the material on our technical site
(www.tradenet.sharp.co.uk/tech).
Q9:
How can Sharp and the reseller network
use the Internet as a training tool, to the
benefit of both parties?
A9:
At present, all the training documentation
is put on the WEB as well as technical
updates, which keep the reseller up to
date regarding product support. Access is
24 hours, seven days a week.
Tony Moran
Sharp’s Product
Support Controller,
is responsible for
managing all training
issues for ECR/EPoS
clients. Here he
answers your
frequently asked
questions.
TRAINING
Examined
Q1:
What is the client and what do they do?
A1:
The client is Living Ventures, headed by a
former Aussie soap actor turned
entrepreneur, Tim Bacon.  They focus on
trendy, up-tempo, high-energy performance
bars specialising in cocktails and shooters
with live music. They have just opened
Mosquito and the Vampire Suite in Liverpool.
Q2:
A2:
Q3:
What was Living Ventures trying to
achieve?
A3:
Q4:
What was the solution you
recommended?
A4:
We recommended the UP-5700 with
Commidea EFT software and a bespoke back
office software application that captures
data from the Sharp EPoS, formats it and
then exports it into an Excel spreadsheet
which controls all income and expenditure. 
Q5:
And the response to your proposal?
A5:
They liked our proposed solution and
Q6:
What did you do?
A6:
Q7:
What is the project’s current status?
A7:
Q8:
Are they pleased with the result?
A8:
Q9:
What future developments are planned?
A9:
PARTNERSHIP CRUCIAL TO
MOSQUITO’S
High Flying Success
NORTHERN STAR’S
SHARP MOVERS  
Logistical challenges are part and
parcel of being Sharp’s northern most
dealer, and when a site visit includes
28 hours travelling by ferry, that is a
great incentive to get it right first
time, as 
Inverness Cash Register’s Bert
Cowie explains. 
Although we are used to covering
Q1: What is your job title?
A1: New Business Development Manager - EPoS
Q2: What are your specific job
responsibilities?
A2: To develop new business opportunities
within the Corporate Market Sector.             
Q3: How long have you been employed by Sharp?
A3: About three months             
Q4:  What is your previous relevant
experience?
A4: 13 years in IT,  both in technical and sales
roles; specifically selling solutions to all
market sectors with a particular focus on
finance and retail.            
Q5:  How does your relationship with the
dealers work?
A5: My exposure to the dealer network has been
fairly limited so far.  I do, however, believe I
will become more involved with dealers as
more opportunities are recognised within
the corporate sector.  In order to meet
customer requirements, it may be necessary
to draw upon the skills of our dealer
network and work together to deliver the
complete solution.   
Q6: What is the most challenging project you
have worked on?
A6: Both my New Business and Account
Management roles have previously
presented many challenging projects in
different ways. It would, however, be fair to
say that New Business is always the greater
challenge and also the most rewarding.           
Q7:  What project has given you the greatest
professional satisfaction?
A7: There is no greater feeling of professional
satisfaction than when you win over a new
customer but, my first major new business
win, after joining direct sales back in 1993,
was from Nissan Motor Manufacturing.
And you never forget your first!             
Q8: Describe your perfect working day
A8: I start my working day with a set of
objectives; if I complete these objectives then
I would class this as the perfect working day.   
Q9: What is your best tip for dealers to
increase sales?
A9: It is my intention to ensure we grow the
Sharp business within the Corporate Market
Sector, the dealers will be part of this and
by co-operation and shared effort I believe
that not only will Sharp see an increase in
sales, but so will the dealers.
Spotlight on
Roz Cooke
Name
Rosalind Cooke (Roz)
Age
39
Status
Single 
Hobbies
Keep Fit, Reading &
Socialising
on
UK
SHARP’S FOOD
FOR THOUGHT 
A colourful appearance at London’s
Restaurant & Bar show further strengthens
Sharp’s brand awareness in the hospitality
market sector. There was plenty of interest
on the highly visual stand during the three-
day exhibition, reports Corporate Field Sales
Manager Rob Edwards, where the key interest
was on the EPoS total solution, rather than
just an EPoS terminal.
“We are delighted
with the response to
our appearance. The
stronger our brand
becomes, the
stronger the
proposition for our
dealer network,”
commented Rob.
BARRY’S OLYMPIAN JOB 
Asset Retail
Systems’ Barry Job
typified the true
Olympian spirit of
the long distance
runner when he
took part in the
London Marathon
at a mere 62,
raising over £500
for Multiple
Sclerosis Research
Trust to boot.
RST has further strengthened its position as
the largest and most innovative EPoS
supplier in both the north and south of
Ireland, opening a new branch office in Cork
to service the south and west of Ireland.
RST
Goes West
Flying HIGH
Proof of the popularity of the newly launched,
high-flying UP700 is the recent installation of
two new terminals at the Museum of Army
Flying in Stockbridge, Hampshire.  CCM (South
West) carried out the contract.
Sharp’s close working relationship with
dealers is epitomised by a recent project,
carried out with GS Systems, to write
bespoke software for a high flying client.
Here GS Systems Sales and Marketing
Director, Niels Nielsen, currently
celebrating the company’s 25th
anniversary, reveals how that partnership
worked.
UP3300 in action
TOP
10
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Technical Update SSP-005 to prevent intermittent lock out when changing Mode
Switch position.
Cable Update(Support cables from Sharp Spare Parts)
Technical Update SSP-005 to prevent intermittent lock out when changing mode
switch position.
UP600/700 Network Communication errors after power off.
New Feature Update to allow GLU operation by Mag Card
Upgrade to Ver 4.5.99 (Documentation)
UP-700 SSP-001 (Problem assigning Direct Key 97 to keyboard)
Frequently asked Questions (Jan 2001)
UP-600/700 SSP-002 (Problem X/Z In-Line report not deducting ITEM %)
1. Retail Systems Technology, Ireland
2. Telyline Distribution Ltd, Luton
3. Cash Register Systems, Grimsby/Lincoln
4. Acr Retail Systems, Ayr/Glasgow
5. Abl Systems Ltd., London/Bucks
6. GV Gowland  & Sons, Rochdale
7. Inverness Cash Registers, Inverness
8. Osler & Robertson, Edinburgh
9. Northern Cash Registers, Blackpool
10. GS Systems, Stockport
SHARP TECHNICAL WEBSITE ACCESS UPDATE
Dealers accessing Sharp’s Technical Website
(www.tradenet.sharp.co.uk/tech)
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Download Sharp GENERAL (serv.man57) Brochure

Here you can read online and download Sharp GENERAL (serv.man57) Brochure in PDF. GENERAL (serv.man57) brochure will guide through the process and help you recover, restore, fix, disassemble and repair Sharp GENERAL (serv.man57) EPOS. Information contained in service manuals typically includes schematics / circuit diagrams, wiring diagrams, block diagrams, printed wiring boards, exploded views, parts list, disassembly / assembly, pcb.