MX-M310, MX-M310N (serv.man11). Operation Manual. - Sharp Copying Equipment User Guide / Operation Manual. Page 127

If one of the following messages appears in the display, promptly take action as instructed by the message.

If a transmission error occurs when you send a scanned image, a message informing you of the error and an error 
code will appear in the touch panel on the machine.

THE DOCUMENT FEEDER IS 
DISABLED.

Use of the RSPF has been disabled in the administrator settings. 
Use the document glass.

—

YOUR FILENAME IS WRONG.

The characters ¥/;:*?"<> cannot be used in a file name. Select a 
name that does not use those characters.

—

NO MATCHING ADDRESS 
FOUND.
PRESS [OK] THEN [SEARCH 
AGAIN].

There are no addresses in the LDAP server that match your search 
text. Select a different server or change the search text.

75

UNABLE TO ACCESS THE 
SERVER.
CHECK SERVER ADDRESS ON 
DEVICE WEB PAGE.

The server settings are not configured correctly. Check the server 
settings.

59

THE ADDRESS LIMIT HAS 
BEEN REACHED.
NO MORE ADDRESSES CAN BE 
ENTERED.

The maximum number of destinations that can be selected for a 
single Scan to E-mail transmission is 100. Do not select more than 
100 destinations.

—

THE MEMORY BECOMES FULL. 
SCANNED DATA IS 
TRANSMITTED.

The memory became full while scanning the originals. If you wish to 
send just the originals that were scanned, touch the [SEND] key. If 
you wish to cancel the entire transmission, touch the [CANCEL] 
key.

—

NO RESPONSE FROM SERVER.
COMMUNICATION 
TERMINATED DUE TO 
TIMEOUT.

The scanned image was not sent because the server was busy or 
there was too much traffic. Wait briefly and then try again.

—

NETWORK ERROR
THE DIRECTORY NAME OF FTP 
SERVER IS INVALID.

The scanned image was not sent because the directory of the 
destination FTP server was not correct. Make sure that the correct 
FTP server information is configured in the Web page.

63

SERVER ACCESS DENIED. 
CHECK ACCOUNT 
INFORMATION ON DEVICE WEB 
PAGE.

The scanned image was not sent because a connection to the 
server could not be established. Make sure that the SMTP server 
settings or FTP server settings in the Web page are correct.

59

Make sure that your login name and password are correct.

—

NETWORK ERROR. (

) 

CONSULT YOUR 
ADMINISTRATOR OR SYSTEM 
ADMIN. FOR SPECIFIC 
INFORMATION.

Turn off the power and turn it back on. Consult with your network 
administrator to make sure that no problems exist on the network or 
in the server. If the error is not cleared after turning the power off 
and on, write down the 2-digit main code and 2-digit sub-code, turn 
off the power, and contact your authorised service representative.

—

CE-01

An interface hardware error has occurred.

CE-03

The server was down during the scanning of the original.

CE-00

An error other than the above has occurred.

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