MX-5050N, MX-5050V, MX-5070N, MX-5070V, MX-6050N, MX-6050V, MX-6070N, MX-6070V. Griffin Handy Guide MX-XX50 Updated Dec 16 Note Handy Guides are not a Substitute for the Service Manual - Sharp Copying Equipment Handy Guide. Page 78

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REPAIR HINTS 
SHARP  
 
78
 
PAPER FEED & TRANSPORT
 
ALL 
ICU_REQ jams when using the RSPF or 
PRI_JAMs when copying from the OC 
glass only. 
Check/Replace the CCD Unit. 
Note: Perform scanner (CCD) colour balance & gamma 
and white balance adjustment after replacement. 
MX-DE28 
Centre of paper is bent or Paper Jams 
from Tray 4 only (Tandem Drawer). 
Check if the upper frame of the Tandem Paper feed unit 
is warped. Using a steel ruler, check the amount of warp 
of the Upper Frame of the Tandem Paper feed unit. If 
more than 2mm, reform or replace the Upper Frame. 
MX-RB25 
Intermittent PDPDD1_S jams 
Check the operation of the MX-RB25 entry sensor 
(PDPDD1) actuator. Replace the actuator spring with 
modified type [MSPRD4659FCZZ] or as a temporary 
measure, add 1 or 2 extra turns to the original type spring 
if the actuator return is lazy. 
 
MAINTENANCE & FIRMWARE
 
ALL 
Maintenance FK3 is displayed 
(even though no web cleaning unit is 
installed) 
Incorrect SSW setting has been applied. 
Check SIM55-01, SW22-6 and set to 0. 
Noise is generated after carrying out 
Fusing Unit maintenance. 
Check/Inspect the heater lamp has been installed into the 
holder properly (or the lamp holder is not damaged). 
USB memory device is not recognised 
when trying to update firmware. 
Check the USB version of the USB memory device as 
USB3.1 devices may not be recognised. 
Also ensure the USB device is formatted using FAT32. 
 
SHARP OSA
 
ALL 
When executing an OSA scan 
operation with a large quantity of 
originals, the MFP hangs. 
Update the MFP firmware to 05.11.K1.00 (or higher). 
Configuring Sharp OSA - Standard 
Application & External Accounting 
Application settings. 
For Sharp OSA v5.0 supported devices, there are some 
new settings available that has affected the configuration 
of both Standard Application Settings (MX-AMX2) and 
External Accounting Application Settings (MX-AMX3). 
Unless otherwise stated by the Solution Vendor, the 
Browser Setting should be set to HTML Browser 3.5 and 
the Data Size should be set to Wide-SVGA. 
Note: MX-AMX2 or MX-AMX3 are required. 
Sharp OSA Trial Mode has finished, 
even though the MXAMX2 or 
MXAMX3 product key has been 
entered. 
Before enabling MXAMX2 or MXAMX3 on machines with 
OSA Trial mode enabled, ensure to disable OSA Trial 
mode first (Sim 26-74 change from 0 to 1). 
Once trial mode has been disabled, reboot the MFP and 
then enter the MXAMX2 or MXAMX3 activation key. 
On machines with Sharp OSA Trial Mode has finished 
displayed and the MXAMX2/AMX3 product keys have 
already been entered, reset the MFP using SIM 14 and 
then check MXAMX2 or MXAMX3 status within SIM 22-
10 or via System Settings (Product Key). 
 
 
 
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