Read Sharp AR-PE1 (serv.man29) Technical Bulletin online
Sharp Electronics (UK) Ltd., NIS Systems Support
NIS Bulletin 079
Page: 1 of 3
MSBlast Virus Protection
Model Name:
AR-PE1
Description:
MSBlast or W32.Blaster.Worm is a virus that exploits the DCOM RPC
vulnerability using TCP port 135. This virus only targets Windows NT, 2000,
2003 & XP machines.
vulnerability using TCP port 135. This virus only targets Windows NT, 2000,
2003 & XP machines.
Because the AR-PE1 uses Windows NT4 operating system, the controller is
vulnerable if not properly patched.
vulnerable if not properly patched.
The following symptoms may occur if the AR-PE1 is affected by the virus:-
1. The Controller keeps rebooting by itself.
2. Failure to Print (Jobs are spooled/ripped)
3. Complete loss of data from the Job Log
2. Failure to Print (Jobs are spooled/ripped)
3. Complete loss of data from the Job Log
To note, the AR-PE2 and AR-P15 are not affected by this virus.
Action
Upgrade and install the following system software patches:-
1-ANKZ9.ps
SP6a
Installer
update
1-ANC11.ps
Q823980
Security
Hotfix
For existing SharpEye subscribers, the updates can only be found on the
October 2003 release of CD14 (AR-C150 & AR-C250)
October 2003 release of CD14 (AR-C150 & AR-C250)
Note:
When downloading and installing the update patches, the 1-ANKZ9.ps
(SP6a) patch MUST be installed first, prior to downloading and installing the
1-ANC11.ps (Hotfix) patch.
DO NOT Download both patches together to the direct queue.
Also, the above patches must not be installed onto earlier AR-C150 System
Software (v1.01,1.02 or v1.03).
When downloading and installing the update patches, the 1-ANKZ9.ps
(SP6a) patch MUST be installed first, prior to downloading and installing the
1-ANC11.ps (Hotfix) patch.
DO NOT Download both patches together to the direct queue.
Also, the above patches must not be installed onto earlier AR-C150 System
Software (v1.01,1.02 or v1.03).
Cont’d
Date:
9
th
September 2003
Model:
ARPE1
Ref: 013
Colour Code: White
Page:
Colour Code: White
Page:
1 of 3
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Sharp Electronics (UK) Ltd., NIS Systems Support
NIS Bulletin 079
Page: 2 of 3
Procedure:
1. Insert the CD containing the update patches into the CD drive of the
AR-PE1.
2. Using Fiery Downloader or Command Workstation, browse the AR-PE1
CD drive and download the 1-ANKZ9.ps patch (approx 417MB) to the
Direct Queue.
Direct Queue.
3. After the system returns to “Idle”, wait 60 seconds.
4. Reboot the Print Controller.
5. After the Boot sequence finishes, the LCD will display a message that
SP6a is being installed. Once SP6a is completed, the system will boot to
“Idle”.
“Idle”.
6. Reboot the Print Controller again. When the server is “Idle”, print a
configuration page to verify the patch is installed (the Update Information
section should contain the patch number 1-ANKZ9).
section should contain the patch number 1-ANKZ9).
Please Note: Upon Boot, the NT System will now have a password for the
User Administrator – “Fiery.1”
Cont’d
Sharp Electronics (UK) Ltd., NIS Systems Support
NIS Bulletin 079
Page: 3 of 3
7. Download the 1-ANC11.ps patch (approx 10MB) with Fiery Downloader
or Command Workstation to the Direct Queue.
9. Reboot the Print Controller. The Controller should “Boot Up” and should
automatically reboot itself.
10. When the server is “Idle”, print a configuration page to verify both patches
are installed (the Update Information section should contain 1-ANKZ9 &
1-ANC11).
1-ANC11).
11. Remove the CD from the AR-PE1 CD Drive.
Installation of SP6a and Security Hotfix (Q823980) is now complete
