DCR-TRV725E, DCR-TRV730E, DCR-TRV828E, DCR-TRV830E - Sony Movie Service Manual (repair manual). Page 69

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• The input selector on the VCR is not set correctly.

c Check the connection and set the input selector on the

VCR again. (p. 87)

• The camcorder is connected to DV equipment of other

than Sony.

c Set it to IR. (p. 88)

• Setting programme on a blank portion of the tape is

attempted.

c Set the programme again on a recorded portion. (p. 95)

• The camcorder and the VCR are not synchronized.

c Adjust the synchronicity. (p. 93)

• PB MODE is set to 

/  in the munu settings.

c Set it to AUTO. (p. 107)

• COMMANDER is set to OFF in the menu settings.

c Set it to ON. (p. 107)

• Something is blocking the infrared rays.

c Remove the obstacle.

• The batteries are inserted in the battery holder with the

+ – polarities incorrectly matching the + – marks.

c Insert the batteries with the correct polarity. (p. 227)

• The batteries are dead.

c Insert new ones. (p. 227)

• DISPLAY is set to V-OUT/LCD in the menu settings.

c Set it to LCD. (p. 107)

• Moisture condensation has occurred.

c Remove the cassette and leave your camcorder for at

least 1 hour to acclimatize. (p. 209)

• Some troubles has occurred in your camcorder.

c Remove the cassette and insert it again, then operate

your camcorder.

• The POWER switch is not set to OFF (CHG).

c Set it to OFF (CHG).

• Charging the battery pack is completed.
• The battery pack is not properly installed.

c Install it properly. (p. 15)

• The battery pack is not properly installed.

c Install it properly.

• Something is wrong with the battery pack.

c Contact your Sony dealer or local authorized Sony

service facility.

• The battery’s temperature is extremly high or low because

of the ambient temperature.

• Disconnect the power cord of the AC power adaptor or

remove the battery, then reconnect it in about one minute.
Turn the power on. If the functions still do not work, open
the LCD panel and press the RESET button under
DISPLAY button using a sharp-pointed object. (If you
press the RESET button, all the settings including the date
and time return to the default.) (p. 221)

The Remote Commander supplied
with your camcorder does not work.

The melody or beep sounds for 5
seconds.

The picture from a TV or VCR does
not appear even when your
camcorder is connected to outputs on
the TV or VCR.

While charging the battery pack, the
backlight of the display window
does not light.

Digital program editing does not
function.

No function works though the power
is on.

You cannot charge the battery pack.

While charging the battery pack, the
remaining battery time indicator
flashes.

C:21:00

• You are using a battery pack that is not an

“InfoLITHIUM” battery pack.

c Use an “InfoLITHIUM” battery pack. (p. 204)

• Moisture condensation has occurred.

c Remove the cassette and leave your camcorder for at

least 1 hour to acclimatize. (p. 209)

• The video heads are dirty.

c Clean the heads using the Sony V8-25CLD cleaning

cassette (optional). (p. 210)

• A malfunction other than the above that you can service

has occurred.

c Remove the cassette and insert it again, then operate

your camcorder.

c Disconnect the power cord of the AC power adaptor or

remove the battery pack. After reconnecting the power
source, operate your camcorder.

• A malfunction that you cannot service has occurred.

c Contact your Sony dealer or local authorized Sony

service facility and inform them of the 5-digit code.
(example: E:61:10)

If you are unable to rectify the problem even if you try corrective actions a few times, contact your
Sony dealer or local authorized Sony service facility.

Your camcorder has a self-diagnosis display
function.
This function displays the current condition of
your camcorder as a 5-digit code (a combination of
a letter and figures) on the screen or in the display
window.
If a 5-digit code is displayed, check the following
code chart. The last two digits (indicated by ss)
will differ depending on the state of your
camcorder.

C:21:ss

•C:ss:ss

You can service your camcorder
yourself.

•E:ss:ss

Contact your Sony dealer or local
authorized Sony facility.

E:61:ss
E:62:ss

C:31:ss
C:32:ss

C:04:ss

C:22:ss

If indicators and messages appear on the screen or in the display window, check the following.
See the page in parentheses “( )” for more information.

