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SHARP
REPAIR HINTS
75
SPECIFICATION
Model
Symptom
Advice
ALL
Is it possible to print from iOS using
AirPrint™ with User Authentication?
Due to an iOS limitation, only username & password is
supported. Apply the following settings to ensure correct
operation:-
Network settings > External Print Services Settings >
AirPrint Settings > IPP-SSL Enabled;
User Control > Default Settings > Enable IPP
Authentication Except for Printer Driver
If you wish to prevent non authorised printing, check the
following option:-
User Control > Default Settings > Disabling of Printing by
Invalid User
AirPrint™ settings are not displayed
within System Settings – Network
Settings menu
To support AirPrint™, upgrade the MFP firmware to June
RC release - 04.00.K1.00 (or higher).
Note: MX-PK13 must also be installed.
Unable to use AirPrint™ Fax &
AirPrint™ Scan features from iOS
Currently, iOS does not support Fax and Scan feature
(limitation of AirPrint™) however, these new features are
available when using Mac OSX.
When connecting from OSX10.10 (or
earlier) to MX-3050N-6070N series
using AirPrint™, “An error occurred
while trying to add the selected
printer message” occurs.
To support OSX 10.10 and AirPrint™ v1.5, update the
MFP Firmware to 05.11.K1.00 (or higher).
Alternatively, upgrade OSX to 10.11 (or higher).
Note: MX-PK13 must also be installed.
Within Job Status display, is it possible
to view Estimate Job Start Time?
To enable this function, change
SIM55-03 SW35-1 from 0 (default) to 1.
Google Cloud Print & Mopria settings
are missing from the Web Interface
(Network Settings)
To support Google Cloud Print & Mopria, the MXPK13
PS Expansion kit must be installed/enabled.
Is it possible to Tandem MX-3050N
series with another MX colour device?
Tandem operation is only supported on
MX-3050N (Copy Mode) &
MX-3050N – MX6070N series (Print Mode).
Is it possible to retain the Destination
Address (Image Send Mode), once the
current Scan operation is complete?
To enable this function, change
SIM55-03 SW30-3 from 0 (default) to 1.
Once enabled, go to System Settings-Image Send
Settings-Common Settings menu and enable the “Hold
Address for a while after scanning is completed” option
for the relevant Image Send mode.
Default Settings is not found under
System Settings as with previous
models?
Default Settings has been renamed Init. Install Settings
and is located under the System Settings tab
(Bottom Right Side).
IMAGE QUALITY
ALL
Image distortion, only when copying
or scanning
(optical section appears OK).
Check/Replace the CCD Unit.
Note: Perform scanner (CCD) colour balance & gamma
and white balance adjustment after replacement.
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