Read Panasonic WV-NM100 Service Manual online
– 4 –
TROUBLESHOOTING
• In this section the Troubleshooting of the Network Camera (WV-NM100) and the Network side are described for easy to find and
defective point.
1. Troubleshooting of the Network Side
Note: This troubleshooting is valid for only the Connection type 1 and 2 discribed in the Operating Instructions.
As for the Connection type 3 and 4, proceed to the step 2. Confirmation of the Network Camera on page 5.
"ping" command
(1). Operate the Network PC by sequence of [start], [MS-
DOS Prompt], and start the MS-DOS Prompt
Window.
Window.
(2). Check the communication using the "ping" command.
C:\WINDOWS>ping XXX.XXX.XXX.XXX
"ping" command
IP Address set in the WV-NM100
Reply
• Network side operation has no problem if a reply
as shown in Table 1-1 is displayed when the
above command is entered from the Network
Camera.
above command is entered from the Network
Camera.
Pinging XXX.XXX.XXX.XXX with 32 bytes of data:
Reply from XXX.XXX.XXX.XXX: bytes=32 time<10ms TTL=128
. . . . . . . . . . . . . . .
. . . . . . . . . . . . . . .
. . . . . . . . . . . . . . .
Table 1-1
• Proceed to the step 2. Confirmation of the Network Camera on Page 5.
No Reply
• In case the Network Camera gives no reply as
shown in Table 1-2 and 1-3, the Network Setup
of the PC is incorrect or the Ethernet Cable has
problem. Recheck the PC Setup (IP Address,
Subnet Mask etc,.).
of the PC is incorrect or the Ethernet Cable has
problem. Recheck the PC Setup (IP Address,
Subnet Mask etc,.).
⇒
Refer to the Network Administrator.
Pinging XXX.XXX.XXX.XXX with 32 bytes of data:
Request timed out.
. . . . . . . . . . . . . . .
. . . . . . . . . . . . . . .
. . . . . . . . . . . . . . .
Table 1-2
Pinging XXX.XXX.XXX.XXX with 32 bytes of data:
Destination host unreachable.
. . . . . . . . . . . . . . .
. . . . . . . . . . . . . . .
. . . . . . . . . . . . . . .
Table 1-3
Check the communication to other PC using the "ping" command.
Reply
No Reply
• Proceed to the step 2. Confirmation of the Network Camera on Page 5.
• Network side of the PC or the Ethernet Cable has problem.
⇒
Refer to the Network Administrator.
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