DX-C310, DX-C311, DX-C400, DX-C401 (serv.man71). CCE 767 -PRODUCTION ROM CHANGE VERSION D02 MX-C310 380 DX-C310 380 ONLY (MISC OSA PRINTER BUGS RESOLVED,NOISE IN STANDBY,L4-31 WHEN RHS DOOR OPENED H4-04 IN STANDBY MODE CORRECTED) - Sharp Copying Equipment Technical Bulletin (repair manual). Page 3

Read Sharp DX-C310 / DX-C311 / DX-C400 / DX-C401 (serv.man71) Technical Bulletin online

 
                                                                                                                                         
CCE 767 
 
Sharp Electronics (UK) Ltd., Technical Services Group
 
 
[Description]  
 
 
 
3/3 
No. Item 
Details 
1 
Main body control-
related 
To increase the quietness while in Ready Standby, fan control has been adjusted 
while in Standby. 
2 Printer-related 
In MacOSX, when attribute data is printed from Freehand, a PS error would occur. 
This glitch has been corrected. 
3 Printer-related 
In AS400, when attribute data is printed from a specified macro from PLC5, the data 
would be counted-up as color data. This glitch has been corrected. 
4 UI-related 
5 
Trouble code related 
While the MFP unit is in ready standby mode and the lower heater lamp is turned 
off, in some rare cases an “H4-04” error would occur. This glitch has been 
corrected. 
6 
Trouble code related 
During preheating, by opening the right door of the MFP unit or the cover of the 
finisher (MX-FN12), an “L4-31” error would occur. This glitch has been corrected. 
7 
Job log related 
When “User authentication (internal)” and “Image confirmation of receiving data 
setting” are enabled, in “Received fax (output) Item” of the job log, the last logged-
in user would be logged. This glitch has been corrected. 
8 Language 
support  Brazilian Portuguese is now supported. 
9 OSA 
related 
In OSA external authentication, continuous job queuing is disabled so that the 
number of sheets used can be counted accurately, which slows print speed. A 
software switch that allows the user to enable continuous job use has therefore 
been provided for users who do not wish to control paper use. 
 
Changes implemented to allow continuous job queuing to be enabled/disabled via 
a software switch. 
Sim55-3 SW: 24 DATA: 7 
0 = Job queuing disabled (default) 
1 = Job queuing enabled 
10 OSA 
related 
The machine locks up when an unsupported JPEG image is registered as an OSA 
icon. This glitch has been corrected. 
11 Other 
Use of MACRONIX produced flash ROMs are now supported. 
 

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DX-C310 / DX-C311 / DX-C400 / DX-C401 (serv.man71) Service Manuals

