Read Sharp UP-X300 (serv.man50) FAQ online
A. Similar to Q5.16 this was due to a setting within, Pos Programming –
Employee – Revenue Center/rooms/tables, The Clerks had been set to use a
specified table range and the table entered was out of this range.
Please change or remove the entire line if you do not want this feature.
Employee – Revenue Center/rooms/tables, The Clerks had been set to use a
specified table range and the table entered was out of this range.
Please change or remove the entire line if you do not want this feature.
5.18 “Error in Preservation of data”.
Q. The above error message was displayed when carrying out a shutdown.
Originally the X300 would not produce any individual sales reports or EOD,
the dealer wanted to SHUTDOWN but the error message was displayed and
You are safe to power off then was displayed
Q. The above error message was displayed when carrying out a shutdown.
Originally the X300 would not produce any individual sales reports or EOD,
the dealer wanted to SHUTDOWN but the error message was displayed and
You are safe to power off then was displayed
A. The SOPLOG.DAT file on this machine was in excess of 2Meg, the solution
was go into B/O POSProgramming/System setting/Administrator/Data Delete
and delete T-Log and Operation/EJ.
After this a Regenerate Terminal data was taken and the X300 was working
OK.
was go into B/O POSProgramming/System setting/Administrator/Data Delete
and delete T-Log and Operation/EJ.
After this a Regenerate Terminal data was taken and the X300 was working
OK.
5.19 “Copy failure of a Directory” Error in Preservation of data”.
Q. The above error message was displayed when attempting to carry out a
“Memory Initial” from the Master Reset screen.
Originally the X300 had a database problem, the dealer wanted to carry out
Memory Initial to remedy the problem but the above error message after
selecting the Memory Initial
Q. The above error message was displayed when attempting to carry out a
“Memory Initial” from the Master Reset screen.
Originally the X300 had a database problem, the dealer wanted to carry out
Memory Initial to remedy the problem but the above error message after
selecting the Memory Initial
A. The SOPLOG.DAT file on this machine was in excess of 2Meg; the solution
was go into B/O POSProgramming/System setting/Administrator/Data Delete
and delete T-Log and Operation/EJ.
After this a Regenerate Terminal data was allowed and the X300 was working
OK.
was go into B/O POSProgramming/System setting/Administrator/Data Delete
and delete T-Log and Operation/EJ.
After this a Regenerate Terminal data was allowed and the X300 was working
OK.
5.20 Error when trying to access one of the Open Tables.
Q. I can not get access to one of my open tables, I have cleared the rest of
the tables down but when I press the Table List key there is still Table 3
being shown, but when I try to access this an error occurs.
Q. I can not get access to one of my open tables, I have cleared the rest of
the tables down but when I press the Table List key there is still Table 3
being shown, but when I try to access this an error occurs.
A. The data was corrupt on this Till. To remedy this problem a new 1.5.0.8
version was installed and keep current data was set to NO, then the
customers data was restored by using PROGRAM RESTORE (not ALL).
version was installed and keep current data was set to NO, then the
customers data was restored by using PROGRAM RESTORE (not ALL).
5.21 Error Code 1310 when taking EOD.
Q. Error Code 1310 is displayed when trying to take the EOD report.
Q. Error Code 1310 is displayed when trying to take the EOD report.
A. This code relates to the Master unable to stop any slaves/backup server
processes. Check network connections and reboot all terminals.
processes. Check network connections and reboot all terminals.
5.22 Entry error when performing refunds
Q. When I perform a refund at the start of the transaction, I select the
Refund key and then when I select an item I get entry error. The refund will
work part way through a transaction.
Refund key and then when I select an item I get entry error. The refund will
work part way through a transaction.
A. This is because the subtotal is going negative, set the following to YES.
POS Programming - System Setting - Revenue Centre - Revenue Centre -
Function - "Item Entry that causes the merchandise subtotal to be negative"
POS Programming - System Setting - Revenue Centre - Revenue Centre -
Function - "Item Entry that causes the merchandise subtotal to be negative"
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