MX-3050N, MX-3060N, MX-3070N, MX-3550N, MX-3560N, MX-3570N, MX-4050N, MX-4060N, MX-4070N (serv.man35). Trouble Shooting Guide PDF - Sharp Copying Equipment User Guide / Operation Manual. Page 8

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8
General Problems
PAPER DOES NOT FEED FROM 
THE PAPER TRAY
Is the paper loaded correctly into the paper tray?
14
Has the tray been prohibited in some modes (copy, print, fax, image 
send, document filing)?
14
I DON'T KNOW HOW TO CHANGE 
THE PAPER SIZE
Set the paper size used in each tray in the tray settings.
14
THE OUTPUT IS NOTICEABLY 
CURLED AND UNEVEN
Remove the paper and turn the opening side over.
14
THE IMAGE IS SKEWED ON THE 
PAPER
Is too much paper loaded into the bypass tray?
15
Are the bypass tray guides adjusted to the width of the paper?
15
Are the original guides adjusted to the width of the paper?
15
Is the control plate auxiliary block attached  to  the  cassette?  (When          
using SRA3)
15
LINES APPEAR IN THE SCANNED 
IMAGE
Are the scanning areas of the document glass or automatic document 
feeder dirty?
15
Is the bypass feed roller dirty?
15
Did you clean the main charger of the photoconductive drum?
15
Did you clean the PT charger of the primary transfer belt?
15
Did you clean the laser unit?
15
SMUDGES APPEAR ON PRINTED 
OUTPUT
Are you using paper that is not within the specifications?
15
Are you printing on pre-punched paper?
16
Does a message appear indicating the need for maintenance?
16
WHEN PRINTING ON THICK PAPER, 
THE PRINT RESULT IS DIRTY FROM 
THE 2ND PAGE ON
Has the paper type been set correctly?
16
I DON'T KNOW HOW TO CHANGE 
THE OUTPUT TRAY
Is the output tray specified?
16
PART OF THE IMAGE IS CUT OFF
Has the correct paper size been set?
17
Was the original placed in the correct position?
17
PRINTING TAKES PLACE ON THE 
WRONG SIDE OF THE PAPER
Is the paper loaded with the print side facing in the correct direction?
17
A COVER OR INSERT IS NOT 
PRINTED ON THE SPECIFIED 
PAPER
Has the paper type been set correctly?
17
THE CONNECTED USB DEVICE 
CANNOT BE USED
Is the USB device compatible with the machine?
18
Is the connected USB device recognized correctly?
18
Is the format of the USB memory device FAT32?
18
Are you using a USB memory device with a capacity of more than 32 
GB?
18
THE FINISHER/SADDLE FINISHER 
DOES NOT OPERATE
Does a message appear indicating that you need to remove paper from 
the stapler compiler?
18
Have functions been disabled by the administrator?
18
STAPLING DOES NOT TAKE PLACE 
(INCLUDING SADDLE STITCH)
Does a message appear instructing you to check the staple unit?
18
Does a message appear instructing you to add staples?
18
Is a different width of paper mixed in?
19
Are there more sheets than can be stapled at once?
19
Is a paper size that cannot be stapled included in the print job?
19
Is the paper type setting of the tray selected in the printer driver set to a 
paper type that cannot be stapled?
19
Problem
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