Read Sharp UP-X300 (serv.man50) FAQ online
Q. I have inserting the USB stick containing correct version into the X200 and
the process seems to be updating correctly however instead of displaying the
program the X200 goes into shutdown and then displays “power Off”
the process seems to be updating correctly however instead of displaying the
program the X200 goes into shutdown and then displays “power Off”
A. Although the X300 seemed to perform correctly, the data was NOT
compatible and was from a previous version, the Application Versions of
software on both the X300/X200 were compatible, but the program data was
not.
compatible and was from a previous version, the Application Versions of
software on both the X300/X200 were compatible, but the program data was
not.
7.23. Table layout Bitmaps
Q. How do you add a new bmp to the table layout for a decoration
Q. How do you add a new bmp to the table layout for a decoration
A. Select Key Programming - Area Layout - highlight the relevant room then
select objects then select Edit - Add
select objects then select Edit - Add
7.24. Stage Groups
Q. Can I change the Stage group texts ie Appetizers
Q. Can I change the Stage group texts ie Appetizers
A.
No
7.25. The X200 will not load the application.
Q. I am trying to add an X200 to my configured system, everything is set
correctly at B/O and the ping command is OK.
However after I have downloaded the X200 application via the USB the
following message
PosServer / Backup Server are not active"
A. The problem in this case was the X200 had an hardware fault (a new unit
was tried and everything went OK)
was tried and everything went OK)
7.26. The X200 is stuck on “Data Downloading”.
Q. I have tried to sign on with a Server on the X200 but the “Data
Downloading” message is stuck on the screen
A. The problem in this case was the Master terminal had started the EOD
routine but the “EOS not yet” message was not answered was still on the
screen.
routine but the “EOS not yet” message was not answered was still on the
screen.
7.27. Screen going back to Logon screen after part Payment.
Q. When I part pay on the payment screen the screen then changes to the
logon screen
Q. When I part pay on the payment screen the screen then changes to the
logon screen
A. This was due to a setting in the Key Programming - Free Key Layout -
Payment Screen.
Double click the payment screen, within the payment screen property the
screen list was set to the sign off screen. Change this to STAYDOWN.
Payment Screen.
Double click the payment screen, within the payment screen property the
screen list was set to the sign off screen. Change this to STAYDOWN.
7.28 0.0 instead of 0.00 in receipt window
Q. “The operator receipt window displays 1.0 instead of 1.00 as though the
decimal place has been lost”
Q. “The operator receipt window displays 1.0 instead of 1.00 as though the
decimal place has been lost”
A. “This was probably caused by a change in the B/O programming.
POS Programming/Keyboard Programming/Pop Up Window, the (1/2) key
exists was set to Yes
exists was set to Yes
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