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DX-C310 DX-C311 DX-C400 DX-C401 (serv.man5) SERVICE MANUAL COMPLETE Service Manual	127	90.24 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man6) Installation Manual Service Manual	68	22.87 MB
DX-C310 DX-C311 DX-C400 DX-C401 Mac OS10.8 Driver Rquires Postscript option. Mac OS Drivers		2.94 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man7) Parts Guide DX C310 311 380 381 400 401 (Revised October 2015). Parts Guide	66	25.19 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man8) PWB Parts Guide (Revised November 2014). Parts Guide	86	4.15 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man57) MXC-DXC PRODUCTION ROM CHANGE BULLETIN - VERSION D04 ICU 0303F0-F1 PCU 0110F0 Technical Bulletin	2	27.48 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man69) MX-FXX3 - ROM CHANGE (E7-06 ERROR AFTER SUBSEQUENTLY RECEIVED FAX) VERSION A02 01.03P2 Technical Bulletin	1	15.19 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man68) STRENGTHENED ACTUATOR TO PREVENT BREAKAGE AND SUBSEQUENT L4-16 Technical Bulletin	2	37.82 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man67) CHANGES OF TONER CARTRIDGE INSTALLATION ON PDI Technical Bulletin	6	652.59 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man66) MX-FR12U MX-FR13U DSK F W ROM UPGRADE FOR MX DX-C310 TO MX DX-C381. VERSION C01 ICU MAIN 03.04.Fp Fc(BULLETIN ONLY) Technical Bulletin	1	15.6 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man65) SPEC CHANGE. Technical Bulletin	2	18.62 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man64) STRENGTHENING OF FUSER REVERSE ARM Technical Bulletin	1	31.46 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man63) PRECAUTION WHEN REMOVING THE DEVELOPER UNIT Technical Bulletin	1	56.96 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man62) JOBS NOT RECORDED IN JOB LOG Technical Bulletin	2	53.23 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man61) IMPROVEMENT OF FUSER BEARING LOAD CHANGES TO UFR GEAR E RING. Technical Bulletin	2	59.79 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man60) REMOVAL OF ALUMINUM TAPE FROM BYPASS ADU RHS DOOR -PRODUCTION EFFICIENCY. Technical Bulletin	2	35.97 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man59) DEV SHUTTER CASE LOOSE Technical Bulletin	2	49.36 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man58) L4-12 OR POD1 MISFEED DUE TO CLEANING BLADE FLIP. Technical Bulletin	4	58.52 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man73) ADDITION OF SPACER TO ELIMINATE HDD FAN NOISE Technical Bulletin	2	52.7 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man56) CORRECTION TO SERVICE MANUAL FOR EM UPDATE. Technical Bulletin	1	24.52 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man55) CHANGE OF DRUM PRESENT PLATE ACTUATOR Technical Bulletin	2	95.38 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man54) IMPROVEMENT OF PRIMARY TRANSFER PRESSURE TO ELIMINATE UNEVEN COPY IMAGE DENSITY Technical Bulletin	2	76.45 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man53) PREVENTING LINES ON COPY DUE TO THE FOGGED LSU PGM MIRROR Technical Bulletin	2	62.45 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man52) IMPROVEMENTS OF PAPER FEED DRIVE UNIT CLUTCH SLIP Technical Bulletin	2	169.05 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man51) BULLETIN ONLY -MXC-DXC PRODUCTION ROM CHANGE BULLETIN - VERSION E00- ICU 0400F1 Technical Bulletin	1	16.45 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man50) CHANGE OF HDD, ETC. FOR PARTS COMMONIZATION Technical Bulletin	3	145.59 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man82) REVISION OF FURTHER MODELS COVERED FOR ROM UPGRADE OF FXX3 01.02P2 A01 Technical Bulletin	1	13 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man92) IMPROVING WORKABILITY OF DRIVE UNIT COLLAR. Technical Bulletin	2	75.8 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man91) OCCURRENCE OF F3-12 TROUBLE-WORM GEAR DISCONNECTION Technical Bulletin	2	42.92 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man90) CORRECTION OF DSK INSTALLATION Technical Bulletin	3	127.63 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man89) IMPROVEMENTS TO INNER FINISHER MX-FN12 Technical Bulletin	3	179.49 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man88) IMPROVEMENTS OF STATIC FOR FAX - MX FXX3 Technical Bulletin	2	120.14 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man87) RSPF