Read Sharp MX-3050N / MX-3060N / MX-3070N / MX-3550N / MX-3560N / MX-3570N / MX-4050N / MX-4060N / MX-4070N (serv.man35) User Guide / Operation Manual online
11
General Problems
Does the message "Call for service.
Code:xx-xx*." appear in the touch
panel?
*Letters and numbers appear in xx-xx.
Code:xx-xx*." appear in the touch
panel?
*Letters and numbers appear in xx-xx.
■ Turn on the machine power again.
■ Make sure that the background color of the job status display at the upper right
■ Make sure that the background color of the job status display at the upper right
corner of the touch panel is gray, and press the [Power] button and then turn the
main power switch to the "
main power switch to the "
" position. Waiting at least 10 seconds and then
turn the main power switch to the "
" position.
■ If the message still appears after switching the [Power] button and the main
power switch off and on several times, it is likely that a failure has occurred that
requires service. In this event, stop using the machine, unplug the power plug,
and contact your dealer or nearest SHARP Service Department. (When
contacting your dealer or nearest SHARP Service Department, inform them of
the displayed error code.)
requires service. In this event, stop using the machine, unplug the power plug,
and contact your dealer or nearest SHARP Service Department. (When
contacting your dealer or nearest SHARP Service Department, inform them of
the displayed error code.)
PRINTING IS NOT POSSIBLE OR STOPS DURING
A JOB
Check
Solution
Is a tray out of paper?
■ Add paper as instructed by the message in the touch panel.
Is the machine out of toner?
■ Replace the toner cartridge.
► Maintenance (page 6)
Has a paper misfeed occurred?
■ Remove the misfeed as instructed by the message in the touch panel.
Is the output tray full?
■ Remove the output from the tray and resume printing.
When the output tray becomes full, a detector activates and stops printing.
Is the waste toner box full?
■ Replace the waste toner box as instructed by the message in the touch panel.
Are restrictions placed on the trays
that can be used in each mode (copy,
print, image send, and document
filing)?
that can be used in each mode (copy,
print, image send, and document
filing)?
■ Check the settings in [Paper Tray Settings] and see if checkmarks appear in the
checkboxes of each mode ([Feeding Approved Job]).
Functions without a checkmark cannot be used for printing using that tray.
⇒ "Setting mode" → [System Settings] → [Common Settings] → [Paper Settings]
⇒ "Setting mode" → [System Settings] → [Common Settings] → [Paper Settings]
→ [Paper Tray Settings] → [Tray Registration] → [Feeding Approved Job]
I DON'T KNOW HOW TO PROHIBIT COLOR PRINTING
Check
Solution
You can prohibit color printing in
User Control.
User Control.
■ When user authentication is enabled, you can prohibit color printing for specific
users.
⇒ "Setting mode" → [User Control] → [User List].
⇒ "Setting mode" → [User Control] → [Machine Page Limit Setting].
⇒ "Setting mode" → [User Control] → [User List].
⇒ "Setting mode" → [User Control] → [Machine Page Limit Setting].
Check
Solution
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