KV-32FQ85B - Sony TV Service Manual (repair manual). Page 12

No unscrambled picture whilst 
viewing an unscrambled channel with 
a decoder or a Set Top Box connected 
through the Scart connector 

3/

3.

v

, 

V

, 

B

 and 

b

 buttons do not work 

in PAP mode.

Remote control does not function.

The standby indicator 

 on the TV 

flashes.  

S

• Using the menu system, select the “Features” menu and set “AV3 Output” 

to “TV” (see page 15).

• Check that the Decoder or the Set Top Box is not connected on the
    scart  

2/

2.

• PAP navigation is only possible in TV mode, please check that Media 

Selector is set to TV.

• Check that the Media Selector on the remote control is set  to the device 

you are using (VCR, TV, DVD or AUX).

• If the remote control does not operate the VCR or DVD even when the 

Media Selector has been set correctly. Enter the necessary code set as 
explained on page 30.

• Replace the batteries.

• Contact your nearest Sony service centre.

 If you continue to experience problems, have your TV serviced by qualified personnel.

 

 Never open the casing yourself.

Here are some simple solutions to problems which may affect the picture and sound.

No picture (screen is dark) and no 
sound.

Poor or no picture (screen is dark), but 
good sound.

No picture or no menu information 
from equipment connected to the 
Scart connector.

Good picture, no sound.

No colour on colour programmes.

When you switch on the TV the last 
channel you were watching before 
switching the TV off does not appear.

Distorted picture when changing 
programmes or selecting teletext.

Wrong characters appear when 
viewing teletext.

Wrong characters appear when 
viewing NexTView.

Picture slanted.

Snowy picture when viewing a TV 
channel.

Solution

• Check the aerial connection.

• Plug the TV in and press the 

 button on the front of the TV. 

• If the standby indicator 

 is on, press TV 

 button on

 the 

remote 

control. 

• Using the menu system, select the “Picture Adjustment” menu and select 

“Reset” to return to the factory settings (see page 11).

• Check that the optional equipment is on and press the  

 button

   repeatedly on the remote control until the correct input symbol is
  displayed on the screen (see page 27). 

• Press the  

 + button on the remote control. 

• Check that “TV Speakers” is “On” in the “Sound Adjustment” 

menu (see page 13).

• Check that headphones are not connected.

• Using the menu system, select the “Picture Adjustment” menu and select 

“Reset” to return to factory settings (see page 11).

• This is not a malfunction. Press the number buttons on the remote control 

to select the desired channel.

• Turn off any equipment connected to the Scart connector on the rear of the 

TV.

• Use the menu system to enter the “Country” menu (see page 16) and select 

the country in which you operate the TV set. For cyrillic languages, we 
recommend selecting Russia country if  your own country does not appear 
in the list.  

• Use the menu system to enter the “Language” menu (see page 16) and 

select the same language that NexTView is broadcast in.

• Using the menu system, select the “Picture Rotation” option in the 

“Features” menu to correct the picture slant (see page 15).

• Using the menu system, select the “Manual Programme Preset” menu and 

adjust Fine Tuning (AFT) to obtain better picture reception (see page 18).

• Using the menu system, select the “Noise Reduction” option in the “Picture 

Adjustment” menu and select “Auto” to reduce the noise in the picture 
(see page 11).

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