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14
General Problems
Are you using label sheets that
cannot be used?
cannot be used?
■ Labels without a carrier sheet may stick to the transfer surface and cause a
misfeed.
PAPER DOES NOT FEED FROM THE PAPER
TRAY
Check
Solution
Is the paper loaded correctly into the
paper tray?
paper tray?
■ Set the guides to the size of the paper.
Reload the paper. Load no more than the maximum number of sheets and do not
exceed the indicator line.
exceed the indicator line.
► Placing the original and adding paper (page 5)
Has the tray been prohibited in some
modes (copy, print, fax, image send,
document filing)?
modes (copy, print, fax, image send,
document filing)?
■ Check the settings in [Paper Tray Settings] and see if checkmarks appear in the
checkboxes of each mode ([Feeding Approved Job]). Functions without a
checkmark cannot be used for printing using that tray.
⇒ "Setting mode" → [System Settings] → [Common Settings] → [Paper Settings]
checkmark cannot be used for printing using that tray.
⇒ "Setting mode" → [System Settings] → [Common Settings] → [Paper Settings]
→ [Paper Tray Settings] → [Tray Registration] → [Feeding Approved Job]
I DON'T KNOW HOW TO CHANGE THE PAPER SIZE
Check
Solution
Set the paper size used in each tray in
the tray settings.
the tray settings.
■ The "Tray Settings" key can be found in the home screen.
Tap this key to display the tray settings screen.
Tap the tray whose paper size you want to change, select the paper type, and
then tap the [Size] tab. Select the paper size and tap the [OK] key.
then tap the [Size] tab. Select the paper size and tap the [OK] key.
If you loaded a special size of paper in the bypass tray, tap the [Direct Entry] key
after tapping the [Size] tab, enter the paper size manually, and tap the [Execute]
key.
after tapping the [Size] tab, enter the paper size manually, and tap the [Execute]
key.
THE OUTPUT IS NOTICEABLY CURLED AND UNEVEN
Check
Solution
Remove the paper and turn the
opening side over.
opening side over.
■ Using a different paper type may improve the problem.
Check
Solution
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