DCR-TRV320E, DCR-TRV420E, DCR-TRV520E, DCR-TRV620E, DCR-TRV720E - Sony Movie Service Manual (repair manual). Page 62

• The POWER switch is set to CAMERA or OFF (CHARGE)

c Set it to MEMORY. (p. 103)

• “Memory Stick” is not inserted.

c Insert a “Memory Stick”. (p. 102)

• The “Memory Stick” has already been recorded to its full

capacity.

c Erase unnecessary images and record again. (p. 130, 105)

• The “Memory Stick” formatted incorrectly is inserted.

c Format the “Memory Stick” on your camcorder or use

another “Memory Stick.” (p. 94)

• The write-protect tab on the “Memory Stick” is set to LOCK.

c Release the lock. (p. 100)

• The write-protect tab on the “Memory Stick” is set to LOCK.

c Release the lock. (p. 100)

• The image is protected.

c Cancel image protection. (p. 128)

• The write-protect tab on the “Memory Stick” is set to LOCK.

c Release the lock. (p. 100)

• The write-protect tab on the “Memory Stick” is set to LOCK.

c Release the lock. (p. 100)

• The write-protect tab on the “Memory Stick” is set to LOCK.

c Release the lock. (p. 100)

• The image to protect is not played back.

c Press MEMORY PLAY to play back the image. (p. 119)

• The write-protect tab on the “Memory Stick” is set to LOCK.

c Release the lock. (p. 100)

• The image to write a print mark is not played back.

c Press MEMORY PLAY to play back the image. (p. 119)

• The write-protect tab on the “Memory Stick” is set to LOCK.

c Release the lock. (p. 100)

The “Memory Stick” does not
function.

Recording does not function.

The image cannot be deleted.

You cannot format the “Memory
Stick”.

You cannot write a print mark on the
still image.

The photo save function does not
work.

You cannot protect the image.

Deleting all the images cannot be
carried out.

• COMMANDER is set to OFF in the menu settings.

c Set it to ON. (p. 85)

• Something is blocking the infrared rays.

c Remove the obstacle.

• The batteries are inserted in the battery holder with the + –

polarities incorrectly matching the + – marks.

c Insert the batteries with the correct polarity. (p. 171)

• The batteries are dead.

c Insert new ones. (p. 171)

• DISPLAY is set to V-OUT/LCD in the menu settings.

c Set it to LCD. (p. 85)

• Moisture condensation has occurred.

c Remove the cassette and leave your camcorder for at least 1

hour to acclimatize. (p. 158)

• Some troubles has occurred in your camcorder.

c Remove the cassette and insert it again, then operate your

camcorder.

• The AC power adaptor is disconnected.

c Connect it firmly. (p. 18)

• Something is wrong with the battery pack.

c Contact your Sony dealer or local authorized Sony service

facility.

The Remote Commander supplied
with your camcorder does not work.

The melody or beep sounds for 5
seconds.

While charging the battery pack, no
indicator appears or the indicator
flashes in the display window.

The picture from a TV or VCR does
not appear even when your
camcorder is connected to outputs on
the TV or VCR.

C:21:00

100–0021

If indicators and messages appear on the LCD screen, in the viewfinder or in the display window,
check the following:
See the page in parentheses “( )” for more information.

The battery is dead or nearly
dead
Slow flashing:
•The battery is nearly dead. (p. 13)
Fast flasihng:
•The battery is dead. (p. 13)

Depending on conditions, the 

E

indicator may flash, even if there
are 5 to 10 minutes remaining.

Warning indicator as to tape
Slow flashing:
•The tape is near the end.
•No tape is inserted. (p. 19)
•The write-protect tab on the cassette is out

(red).* (p. 20)

Fast flashing:
•The tape has run out.*

Self-diagnosis display (p. 146)

Moisture condensation has
occurred*
Fast flashing:
•Eject the cassette, turn off your

camcorder, and leave it for
about 1 hour with the cassette
compartment open. (p. 158)

The lithium battery is weak
or is not installed (p. 139)

*  You hear the melody or beep sound.
** This indicator appears in the viewfinder only.

The still image is protected*
Slow flashing:
•The still image is protected. (p. 128)

Warning indicator as to “Memory
Stick”*
Slow flashing:
•No “Memory Stick” is inserted.

(p. 102)

Fast flasing:
•The “Memory Stick” is not readable

with your camcorder (p. 100)

You need to eject the cassette*
Slow flashing:
•The write-protect tab on the

cassette is out (red). (p. 20)

Fast flashing:
•Moisture condensation has

occurred. (p. 158)

•The tape has run out .
•The self-diagnosis display

function is activated.
(p. 146)

Slow flashing:
•The battery is nearly dead.
•The tape is near the end.

Fast flashing:
•The battery is dead.
•The tape has run out.*

Warning indicator as to file
Slow flashing:
•The file is corrupted. (p. 100)
•The file is unreadable. (p. 100)

Warning indicator as to
“Memory Stick”*
Fast flashing:
•“Memory Stick” is not formatted

correctly. (p. 88)

•The “Memory Stick” data is

corrupted. (p. 100)

C:21:00

• You are using a battery pack that is not an “InfoLITHIUM”

battery pack.

c Use an “InfoLITHIUM” battery pack. (p. 17)

• Moisture condensation has occurred.

c Remove the cassette and leave your camcorder for at least 1

hour to acclimatize. (p. 158)

• The video heads are dirty.

c Clean the heads using the Sony V8-25CLD cleaning cassette

(not supplied). (p. 159)

• A malfunction other than the above that you can service has

occurred.

c Remove the cassette and insert it again, then operate your

camcorder.

c Disconnect the mains lead of the AC power adaptor or

remove the battery pack. After reconnecting the power
source, operate your camcorder.

• A malfunction that you cannot service has occurred.

c Contact your Sony dealer or local authorized Sony service

facility and inform them of the 5-digit code. (example:
E:61:10)

If you are unable to rectify the problem even if you try corrective actions a few times, contact your
Sony dealer or local authorized Sony service facility.

Your camcorder has a self-diagnosis display function.
This function displays the current condition of your
camcorder as a 5-digit code (a combination of a letter
and figures) on the LCD screen, in the viewfinder or
in the display window. If a 5-digit code is displayed,
check the following code chart. The last two digits
(indicated by 

ss) will differ depending on the state

of your camcorder.

C:21:

ss

Self-diagnosis display
•C:

ss:ss

You can service your camcorder
yourself.

•E:

ss:ss

Contact your Sony dealer or local
authorized Sony facility.

E:61:

ss

E:62:

ss

C:31:

ss

C:32:

ss

C:04:

ss

C:22:

ss