Read Sharp UP-X300 (serv.man50) FAQ online
Q. Is it possible to have a terminal defaulted to a specified Area/Room.
For example I want to open Area/Room 1 on terminal 1 but open Area/Room
2 on terminal 2?
For example I want to open Area/Room 1 on terminal 1 but open Area/Room
2 on terminal 2?
A. Yes, first set the Terminal to default to the Area # required, then go to
EMPLOYEE settings and set the default area to 0.
EMPLOYEE settings and set the default area to 0.
4.44 Voiding an item in the RECEIPT Window after the SubTotal has
been pressed.
been pressed.
Q. When I try to void a selected item from the receipt window after pressing
the ST key the machine errors?
the ST key the machine errors?
A. There is a setting in POS Programming\System Setting\Terminal\Printing of
ST set this to NO.
ST set this to NO.
4.45 Over Tendering on CREDIT Transaction.
Q. Is it possible to overtender and give change on a transaction that is to be
finalised with Credit?
finalised with Credit?
A. Yes this is possible, however you have to set Compulsory Tendering = Yes
POS Programming/Payment/Finalization/Credit/Credit Setting.
POS Programming/Payment/Finalization/Credit/Credit Setting.
5. Error Message’s and Display Message Box Questions
5.1 No Data Set
Q. Error message “No Data Set” appears when I try to sell an item.
A. This could be caused by the price being set to zero amount and the entry
of zero price being set as Inhibited.
Please check the Products setting in B/Office
of zero price being set as Inhibited.
Please check the Products setting in B/Office
5.2 Mis-Operation error at TABLE #
Q. When pressing the “Table #” button the error message, “mis operation” is
displayed
A.
This happened because there was an inappropriate key screen
relationship.
The B.S. screen in screen relationship area had a screen assigned to it that
did not contain a Bill Split area.
The B.S. screen in screen relationship area had a screen assigned to it that
did not contain a Bill Split area.
5.3 “Mis-Operation” error at TABLE selection on GUI
Q. When selecting a Table from the Graphical Table Area the error message,
“mis operation” is displayed
“mis operation” is displayed
A.
This happened because there was an inappropriate key screen
relationship.
The B.S. screen in screen relationship area had a screen assigned to it that
contained a Table Layout window area and not a Bill Split area.
The B.S. screen in screen relationship area had a screen assigned to it that
contained a Table Layout window area and not a Bill Split area.
5.4 “Undefined Code Product” error
Q. When pressing a PLU/Item the “Undefined Code Product” error message
appears on the screen.
appears on the screen.
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