PARTS GUIDE CORRECTION Technical Bulletin	5	925.65 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man86) CHANGE OF INITIAL VALUES OF PREHEAT MODE AND AUTO POWER SHUT-OFF MODE OF ENERGY STAR VER1.1 Technical Bulletin	2	20.01 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man85) DSK ROM UPGRADE MXFR12U FR13U - VERSION A01 Technical Bulletin	2	17.8 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man84) PREVENTION OF CLEANER BLADE FLIP Technical Bulletin	2	42.18 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man83) COUNTERMEASURE FOR FINAL SHEET NOT DETECTED DURING MANUAL PAPER FEEDING. Technical Bulletin	2	50.78 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man70) CHANGE OF FUSING LAMP HOLDER TO REDUCE VIBRATION Technical Bulletin	2	28.51 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man81) SOLUTION TO DOUBLE FEED IN TRAY PAPER FEEDING UNIT Technical Bulletin	1	32.69 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man80) ROM CHANGE-VERSION C11 MX -C311 381 TO DX-C311 401 (FOR FIRMWARE FILE,SEE UPDATES) Technical Bulletin	6	37.23 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man79) ABOLISHING OF LCD MYLAR AB BY CHANGING 8.5-INCH TOUCH PANEL Technical Bulletin	1	40.15 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man78) COMPATIBLITY OF 8.5 INCH LCD PARTS CHANGE Technical Bulletin	3	184.8 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man77) ADDITIONAL SHEET FOR PREVENTION OF LSU SHUTTER SPRING CATCHING Technical Bulletin	2	102.19 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man76) MXFN12 FINISHER ROM CHANGE VERSION A43 01.03.FO Technical Bulletin	1	14.92 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man75) CCE 748 -PRODUCTION ROM CHANGE VERSION D01 MX-C311 381 DX-C311 401 ONLY (MISC OSA PRINTER SCANNING COPY BUGS RESOLVED,L4-31 H4-04 CORRECTED-BULLETIN EMBEDDED) Technical Bulletin	5	33.89 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man74) PRECAUTIONS WHEN INSERTING A TONER CARTRIDGE Technical Bulletin	1	15.47 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man46) BULLETIN ONLY - MX-FR13U DSK F W ROM UPGRADE( MX DX-C311 MX DX-C381 ONLY) VERSION D00 ICU MAIN 04.01.Fc Technical Bulletin	1	15.07 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man72) MX-FR12U DSK F W ROM UPGRADE (MX DX-C310 380 ONLY) VERSION C00 (BULLETIN EMBEDDED) Technical Bulletin	4	31.77 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man48) ROM UPGRADE ... (11). Technical Bulletin	2	23.06 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man49) PREVENTION OF F2-6 ERROR. TONER CARTRIDGE DRIVE AND STORAGE NOTES. Technical Bulletin	3	154 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man29) CCE-1690 REINFORCEMENT OF FUSING JOINT GEAR (GEAR(30T)) Technical Bulletin	2	116.56 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man30) CCE-1530 ENHANCEMENT OF PRESSURE RELEASE DETECT ACTUATOR Technical Bulletin	2	271.44 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man31) CCE-690R- Parts Guide Correction Technical Bulletin	2	239.1 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man32) Starting Powder List (This list takes priority over information in Service Manuals). Technical Bulletin	4	66.25 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man33) CCE1451 Rom Upgrade Technical Bulletin	2	21.27 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man34) IMPORTANT Handling of EEPROM's. Technical Bulletin	5	203.32 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man35) CCE1384 STRENGTHENED MOUNTING SECTIONS FOR HINGE ASSY R IN ADF FLAME Technical Bulletin	2	77.67 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man36) Treatment for F2-6 Trouble Code. Technical Bulletin	3	117.12 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man37) CHANGE OF HDD DUE TO DISCONTINUANCE OF PRODUCTION. Technical Bulletin	4	259.22 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man39) UNEVENNESS OF FR DENSITY DUE TO MISALIGNMENT OF PRESSURE BLOCK Technical Bulletin	2	74.45 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man40) COUNTERMEASURE FOR L4-16 TROUBLE DUE TO MALFUNCTION OF PRESSURE RELEASE DETECT ACTUATOR Technical Bulletin	2	43.46 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man41) IMPROVEMENT IN FIXING OUTSIDE HEAT FRAME BY CHANGING BOSS ANGLE OF FUSING UPPER FRAME F R Technical Bulletin	2	186.81 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man42) CCE1052 CHANGE OF 8.5-INCH LCD OPERATION