Read Sharp UP-X300 (serv.man50) FAQ online
You can then perform a BACKUP ALL and this fixed the problem.
5.11 “Entry Error”
Q. Entry Error appears when I try to cash off a table transaction.
A. This was due to the following setting POS Programming – System Setting –
Revenue Centre – Revenue Centre – Guest Check – GLU finalize before
intermediate bill was set to Disable
Revenue Centre – Revenue Centre – Guest Check – GLU finalize before
intermediate bill was set to Disable
5.12 “Adjust Scroll Bars”
Q. How do I adjust the scroll bar size.
A. Add a line “ScrollBarWidth=30” to X300_StartUpMain2.ini but make sure a
carriage return is pressed at the end of the line.
A. Add a line “ScrollBarWidth=30” to X300_StartUpMain2.ini but make sure a
carriage return is pressed at the end of the line.
5.13 “Initialise Error 0”
Q. Initialize error 0 box appears on screen and the terminal will not load the
application.
application.
A. As Q5.10 above, however on this occasion the problem was not resolved.
The situation was remedied by running the B/O program from
HD2\X300\Windows\MainScreen.exe and taking a BACKUP All. The terminal
was then Master Reset to KEEP CURRENT DATA NO, upon reboot the BACKUP
ALL files were restored and the problem was resolved.
The situation was remedied by running the B/O program from
HD2\X300\Windows\MainScreen.exe and taking a BACKUP All. The terminal
was then Master Reset to KEEP CURRENT DATA NO, upon reboot the BACKUP
ALL files were restored and the problem was resolved.
5.14 “Misoperation” error when trying to finalise zero balance
Q. After carrying out a SubTotal Void my terminal would not allow the
transaction to be finalised and produced a Misoperation error.
Q. After carrying out a SubTotal Void my terminal would not allow the
transaction to be finalised and produced a Misoperation error.
A. This was because of programming within the EMPLOYEE FUNCTION,
ZERO FINALIZATION was set to DISALLOWED
ZERO FINALIZATION was set to DISALLOWED
5.15 “Print error” when performing End of Day
Q. When performing an EOD the message “Print error” is displayed and the
end of day report is not performed.
Q. When performing an EOD the message “Print error” is displayed and the
end of day report is not performed.
A. To resolve this issue, select Pos Device Programming – Device
programming – Report – Rs232/tcpip – Layout (Programmed at layout editor)
disable the print layout (i.e. SUK_RE 1.0j )then save after the saving is
complete re-enable the print layout.
programming – Report – Rs232/tcpip – Layout (Programmed at layout editor)
disable the print layout (i.e. SUK_RE 1.0j )then save after the saving is
complete re-enable the print layout.
5.16 “There is no table # assigned” message is displayed when
trying to perform a bar transaction.
Q. When performing a bar transaction the message “There is no table #
assigned” is displayed.
trying to perform a bar transaction.
Q. When performing a bar transaction the message “There is no table #
assigned” is displayed.
A. This issue was caused by an incorrect setting within, Pos Programming –
Employee – Revenue Center/rooms/tables, The Clerks had been set here to
use Table only for the range selected.
Please remove the entire line if you do not want this feature.
Employee – Revenue Center/rooms/tables, The Clerks had been set here to
use Table only for the range selected.
Please remove the entire line if you do not want this feature.
5.17 “Room/Table# entry out of range” error message.
Q. When performing a bar transaction the above message was displayed.
Q. When performing a bar transaction the above message was displayed.
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