AR-PB2 (serv.man8). Including ARPB2a queries) - Sharp Copying Equipment FAQ (repair manual). Page 15

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 ARPB2FAQ v3.doc  
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    03/07/00
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Q.. Print Jobs may appear in an NT Queue but never be printed
A.  A. If a print job is stuck in an NT printer queue and cannot be deleted, please refer to the
Microsoft Knowledge Base article Q162365 using the following URL.
http://support.microsoft.com/support/kb/articles/q162/3/65.asp
Q.. NT Application Error indicates SPOOLSS.exe when printing
A.  When you attempt to print or configure the printer in Windows NT, the following error message
can appear.
An application error has occurred and the application error log is being generated.
SPOOLSS.EXE
Exception: access violation (0xc0000005), address: <Hex address>
Please refer to the Microsoft Knowledge Base article Q147347 using the following URL.
http://support.microsoft.com/support/kb/articles/q147/3/47.asp
Q.. How to move the NT Page and Spool files
A.  This Microsoft article describes how to move the paging file and print spooler to another hard
Disk of the Windows NT computer. Please refer to the Microsoft Knowledge Base article
Q123747 using the following URL.
http://support.microsoft.com/support/kb/articles/q123/7/47.asp
Q.. An NT Print Job using LPR may cause the Windows NT TCP/IP service to
hang
A.  After a print job is sent from a Windows NT computer using LPR to the printer, the TCP/IP print
server service may stop responding (hangs) and can cause over 90% CPU useage in the
TCP/IP printing service. Please refer to the Microsoft Knowledge Base article Q197253 using
the following URL.
http://support.microsoft.com/support/kb/articles/q197/2/53.asp
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