100-0001

Slow flashing:

•The file is corrupted.
•The file is unreadable.
•You are trying to carry out MEMORY MIX

function on moving picture.

C:21:00

Self-diagnosis display (p. 190)

E The battery is dead or nearly dead
Slow flashing:

•The battery is nearly dead.

The 

E indicator sometimes blinks even if

the remaining battery time is about five to
ten minutes depending on the operating
conditions, environment and battery
condition.

Fast flashing:

•The battery is dead.

% Moisture condensation has occurred*
Fast flashing:

•Eject the cassette, turn off your camcorder,

and leave it for about 1 hour with the
cassette compartment open (p. 209).

Stick”*
Slow flashing:

•No “Memory Stick” is inserted.

Fast flashing:

•The “Memory Stick” is not readable with

your camcorder (p. 126).

•The image cannot be recorded on “Memory

Stick” (p. 149).

•The picture you tried to record on

“Memory Stick” as a moving picture is
recorded in the Hi8/standard 8 system (p.
149).

formatting
Fast flashing:

•“Memory Stick” is not formatted correctly

(p. 113).

•The “Memory Stick” data is corrupted.*

Q Warning indicator as to tape
Slow flashing:

•The tape is near the end.
•No tape is inserted.*
•The write-protect tab on the cassette is out

(red) (p. 25).*

Fast flashing:

•The tape has run out.*

Z

Slow flashing:

•The write-protect tab on the cassette is out

(red) (p. 25).

Fast flashing:

•Moisture condensation has occurred

(p. 209).

•The tape has run out.
•The self-diagnosis display function is

activated (p. 190).

- The image is protected*
Slow flashing:

•The image is protected (p. 177).

(optional)
Fast flashing:

•There is something wrong with the external

flash (optional).

* You hear the melody or beep sound.

C:21:00

100–0001

•CLOCK SET

Set the date and time. (p. 22)

•FOR “InfoLITHIUM”

Use an “InfoLITHIUM” battery pack. (p. 204)

BATTERY ONLY

•8mm TAPE 

t SP REC

Use Hi8 

/Digital8   tapes when you record

Hi8 TAPE 

t LP/SP REC

in the LP mode.* (p. 114)

•

Q Z TAPE END

The tape has run out.*

•

Q NO TAPE

Insert a cassette tape.*

•

 CLEANING CASSETTE**

The video heads are dirty. (p. 210)

•COPY INHIBIT

You tried to record a picture that has a copyright
control signal.* (p. 202)

•

 FULL

The “Memory Stick” is full.* (p. 139)

•

 

-

The write-protect tab on the “Memory Stick” is set to
LOCK.* (p. 126)

•

 NO FILE

No still image is recorded on the “Memory Stick”.*
(p. 160)

•

 NO MEMORY STICK

No “Memory Stick” is inserted.*

•

 AUDIO ERROR

You are trying to record an image with sound that
cannot be recorded by your camcorder on “Memory
Stick”.* (p. 148)

•

 MEMORY STICK ERROR

The “Memory Stick” data is corrupted.* (p. 129)

•

 FORMAT ERROR

Check the type of formatting.* (p. 113)

•

 

- 

DIRECTORY ERROR

The “Memory Stick” has more than one directory
such as 100msdcf.* (p. 160)

•

 NO PRINT MARK

You selected MARKED in 9PIC PRINT in the menu
settings using a “Memory Stick” contains no image
with a print mark.* (p. 184)

•

 NO STILL IMAGE FILE

You selected MULTI in 9PIC PRINT in the menu
settings using a “Memory Stick” contains no still
image.* (p. 184)

•DELETING

You tried to record on a “Memory Stick” while
deleting data.*

•FORMATTING

You tried to record on a “Memory Stick” while
formatting it.*

•  NOW CHARGING

Charging an external flash (optional) does not work
correctly.*

* You hear the melody or beep sound.
** The 

x indicator and “  CLEANING CASSETTE” message appear one after another on the

screen.