HDR-CX400E, HDR-CX410VE, HDR-CX430V, HDR-CX430VE, HDR-CX510E, HDR-PJ420E, HDR-PJ420VE, HDR-PJ430, HDR-PJ430E, HDR-PJ430V, HDR-PJ430VE, HDR-PJ510E (serv.man2) - Sony Movie Service Manual (repair manual). Page 8

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1-4
HDR-CX400E/CX410VE/CX430V/CX430VE/CX510E/PJ420E/PJ420VE/PJ430/PJ430E/PJ430V/PJ430VE/PJ510E_L2
1-4. SELF-DIAGNOSIS FUNCTION
1-4-1. Self-diagnosis Function
When problems occur while the unit is operating, the self-diagnosis 
function starts working, and displays on the LCD screen what to do.
This function consists of two display; self-diagnosis display and service 
mode display.Details of the self-diagnosis functions are provided in the 
Instruction manual.
1-4-2. Self-diagnosis Display
When problems occur while the unit is operating, the counter of the LCD 
screen shows a 4-digit display consisting of an alphabet and numbers,
which blinks at 3.2 Hz. This 5-character display indicates the “repaired 
by:”, “block” in which the problem occurred, and “detailed code”of the 
problem.
0 0
3 2
C
Repaired by:
Refer to “1-4-3. Self-diagnosis Code Table”.
Indicates the appropriate
step to be taken.
E.g.
13 ....
32 ....Turn on power again.
Block
Detailed Code
Blinks at 3.2 Hz
C : Corrected by customer
E : Corrected by service
engineer
Format the “memory card”.
LCD screen
1-4-3. Self-diagnosis Code Table
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
C
0
4
0
0
Non-standard battery is used.
Use the InfoLITHIUM battery.
C
0
6
0
0
The battery pack temperature is high.
Change the battery pack or place it in a cool place.
C
1
3
0
Memory card is unformatted.
Memory card is broken.
Format the memory card.
Insert a new memory card.
C
1
3
0
2
Access error
Remove the power source. Reconnect it again and operate your cam-
corder again.
C
1
3
0
3
Access error (External media)
Turn power off and turn power on again.
C
1
3
0
4
Drive fault (External media)
Turn power off and turn power on again.
C
E
3
2
6
1
6
0
0
0
Difficult to adjust focus
(Cannot initialize focus)
Retry turn the power on by the power switch. If it does not recover, 
check the focus drive signal of lens block (pin es to eg of CN1002 on 
the VC-1012 board). If it is OK, check the focus motor drive IC (IC5601 
on the VC-1012 board).
E
2
0
0
0
Flash memory data are rewritten.
Make flash memory data correct value. (Note 1)
E
3
1
0
0
Drive fault
Turn power off and turn power on again.
Note 1: Start the Adjust Manual in the Adjust Station and refer to the “DESTINATION DATA WRITE”.
Note 2: Functions of codes with * mark are not provided in this unit.
– ENGLISH –
*
*
*
(                                           )
*
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
E
6
1
1
0
Zoom operations fault
(Cannot initialize zoom lens.)
Inspect the lens block zoom drive signal (pin e;, ea, eh, ej of CN1002 
on the VC-1012 board when zooming is performed when the zoom lever 
is operated, and the zoom motor drive circuit (IC5620 and IC5621 on 
the VC-1012 board) when zooming is not performed.
E
6
1
1
1
The abnormalities in initialization of the focus 
lens and the abnormalities in initialization of 
the zoom lens occurred simultaneously.
Check both C: 32: 60 and E: 61: 10 of the self-diagnosis code.
E
6
1
3
0
Reset position detection error on the stepper 
iris initializing
Turn the power on to open lens barrier. Disconnect the battery or power 
cord, and then connect again.
Confirm that the iris blades in lens are working.
If iris blades do not working, check the iris motor drive IC in lens drive 
block (pin wl, ek of CN1002 on the VC-1012 board).
If iris blades work normally, confirm that they are closing completely 
and confirm following item.
・  Case of the iris blades do not close normally Replace the lens block).
・  Case of “E: 61: 30” is appeared and iris blades closed completely.
  Confirm that communication with lens block is normal.
・  Case of LCD is not displayed normally Check that connection be-
tween CN6702 on CM-123 board and CN1005 on VC-1012 board 
by FP-2118 flexible board.
・  Case of LCD is displayed normally Replace the lens block.
E
6
2
0
0
Handshake correction function does not work 
well. (With PITCH angular velocity sensor 
output stopped.)
Inspect PITCH angular velocity sensors (SE7501 on the MS-1005 
board) peripheral circuits.
E
6
2
0
1
Handshake correction function does not work 
well. (With YAW angular velocity sensor 
output stopped.)
Inspect YAW angular velocity sensors (SE7501 on the MS-1005 board) 
peripheral circuits.
E
6
2
0
2
Abnormality of IC for steadyshot.
Refer to “1-5-1. E : 62 : 02 (Abnormality of IC for Steadyshot) Oc-
curred”.
E
6
2
0
3
IC for steadyshot and micro controller com-
munication abnormality among.
Inspect the steadyshot circuit (IC5601 on the VC-1012 board).
E
6
2
0
4
Image vibration correction during handshake 
function does not work.
Inspect the image vibration angular velocity sensors (SE7701 on the 
VC-1012 board) peripheral circuits.
E
6
2
1
0
Shift lens initializing failure.
Replacement of lens block (Note 3). 
If an error occurs again, replace the VC-1012 board.
E
6
2
1
1
Shift lens overheating (Pitch)
Refer to “1-5-2. E : 62 : 11 (Shift Lens Overheating (Pitch)) Occurred”.
E
6
2
1
2
Shift lens overheating (Yaw)
Refer to “1-5-3. E : 62 : 12 (Shift Lens Overheating (Yaw)) Occurred”.
E
6
2
2
0
Abnormality of thermistor.
Refer to “1-5-4. E : 62 : 20 (Abnormality of Thermistor) Occurred”.
E
9
1
0
1
Abnormality when flash is beingcharged.
Check or replace the LED Flash/Video light or charging capacitor. 
E
9
1
0
2
Abnormality of LED Video light.
Check or replace the LED Flash/Video light or charging capacitor. 
E
9
1
0
3
Abnormality of LED Video light  Tempera-
ture detection.
Check or replace the LED Flash/Video light or charging capacitor. 
E
9
2
0
1
Battery current value goes over the max 
discharge current
Check the remaining battery power because this symptom maybe 
depended on the remaining battery level, and confirm whether or 
not the symptom is occurred after replacing the battery. If the symp-
tom is still occurred, overhaul inspection is needed. Check each 
output of DC/DC converter (IC4301 on the VC-1012 board) with 
connected the DC JACK (J901) on the VC-1012 board. 
(The minimum connection to periphery)
E
9
4
0
0
Fault of writing or erasing the flash mem-
ory
IM Model:
Inspect the flash memory (IC8101 on the MM-102 board).
Note 3: When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.
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