Read Sony DCR-PC6E / DCR-PC9E Service Manual online
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208
In the playback mode
Symptom
Cause and/or Corrective Actions
• The tape has run out.
c Rewind the tape (p. 50).
• The video head may be dirty.
c Clean the heads using the cleaning cassette (optional)
(p. 235).
• The volume is turned to minimum.
c Turn up the volume (p. 46).
• AUDIO MIX is set to ST2 in the menu settings.
c Adjust AUDIO MIX (p. 134).
• The tape has no cassette memory.
c Use a tape with cassette memory (p. 92).
• CM SEARCH is set to OFF in the menu settings.
c Set it to ON (p. 134).
• The tape has a blank portion in the recorded portion (p. 226).
• The tape has no cassette memory.
• The tape has no cassette memory.
c Use a tape with cassette memory (p.90).
• CM SEARCH is set to OFF in the menu settings.
c Set it to ON (p. 134).
• There is no title in the tape.
c Superimpose the titles (p. 125).
• The tape has a blank portion in the recorded portion (p. 226).
• AUDIO MIX is set to ST1 side in the menu settings.
• AUDIO MIX is set to ST1 side in the menu settings.
c Adjust AUDIO MIX in the menu settings (p. 134).
• TITLE DSPL is set to OFF in the menu settings.
c Set it to ON in the menu settings (p. 134).
The new sound added to the
recorded tape is not heard.
recorded tape is not heard.
The title is not displayed.
The title search function does not
work.
work.
No sound or only a low sound is
heard when playing back a tape.
heard when playing back a tape.
There are horizontal lines on the
picture or the playback picture is not
clear or does not appear.
picture or the playback picture is not
clear or does not appear.
Displaying the recorded date, date
search function does not work.
search function does not work.
Playback is not possible.
Types of trouble and their solutions
209
Troubleshooting
Поиск и устранение неисправностей
In the recording and playback modes
Symptom
Cause and/or Corrective Actions
• The battery pack is not installed, or is dead or nearly dead.
c Install a charged battery pack (p. 18, 19).
• The AC power adaptor is not connected to a wall socket.
c Connect the AC power adaptor to a wall socket (p. 24).
• The tape was ejected after recording when using a tape without
cassette memory (p. 45).
• You have not recorded on the new cassette yet.
• The tape has a blank portion in the beginning or middle.
• The tape has a blank portion in the beginning or middle.
(p. 45).
• The temperature of the environment is too low.
• The battery pack is not fully charged.
• The battery pack is not fully charged.
c Charge the battery pack fully again (p. 19).
• The battery pack is completely dead, and cannot be recharged.
c Replace with a new battery pack (p. 18).
• You have used the battery pack in an extremely hot or cold
environmment for a long time.
• The battery pack is completely dead, and cannot be recharged.
c Replace with a new battery pack (p. 18).
• The battery is not fully charged.
c Charge the battery pack fully again (p. 19).
• A deviation has occured in the remaining time.
c Charge the battery pack fully again (p. 19).
• A deviataion has occurred in the remaining battery time.
c Charge the battery pack fully again so that the indication on
the battery remaining indicator is correct (p. 19).
• The power source is disconnected.
c Connect it firmly (p. 18, 24).
• The battery is not fully charged.
c Use a charged battery pack (p. 18, 19).
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least 1
hour to acclimatize (p. 234).
• The gold-plated connector of the tape is dirty or dusty.
c Clean the gold-plated connector (p. 228).
• The
q REMAIN is set to AUTO in the menu settings.
c Set it to ON to always display the remaining tape indicator
(p. 134).
Types of trouble and their solutions
The battery pack is quickly
discharged.
discharged.
The power does not turn on.
The end search function does not
work.
work.
The
% and Z indicators flash and no
functions except for cassette ejection
work.
work.
The cassette cannot be removed from
the holder.
the holder.
The end search function does not
work correctly.
work correctly.
The battery remaining indicator does
not indicate the correct time.
not indicate the correct time.
indicator does not appear when
using a tape with cassette memory.
Remaining tape indicator is not
displayed.
displayed.
The power goes off although the
battery remaining indicator indicates
that the battery pack has enough
power to operate.
battery remaining indicator indicates
that the battery pack has enough
power to operate.
210
Types of trouble and their solutions
When operating using the “Memory Stick”
– DCR-PC9E only
Symptom
Cause and/or Corrective Actions
• The POWER switch is not set to MEMORY.
c Set it to MEMORY (p. 159).
