MX-2300N, MX-2700N, MX-2300G, MX-2700G, MX-2300FG, MX-2700FG (serv.man29). Troubleshooting Guide (Hard copy supplied with product). - Sharp Copying Equipment User Guide / Operation Manual. Page 13

Is the IP address selected correctly?
(Windows)

If the machine does not have a permanent IP address 
(the machine receives an IP address from a DHCP 
server), printing will not be possible if the IP address 
changes. Print the "All Custom Setting List" in the 
system settings and check the IP address of the 
machine. If the IP address has changed, change the 
port setting in the printer driver. 

➞ System Settings > "List Print (User) > "All Custom 

Setting List"

☞

Software Setup Guide

If the IP address changes frequently, it is recommended 
that a permanent IP address be assigned to the machine.

➞ System Settings (Administrator) > "Network Settings" 

> "IP Address Setting"

Is AppleTalk active? 
(Macintosh)

In Mac OS X, click [Network] in [System Preferences] 
and select "Built-in Ethernet" in "Show". Click the 
[AppleTalk] tab and make sure that [Make AppleTalk 
Active] is selected.
In Mac OS 9.0 to 9.2.2, open the [Chooser] from the 
Apple menu and make sure that [Active] is selected. 
Printing is not possible if [Active] is not selected.
Ask your administrator to check if "Enable EtherTalk" is 
enabled in the system settings (administrator). (The 
factory default setting is "Enable".)

➞ System Settings (Administrator) > "Network Settings" 

> "Enable EtherTalk" > 

Is "Connect via" set to [Ethernet] for 
AppleTalk?
(Mac OS 9.0~9.2.2)

Open [AppleTalk] from the [Control Panels] and make 
sure that [Ethernet] is selected in the "Connect via" 
menu. Printing is not possible if [Ethernet] is not selected.

Is your computer in an unstable state?

Printing is sometimes not possible when you run 
multiple applications at once or there is insufficient 
memory or hard drive space. Restart your computer.

Is the machine specified correctly in the 
software application that you are using 
for printing?

Make sure that the printer driver of the machine is 
selected in the Print window of the application.
If the printer driver does not appear in the list of 
available printer drivers, it may not be installed correctly. 
Remove the printer driver and then install it once again.

☞

INSTALLATION (page 24)

Are the network connection devices 
operating normally?

Make sure that the routers and other network 
connection devices are operating correctly. If a device is 
not powered on or is in an error state, see the manual of 
the device to correct the problem.

Is the I/O timeout setting too short?

If the I/O timeout setting is too short, errors may occur 
while writing to the printer. Ask the administrator of the 
machine to configure an appropriate time in "I/O Timeout".

➞ System Settings (Administrator) > "Printer Settings" > 

"Interface Settings" > "I/O Timeout"

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