MX-3050N, MX-3060N, MX-3070N, MX-3550N, MX-3560N, MX-3570N, MX-4050N, MX-4060N, MX-4070N (serv.man35). Trouble Shooting Guide PDF - Sharp Copying Equipment User Guide / Operation Manual. Page 9

Read Sharp MX-3050N / MX-3060N / MX-3070N / MX-3550N / MX-3560N / MX-3570N / MX-4050N / MX-4060N / MX-4070N (serv.man35) User Guide / Operation Manual online

9
General Problems
PUNCHING DOES NOT TAKE 
PLACE
Does a message appear instructing you to check the punch module?
19
Is a different size of paper mixed in?
19
Is a paper size that cannot be punched included in the print job?
19
Is the tray selected in the printer driver set to a paper type that cannot 
be punched?
19
THE STAPLING POSITION OR 
PUNCH POSITION IS NOT 
CORRECT
Is the stapling position setting correctly?
20
Are the punching positions setting correctly?
20
FOLDING DOES NOT TAKE PLACE
Did the administrator enable the [Disabling of Duplex] setting?
20
Are you using a paper type that has a specific front and reverse side?
20
PREVIEW IMAGES OR THUMBNAIL 
IMAGES DO NOT APPEAR
Are there a number of jobs waiting to be executed?
20
THE TOUCH PANEL DISPLAY IS 
DIFFICULT TO VIEW
Is the brightness properly adjusted?
21
YOU WERE LOGGED OUT 
WITHOUT LOGGING OUT 
YOURSELF
Did Auto Clear activate?
21
I DON'T KNOW WHERE THE IP 
ADDRESS SETTING IS
The IP address is set in the Network Settings of Setting mode.
21
I DON'T KNOW HOW TO CHANGE 
THE BACKGROUND COLOR OF 
THE HOME SCREEN
You can change the background color in "MFP Display Pattern Setting".
21
I DON'T KNOW HOW TO ADD A 
SHORTCUT TO OR DELETE A 
SHORTCUT FROM THE HOME 
SCREEN
You can change a shortcut in "Edit Home".
22
I DON'T KNOW HOW TO RESTORE 
THE LARGE TEXT SETTING TO ITS 
ORGINAL STATE
Is large text mode enabled in the home screen?
22
I DON'T KNOW HOW TO ADJUST 
THE TIME THE MACHINE ENTERS 
ENERGY SAVE MODE
Set the time the machine enters energy save mode in the Energy Save 
settings of setting mode.
22
I FORGOT THE ADMINISTRATOR 
PASSWORD
Was the administrator password changed from the factory default 
setting?
23
I DON'T KNOW WHOM TO 
CONTACT FOR MAINTENANCE 
AND SERVICE
Please check the customer support information.
23
I CAN'T USE A PARTICULAR FUNCTION OR 
PERIPHERAL DEVICE
Check
Solution
Have functions been disabled by the 
administrator?
■ Check with your administrator. 
Some functions may have been disabled in the setting mode. When user 
authentication is enabled, the functions that you can use may be restricted in 
your user settings.
Problem
Check
Page
?
?
!
Page of 58
Display

Click on the first or last page to see other MX-3050N / MX-3060N / MX-3070N / MX-3550N / MX-3560N / MX-3570N / MX-4050N / MX-4060N / MX-4070N (serv.man35) service manuals if exist.