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2. Front Door is not closed firmly.
Close the door firmly.
3. One of the rollers (Paper Feed,
Separation, DFP, Drive, Exit, or
Free) is dirty.
Separation, DFP, Drive, Exit, or
Free) is dirty.
1. Clean the roller.
2. Clear the counter for cleaning roller to zero
with the Service Utility described in Sec. 9.
2. Clear the counter for cleaning roller to zero
with the Service Utility described in Sec. 9.
4. A roller (Paper Feed,
Separation, DFP, Drive, or Exit)
swells irregularly
Separation, DFP, Drive, or Exit)
swells irregularly
1. Replace the roller.
2. After replacing Paper Feed, Separation, and
DFP Rollers, clear the counter for replacing
roller to zero with the Service Utility
described in Sec. 9.
2. After replacing Paper Feed, Separation, and
DFP Rollers, clear the counter for replacing
roller to zero with the Service Utility
described in Sec. 9.
5. Paper dust exists on or around
one of the Skew Sensors.
one of the Skew Sensors.
Clean the sensor surface.
6. The Skew (L) Sensor does not
work correctly.
work correctly.
1. Execute “Key/Sensor” test in the Sec. 9.3.6
to check the sensor condition.
2. Check the sensor alignment is proper
(whether the sensor direction faces its
reflector.)
3. Check the following connections and
soldering condition on each connector.
a. CN3011(DOUBLE FEED DETECTOR
LCR Board) to CN2012(RELAY UPPER
Board)
b. CN2008 (RELAY UPPER Board) to
CN1015(CONTROL Board
4. Check the following signal.
a. SKEW_L signal (CN2012-6th pin)
to check the sensor condition.
2. Check the sensor alignment is proper
(whether the sensor direction faces its
reflector.)
3. Check the following connections and
soldering condition on each connector.
a. CN3011(DOUBLE FEED DETECTOR
LCR Board) to CN2012(RELAY UPPER
Board)
b. CN2008 (RELAY UPPER Board) to
CN1015(CONTROL Board
4. Check the following signal.
a. SKEW_L signal (CN2012-6th pin)
→
0 V (when none exists on the
SKEW_L Sensor)
b. Check the reference signal for the SKEW_L
signal on the CONTROL Board.
IC1016-6th pin: 1.5 V or less
IC1019-5th pin: Approx. 1.5 V
c. Check comparator output signal.
b. Check the reference signal for the SKEW_L
signal on the CONTROL Board.
IC1016-6th pin: 1.5 V or less
IC1019-5th pin: Approx. 1.5 V
c. Check comparator output signal.
→
IC1019-7th pin: 3.3 V (when no document
exists)
5. Replace faulty parts or boards.
5. Replace faulty parts or boards.
7. The Skew (R) Sensor does not
work correctly.
work correctly.
1. Execute “Key/Sensor” test in the Sec. 9.3.6
to check the sensor condition.
2. Check the sensor alignment is proper.
(whether the sensor direction faces its
reflector.)
3. Check the following connections and
soldering condition on each connector.
a. CN3011 (DOUBLE FEED DETECTOR
LCR Board) to CN2012 (RELAY UPPER
Board)
b. CN2008 (RELAY UPPER Board) to
CN1015 (CONTROL Board)
4. Check the following signals.
a. SKEW_R signal (CN2012-3rd pin)
to check the sensor condition.
2. Check the sensor alignment is proper.
(whether the sensor direction faces its
reflector.)
3. Check the following connections and
soldering condition on each connector.
a. CN3011 (DOUBLE FEED DETECTOR
LCR Board) to CN2012 (RELAY UPPER
Board)
b. CN2008 (RELAY UPPER Board) to
CN1015 (CONTROL Board)
4. Check the following signals.
a. SKEW_R signal (CN2012-3rd pin)
→
0 V (when none exists on the
SKEW_R Sensor)
b. Check the reference signal for the SKEW_R
signal on the CONTROL Board.
IC1016-2nd pin: 1.5 V or less
IC1019-3rd pin: Approx. 1.5 V
c. Check comparator output signal.
b. Check the reference signal for the SKEW_R
signal on the CONTROL Board.
IC1016-2nd pin: 1.5 V or less
IC1019-3rd pin: Approx. 1.5 V
c. Check comparator output signal.
→
IC1019-1st pin: 3.3 V (when no document
exists)
5. Replace faulty parts or boards.
5. Replace faulty parts or boards.
8. The Roller Pressure Sensor is
not adjusted properly.
not adjusted properly.
Same as the 11th item in U11
U23 (Double-feed
error)
error)
1C
00
xx
xx
1. Document quality is out of spec.
on this scanner.
on this scanner.
1. Set the correct documents on the Hopper
according to this scanner specification.
Note: Refer to Sec.2.
according to this scanner specification.
Note: Refer to Sec.2.
2. ADF is in MANUAL position.
1. Push "ADF Select Key" to change ADF to
"AUTO".
2. Execute scanning again.
"AUTO".
2. Execute scanning again.
Error Code
Possible Cause
Check Point
Remarks
Classification
Code
ST1 ST2 ST3 ST4
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