KV-32FS10 - Sony TV Service Manual (repair manual). Page 13

Read Sony KV-32FS10 Service Manual online

 13 
KV
-32FS10/32FV15/32XBR250/34FV10/34FV15/34FV15C/34FX250C/34FV15K
34FV15T/36FS10/36FV15/36XBR250/38FX250/38FX250C/38FX250T/38FV15K
32
You want to restore the TV's
factory settings
A red light keeps flashing on the
TV for more than a few seconds
TV makes a noise when turned on
Screen is not lit and there is no
sound
Poor or no picture (screen  lit),
good sound
Good picture, no sound
No color
Only snow and noise appear on
the screen
• Your TV may need service.
• This is a normal function of your TV.
• Power cord may not be plugged in.
• Remote control batteries may not be inserted correctly.
• TV/VIDEO setting may be incorrect.
• Current program may exceed PARENTAL
CONTROL  settings.
• VIDEO menu settings may not be adjusted correctly.
• Antenna/cable connections may be faulty.
• VIDEO LABEL inputs may be set to WEB. (This
label darkens the screen for ideal WebTV viewing)
• Sound may be set to MUTING.
• Your TV may be set to SAP.
• SPEAKER may not be set correctly.
• Color settings may not be adjusted correctly.
• CABLE may not be set correctly in the CHANNEL
SET UP menu.
• Antenna/cable connections may not be correct.
• TV may be set to AUX mode.
• First, turn the TV on. Then while pressing the RESET
button on the remote control, press the POWER button
on the TV. The TV will turn itself off and then back on.
When the TV turns on again, all settings will be reset, and
the initial setup screen will appear.
• Call your local Sony service center.
• Check your power cord.
• Re-insert the batteries in your remote control.
• Press TV/VIDEO until you receive a channel.
• Check your PARENTAL CONTROL settings, (page 28).
• Readjust your VIDEO menu settings, (page 19).
• Check your VIDEO LABEL settings, (page 22).
• Press MUTING.
• Check the MTS setting in the AUDIO menu, (page 20).
• Check your SPEAKER settings, (page 20).
• Adjust the COLOR settings in the VIDEO menu, (page 19).
• Ensure that you have selected the correct CABLE mode in
the CHANNEL SET UP menu, (page 23).
• Press ANT on your remote control to change the input
mode, (page 15).
Problem
  What it could be
 What you can do
 Troubleshooting
Consult the table below; it suggests solutions to specific problems.
33
• CABLE setting may not be correct
in the CHANNEL SET UP menu.
• CABLE setting may not be correct
in the CHANNEL SET UP menu.
• Volume may not be adjusted on
your cable box.
• CHANNEL FIX settings may not
be correct.
Problem
What it could be
What you can do
Supplied accessories
Remote control RM-Y168 (KV-32FS10,
36FS10 only), RM-Y171 (KV-27FV15,
32FV15, 36FV15 only)(1)
Batteries size AA (R6) (2)
Optional accessories
Connecting cables
RK-74A, RK-G69HG, VMC-10HG,
VMC-720M, VMC-810S/820S, YC-15V/
30V
TV Stand SU-27FD2, SU-32FD2, SU-36FD2
U/V mixer EAC-66
 Specifications
If, after reading these operating instructions, you have additional questions related to the use of your
Sony television, please call our Direct Response Center at 1-800-222-SONY (7669)(U.S. residents only)
or (416) 499-SONY (7669)(Canadian residents only).
• Ensure that CABLE is set to OFF
in the CHANNEL SET UP menu,
(page 23).
• Use AUTO PROGRAM to add
receivable channels that are not
presently in TV memory, (page 23).
• Ensure that CABLE is set to OFF
in the CHANNEL SET UP menu,
(page 23).
• Use AUTO PROGRAM to add
receivable channels that are not
presently in TV memory, (page 23).
• Use the remote control supplied
with the cable box.
• Check your CHANNEL FIX
settings, (page 23).
• In the password screen, enter the
following master password: 4357.
The master password cannot
be used to unlock currently
blocked channels.
Cannot receive upper
channels (UHF) when
using an antenna
Cannot receive any
channels when using
cable
Cannot gain enough
volume when using a
cable box
TV is fixed to one
channel
Lost password for
PARENTAL
CONTROL
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