PANEL, ETC. Technical Bulletin	7	948.16 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man43) CHANGE OF BRAKE GEAR AND BRAKE ONEWAY SHAFT IN SHAPE TO IMPROVE Technical Bulletin	2	59.79 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man44) STRENGTHENED PRESSURE RELEASE DETECT ACTUATOR AND PRESSURE Technical Bulletin	2	61.37 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man45) CHANGE OF 8.5-INCH LCD OPERATION PANEL Technical Bulletin	6	947.08 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man47) ROM UPGRADE ... (6). Technical Bulletin	2	21.43 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man38) CHANGES DUE TO DISCONTINUATION OF MATERIAL OF TRANSFER CL BLADE Technical Bulletin	2	145.04 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man18) SAP Device Types for MX Colour devices. Driver / Update		3.18 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man17) MX-FR13U DSK F W ROM UPGRADE MXFR13U ( MX DX-C311 MX DX-C381 ONLY) VERSION D00 ICU MAIN 04.01.Fc(BULLETIN EMBEDDED) Driver / Update		36.2 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man16) MXC-DXC 311 381 ONLY PRODUCTION ROM CHANGE - VERSION E00 ICU 0400F1 PCU 0110F0 Driver / Update		36.2 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man15) MX PC Fax Driver (32 and 64 Bit version) Suitable for server install. Driver / Update		18.02 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man14) Rom Upgrade Driver / Update	2	26.18 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man13) CCE1451 Rom Upgrade 0402F0 (Bulletin Embedded) Driver / Update		36.8 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man12) Special Firmware for SMB Port445 Support 8.5 inch Driver / Update		36.26 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man27) 32bit.inf PC-Fax Driver For 64bit Server Installs Driver / Update		8.38 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man11) Special Firmware for SMB Port445 Support 7 inch Driver / Update		36.52 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man19) MXC-DXC 311 381 ONLY PRODUCTION ROM CHANGE - VERSION D04 ICU 0303F1 PCU 0110F0 Driver / Update		36.25 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man20) MXC-DXC 310 380 ONLY PRODUCTION ROM CHANGE - VERSION D04 ICU 0303F0 PCU 0110F0 Driver / Update		36.92 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man21) CCE 800 -PRODUCTION ROM CHANGE VERSION D03 MX-C310 380 DX-C310 380 ONLY SPEC CHANGE-(BULLETIN EMBEDDED) Driver / Update		36.89 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man22) CCE 800 -PRODUCTION ROM CHANGE VERSION D03 MX-C311 381 DX-C311 381 ONLY SPEC CHANGE-(BULLETIN EMBEDDED) Driver / Update		36.25 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man23) MX-FR13U DSK F W ROM UPGRADE MXFR13U ( MX DX-C311 MX DX-C381 ONLY) VERSION C01 ICU MAIN 03.04.Fc(BULLETIN EMBEDDED) Driver / Update		36.25 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man24) MX-FR12U DSK F W ROM UPGRADE MXFR12U ( MX DX-C310 MX DX-C380 ONLY) VERSION C01 ICU MAIN 03.04.Fp(BULLETIN EMBEDDED) Driver / Update		36.89 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man25) CCE 767 -PRODUCTION ROM CHANGE VERSION D02 MX-C311 381 DX-C311 381 ONLY (MISC OSA PRINTER BUGS RESOLVED,NOISE IN STANDBY,L4-31 WHEN RHS DOOR OPENED H4-04 IN STANDBY MODE CORRECTED-BULLETIN EMBEDDED) Driver / Update		36.26 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man26) CCE 767 -PRODUCTION ROM CHANGE VERSION D02 MX-C310 380 DX-C310 380 ONLY (MISC OSA PRINTER BUGS RESOLVED,NOISE IN STANDBY,L4-31 WHEN RHS DOOR OPENED H4-04 IN STANDBY MODE CORRECTED-BULLETIN EMBEDDED) Driver / Update		36.93 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man28) Linux UNIX PPD Installer for MX and DXC Colour machines. Designed for use with CUPS (Common Unix Printing System). Driver / Update		1.53 MB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man4) GENERAL PROCEDURE FOR SETUP AND CALIBRATION Handy Guide	2	200.56 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man3) INFO REQUIRED FOR EE-PROM PROGRAMMING Handy Guide	1	32.92 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man2) GENERAL PROCEDURE FOR COLOUR CALIBRATION SET-UP Handy Guide	2	90.31 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man10) UPDATED PJL PCL PS Command Lists FAQ		128.84 KB
DX-C310 DX-C311 DX-C400 DX-C401 (serv.man9) How To Read A Main Machine Serial Number FAQ	1	16.5 KB

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