• The “Memory Stick” is not inserted.
c Insert a “Memory Stick” (p. 150).
• The “Memory Stick” has already been recorded to its full
capacity.
c Delete unnecessary images and record again (p. 201).
• The “Memory Stick” formatted incorrectly is inserted.
c Format the “Memory Stick” using your camcorder or use
another “Memory Stick” (p. 138).
• The write-protect tab on the “Memory Stick” is set to LOCK.
c Release the lock (p. 148).
• The image is protected.
c Cancel image protection (p. 200).
• The write-protect tab on the “Memory Stick” is set to LOCK.
c Release the lock (p. 148).
• The write-protect tab on the “Memory Stick” is set to LOCK.
c Release the lock (p. 148).
• The write-protect tab on the “Memory Stick” is set to LOCK.
c Release the lock (p. 148).
• The write-protect tab on the “Memory Stick” is set to LOCK.
c Release the lock (p. 148).
• INDEX screen is not displayed.
c The protect marks cannot be written to the single screen
(p. 200).
• The write-protect tab on the “Memory Stick” is set to LOCK.
c Release the lock (p. 148).
• INDEX screen is not displayed.
c The print marks cannot be written to the single screen
(p. 204).
• The “Memory Stick” has been recorded to its full capacity.
c Delete unnecessary images and write a print mark again
(p. 201, 204).
• You are trying to write a print mark on a moving picture.
c Print marks cannot be written to moving picture.
• The write-protect tab on the “Memory Stick” is set to LOCK.
c Release the lock (p. 148).
• You may not be able to playback images in actual size when
you try to play back images recorded by other equipment.
This is not a malfunction.
This is not a malfunction.
Recording does not function.
The image cannot be deleted.
You cannot format the “Memory
Stick”.
Stick”.
You cannot write a print mark on the
still image.
still image.
The photo save function does not
work.
work.
You cannot protect the image.
Deleting all the images cannot be
carried out.
carried out.
The “Memory Stick” does not
function.
function.
You cannot playback images in actual
size.
size.
211
Troubleshooting
Поиск и устранение неисправностей
Others
Symptom
Cause and/or Corrective Actions
• The tape has no cassette memory.
c Use a tape with cassette memory (p. 125).
• The cassette memory is full.
c Erase unnecessary title (p. 128).
• The tape is set to prevent accidental erasure.
c Slide the write-protect tab so that red portion is not visible
(p. 27).
• The tape has a blank portion in the recorded portion.
c Superimpose the title to the recorded position (p. 125).
• The tape has no cassette memory.
c Use a tape with cassette memory (p. 226).
• The cassette memory is full.
c Erase some titles (p. 128).
• The tape is set to prevent accidental erasure.
c Slide the write-protect tab so that red portion is not visible
(p. 27).
• The input selector on the VCR is not set correctly.
c Set the selector correctly, and check the connection between
the VCR and your camcorder (p. 97, 99).
• The camcorder is connected to DV equipment of other than
Sony using the i.LINK cable (DV connecting cable).
c Set it to IR (p. 103).
• Setting programme on a blank portion of the tape is attempted.
c Set the programme again on a recorded portion (p. 110).
• The syncronicity of your camcorder and the VCR is not
adjusted.
c Adjust the syncronicity of the VCR (p. 108).
• The IR SETUP code is incorrect.
c Set the correct code (p. 104).
• COMMANDER is set to OFF in the menu settings.
c Set it to ON (p. 134).
• Something is blocking the infrared rays.
c Remove the obstacle.
• The batteries are inserted in the battery holder with the + –
polarities incorrectly matching the + – marks.
c Insert the batteries with the correct polarity (p. 252).
• The batteries are dead.
c Insert new ones (p. 252).
• DISPLAY is set to V-OUT/LCD in the menu settings.
c Set it to LCD (p. 134).
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least
1 hour to acclimatize (p. 234).
• Some troubles have occurred in your camcorder.
c Remove the cassette and insert it again, then operate your
camcorder.
(continued on the following page)
The Remote Commander supplied
with your camcorder does not work.
with your camcorder does not work.
Types of trouble and their solutions
The cassette label is not recorded.
Digital program editing does not
function.
function.
The picture from a TV or VCR does
not appear even when your
camcorder is connected to outputs on
the TV or VCR.
not appear even when your
camcorder is connected to outputs on
the TV or VCR.
The title is not recorded.
The melody or beep sounds for 5
seconds.
seconds.
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