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3. Pointer Detector does not work
correctly.
correctly.
1. Check the tip inside the Pointer interrupts the
detector when the Straight Path Tray is open.
2. Execute “Key/Sensor” in Sec. 9.3.6 to
check the pointer detection.
3. Check the following connection and
soldering on each connector.
CN3001(POINTER Board) to CN1012
(CONTROL Board)
4. Check the following parts' soldering
condition to repair it.
a. POINTER Board
detector when the Straight Path Tray is open.
2. Execute “Key/Sensor” in Sec. 9.3.6 to
check the pointer detection.
3. Check the following connection and
soldering on each connector.
CN3001(POINTER Board) to CN1012
(CONTROL Board)
4. Check the following parts' soldering
condition to repair it.
a. POINTER Board
→
ALL parts
b. CONTROL Board
→
IC1026 and R1235
5. Check the following signals.
a. 5VLP (CN3001-1st pin): 5 V
b. CN3001-5th pin and CN1012-5th pin
a. 5VLP (CN3001-1st pin): 5 V
b. CN3001-5th pin and CN1012-5th pin
→
0 V (when the Straight Path Tray is
closed)
5 V (when the Straight Path Tray is
open)
6. Replace faulty parts or boards.
5 V (when the Straight Path Tray is
open)
6. Replace faulty parts or boards.
4. Mechanical problem (Drive
Roller, Drive Belt, Conveyor)
Roller, Drive Belt, Conveyor)
1. Execute “Conveyor Motor” test in
Sec.9.3.6 to check the mechanical condition.
2. Check whether Drive Roller 3, Drive belt,
and the conveyors to support the roller are
assembled properly in the scanner.
3. Check the surface of the Drive Roller 3.
a. Configuration:
Is the roller irregular in shape?
(For example: Is the roller swollen?)
Sec.9.3.6 to check the mechanical condition.
2. Check whether Drive Roller 3, Drive belt,
and the conveyors to support the roller are
assembled properly in the scanner.
3. Check the surface of the Drive Roller 3.
a. Configuration:
Is the roller irregular in shape?
(For example: Is the roller swollen?)
→
Replace the roller.
b. Whether the roller surface is dirty
→
Clean the surface.
4. Check whether the Drive Belt tension is
proper.
proper.
→
Re-adjust the belt tension.
U18 (Paper remains in
the scanner.)
the scanner.)
18
xx
00
00 1. Document remains in scanner.
Remove the document from the scanner.
2. Paper dust exists on one of the
paper sensors.
paper sensors.
1. Execute “Key / Sensor” and “Sensor
Sensitive Level” tests in Sec. 9.3.6 to
specify the sensor that results in this
problem.
Sensitive Level” tests in Sec. 9.3.6 to
specify the sensor that results in this
problem.
2. Blow off the dust
on the surface of the
sensor with the accessory blower.
(See Sec.7.2.)
(See Sec.7.2.)
3. One or more sensors do not
work correctly.
work correctly.
1. Execute “Key / Sensor” and “Sensor
Sensitive Level” tests in Sec. 9.3.6 to specify
the sensor that occurs this problem.
2. Check each sensor, its connection, and its
monitor circuit.
a. Waiting Sensor
Sensitive Level” tests in Sec. 9.3.6 to specify
the sensor that occurs this problem.
2. Check each sensor, its connection, and its
monitor circuit.
a. Waiting Sensor
→
See the 5th item of “U11”.
b. Starting Sensor
→
See the 3rd item of “U12”.
c. Skew (L) or Skew (R) Sensor
→
See the 6th and 7th item of “U20”.
d. Exit Sensor
→
See the 3rd item of “U14”.
e. Paper Jam Sensor
→
See the 3rd item of “U13”.
U20 (Skew Error)
19
00
00
00 1. Document on the Hopper Tray is
not set correctly.
Set the document on the Hopper Tray, sliding
the Document Guides so that they match the
document width and execute scanning again.
the Document Guides so that they match the
document width and execute scanning again.
Error Code
Possible Cause
Check Point
Remarks
Classification
Code
ST1 ST2 ST3 ST4
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