UP-X300 (serv.man123). UP-X300 Brochure - Sharp EPOS Brochure (repair manual). Page 2

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Enabling great customer service
From instantly locating a table reservation to ensuring that the
bill is split the way the customer wants, it’s the little things that
add up to a great experience for your customers. That’s 
why Sharp has consulted with people across the UK
hospitality industry to create an Electronic Point of Sale (EPoS)
terminal that’s tailored to the way a UK operation needs to
serve its customers.
From its high-visibility screen to its customisable interface,
Sharp’s UP-X300 is easy to use by design. And its powerful
capability covers every aspect of your operation – from Front
End to Back Office. 
Helping staff do their jobs – 
with flexible technology
In the hospitality world, it’s a fact of life that new staff have to
be brought up to speed quickly. At the same time, even fully
trained staff can’t afford delay when processing customer
requests. 
As a result, it’s important that the technology they have to
deal with in their working lives is intuitive, empowering them
to deal with customer requests simply, swiftly and effectively.
So, Sharp’s UP-X300 can be customised by staff from the
Front End as well as the Back Office. With one less thing to
worry about, personnel can concentrate on delivering as
good a service as possible – improving job satisfaction and
staff retention.
Visual table layout
For easy table management, this function allows your
restaurant layout to be displayed on your screen. It also
shows the number of seats at each table, the table’s
availability and whether it is smoking or non-smoking. 
Downloadable bitmaps
To reduce human error, the UP-X300 allows buttons to 
be turned into images for instant recognition of dishes 
and products.
Uploadable promotions 
New offers can be rapidly uploaded to the UP-X300.
Promotions can also be time-zoned, enabling the
automatic generation of price changes, eg. for happy
hours etc. 
Table status at a glance
Staff and managers can view service stages at a glance,
with each stage displayed in different colours. In addition,
there’s a table alert function to display when customers
have not been served within a set time period.
Automatic table search function
Designed to minimise guest waiting times, this function
enables the easy location of free tables or puts them on a
waiting list until a table is free.
Improving process efficiency – 
with time-saving functionality  
Rapid communication between the different operations in
your business is vital. So Sharp has devised the UP-X300 to
help the whole team pass on information more effectively.
Overlapped clerk function
Free text entry field
Mail function
Critical communications can be sent between staff
working on different areas of the business, ensuring your
organisation can rapidly respond to emerging needs.
Real time portion usage
This “86 Item Function” enables not only the tracking of
low stock but also an accurate and timely presentation of
options available to your customers.
Print options
Enhancing the customer experience –
with powerful value-add
The key to the success of any business is making the
customer happy. And in the hospitality sector, that means
ensuring that every part of a customer’s visit to your premises
is memorable for the right reasons. 
The UP-X300 allows you to add value to every step of that
visit, with powerful functionality allowing staff to give
customers great service from the moment they walk through
the door. 
Recipe look-up
This function enables staff to create the perfect cocktail –
or safely identify whether a dish’s ingredients meet the
dietary requirements of a customer.
Repeat round function
If customers wish to re-order the same products – such as
a round of drinks – staff can do this at the touch of a button. 
Straightforward bill splitting
Bills can be split by the factors that suit the customer –
including by the number of people, specific items or
value. Individual bills can then be composed with the aid
of the simple drag and drop function.
Improving revenue management – 
with transparent information
The UP-X300 makes it straightforward to take control of your
business, from ensuring appropriate data access for staff and
managing payroll issues to clarifying revenue streams. 
Authority control
To secure your business, this function allows you to
define the authorisation level of every staff member.
Individual functions can then be blocked or password-
protected. 
Payroll features
The UP-X300 can be configured to track hours worked,
overtime and break times of staff.
Revenue centre control 
Keeping track of takings is simplified with the ability to run
separate tills for bar or restaurant.
In the hospitality industry, people are your
business. that’s why you need technology 
that builds customer relationships and works
for your business. tailored to the specific
requirements of the uk market, the sharp 
up-x300 delivers the performance you demand.
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