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13
Problems Related to Print Results
A tray, finisher, or
other peripheral
device installed on the
machine cannot be
used.
other peripheral
device installed on the
machine cannot be
used.
Have the peripheral devices that are
installed on the machine been
configured in the printer driver?
installed on the machine been
configured in the printer driver?
Open the printer properties and click the [Auto
Configuration] button on the [Configuration] tab.
(Windows)
* If auto configuration cannot be executed, see the
Configuration] button on the [Configuration] tab.
(Windows)
* If auto configuration cannot be executed, see the
Software Setup Guide.
Problem
Point to check
Solution
The image is grainy.
Are the printer driver settings
appropriate for the print job?
(Windows)
appropriate for the print job?
(Windows)
If you are using the PCL printer driver, you can set the
resolution to [600 dpi] or [300 dpi] in the print settings at
the time of printing. When you need a very clear image,
select [600 dpi].
If you are using the PS printer driver, you can set the
resolution to [600x600 dpi] or [1200x600 dpi] (only for
black and white printing).
The resolution setting is selected in the [Advanced] tab
of the printer driver properties window.
resolution to [600 dpi] or [300 dpi] in the print settings at
the time of printing. When you need a very clear image,
select [600 dpi].
If you are using the PS printer driver, you can set the
resolution to [600x600 dpi] or [1200x600 dpi] (only for
black and white printing).
The resolution setting is selected in the [Advanced] tab
of the printer driver properties window.
The image is too light
or too dark.
or too dark.
Does the image (particularly a photo)
need correction?
(Windows)
need correction?
(Windows)
Brightness and contrast can be corrected by performing
[Color Adjustment] on the [Color] tab of the printer
driver. These settings can be used for simple
corrections when you do not have image editing
software installed on your computer.
[Color Adjustment] on the [Color] tab of the printer
driver. These settings can be used for simple
corrections when you do not have image editing
software installed on your computer.
Colours are off.
Did you perform "Registration
Adjustment"?
Adjustment"?
Ask your administrator to perform "Registration
Adjustment".
Adjustment".
➞ System Settings (Administrator) > "Device Control" >
"Registration Adjustment" > "Auto Adjustment"
If the colour tones are off, perform "Auto Colour
Calibration". (If the colours are still off after calibration,
repeating calibration may improve the results.)
Calibration". (If the colours are still off after calibration,
repeating calibration may improve the results.)
➞ System Settings (Administrator) > "Printer Settings" >
"Colour Adjustments" > "Auto Colour Calibration"
Text and lines are faint
and difficult to see.
and difficult to see.
Was colour data printed in black and
white?
(Windows)
white?
(Windows)
When colour text and lines are printed in black and
white, they may become faint and difficult to see. To
have colour text or lines (areas) that are faint converted
to black, select [Text To Black] or [Vector To Black] on
the [Color] tab of the printer driver. (Correction of
graphics data such as bitmap image is not possible.)
white, they may become faint and difficult to see. To
have colour text or lines (areas) that are faint converted
to black, select [Text To Black] or [Vector To Black] on
the [Color] tab of the printer driver. (Correction of
graphics data such as bitmap image is not possible.)
Problem
Point to check
Solution
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