Read Sharp UP-X300 (serv.man50) FAQ online
6. Operator, Employee & Server Questions
6.1 Missing System Settings
Q. “When I go into the B/O as my new Operator, which is set up as
Administrator certain programming area’s within System settings are not
available.”
Q. “When I go into the B/O as my new Operator, which is set up as
Administrator certain programming area’s within System settings are not
available.”
A. “This is correct, ONLY the Dealer user is allowed access to the system,
country and database settings, within Administrator/System”
country and database settings, within Administrator/System”
6.2 Receipt Window Clears when using Contactless keys
Q. “Normally the receipt window continues to display the last transaction,
however when using contactless keys the receipt window is cleared after key
removal, can the receipt window remain with details.”
Q. “Normally the receipt window continues to display the last transaction,
however when using contactless keys the receipt window is cleared after key
removal, can the receipt window remain with details.”
A. “Unfortunately when the key is removed the screen is refreshed, however
you could use the MAG Cards for Servers and the receipt window then
remains with the details being displayed.”
you could use the MAG Cards for Servers and the receipt window then
remains with the details being displayed.”
6.3 Server Re-assign at each transaction
Q. “I would like the feature to force the operator to sign on again after every
transaction, how is this done?”
A. “There is a setting in B/O: POS Programming/System Setting/Revenue
Centre: “Entry of Clerk # compulsory”
Centre: “Entry of Clerk # compulsory”
6.4 “Unidentified Server” when using Revenue Centres
Q. I have a two RC system and have set up the programming as in FAQ 3.13
However when I try to sign on Till RC2 “Unidentified Server2 error occurs.
A. You will probably need to create an AREA for RC2 go to AREA LAYOUT
Highlight RC2 and use the edit tab to allocate an area.
Highlight RC2 and use the edit tab to allocate an area.
6.5 Automatic Server sign off when signing on a different terminal
Q. Is it possible to have a server automatically signed off from one terminal
when signing on at a different terminal.
A. Yes, this feature is set up I POS Programming/System
Setting/Administration/System Settings- “Remote Automatic Server sign off”
Setting/Administration/System Settings- “Remote Automatic Server sign off”
7. Display/Graphical Questions/X200 Questions
7.1 TAB setting
Q. “The operator receipt window displays 1.0 instead of 1.00 as though the
decimal place has been lost”
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