Read Sony DCR-TRV15E / DCR-TRV17E (serv.man4) Service Manual online
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186
Types of trouble and their solutions
In the playback mode
Symptom
Cause and/or Corrective Actions
• The POWER switch is not set to PLAYER.
c Set it to PLAYER. (p. 41)
• The tape has run out.
c Rewind the tape. (p. 44)
• The video head may be dirty.
c Clean the heads using the cleaning cassette (optional).
(p. 212)
• The volume is turned to minimum.
c Turn up the volume. (p. 41)
• AUDIO MIX is set to ST2 in the menu settings.
c Adjust AUDIO MIX. (p. 116)
• The tape has no cassette memory.
c Use a tape with cassette memory. (p. 81)
• CM SEARCH is set to OFF in the menu settings.
c Set it to ON. (p. 120)
• The tape has a blank portion in the recorded portion.
(p. 81)
• The tape has no cassette memory.
c Use a tape with cassette memory. (p. 81)
• CM SEARCH is set to OFF in the menu settings.
c Set it to ON. (p. 120)
• There is no title in the tape.
c Superimpose the titles. (p. 106)
• The tape has a blank portion in the recorded portion.
(p. 107)
• AUDIO MIX is set to ST1 side in the menu settings.
c Adjust AUDIO MIX. (p. 116)
• TITLE DSPL is set to OFF in the menu settings.
c Set it to ON. (p. 120)
Symptom
Cause and/or Corrective Actions
• NIGHTSHOT is set to ON.
c Set it to OFF. (p. 35)
• NIGHTSHOT is set to ON in a bright place.
c Set it to OFF . (p. 35)
• BACK LIGHT is activated.
c Deactivate it. (p. 35)
• BEEP is set to OFF in the menu settings.
c Set it to MELODY or NORMAL. (p. 122)
c Set the STEADYSHOT in the menu settings to OFF.
c Set the STEADYSHOT in the menu settings to OFF.
(p. 116)
The picture is recorded in incorrect or
unnatural colours.
unnatural colours.
The picture appears too bright, and
the subject does not appear on the
screen.
the subject does not appear on the
screen.
The click of the shutter does not
sound.
sound.
Black bands appear when you
record TV or computer screen.
record TV or computer screen.
The tape does not move when a
video control button is pressed.
video control button is pressed.
The playback button does not work.
There are horizontal lines on the
picture or the playback picture is not
clear or does not appear.
picture or the playback picture is not
clear or does not appear.
No sound or only a low sound is
heard when playing back a tape.
heard when playing back a tape.
Displaying the recorded date, date
search function does not work.
search function does not work.
The title search function does not
work.
work.
The new sound added to the
recorded tape is not heard.
recorded tape is not heard.
The title is not displayed.
187
Troubleshooting
Поиск и устранение неисправностей
Types of trouble and their solutions
In the recording and playback modes
Symptom
Cause and/or Corrective Actions
• The battery pack is not installed, or is dead or nearly dead.
c Install a charged battery pack. (p. 17, 18)
• The AC power adaptor is not connected to a wall socket.
c Connect the AC power adaptor to a wall socket. (p. 23)
• The tape was ejected after recording when using a tape
without cassette memory. (p. 39)
• You have not recorded on the new cassette yet. (p. 39)
• The tape has a blank portion in the beginning or middle.
• The operating temperature is too low.
• The battery pack is not fully charged.
• The battery pack is not fully charged.
c Charge the battery pack again. (p. 18)
• The battery pack is completely dead, and cannot be
recharged.
c Replace with a new battery pack. (p. 17)
• You have used the battery pack in an extremely hot or
cold environment for a long time.
• The battery pack is completely dead, and cannot be
recharged.
c Replace with a new battery pack. (p. 17)
• The battery is not fully charged.
c Charge the battery pack fully again. (p. 18)
• A deviation has occured in the remaining battery time.
c Charge the battery fully. (p. 18)
• A deviation has occured in the remaining battery time.
c Charge the battery pack fully again so that the indication
on the battery remaining indicator is correct. (p. 18)
• The power source is disconnected.
c Connect it firmly. (p. 17)
• The battery is dead.
c Use a charged battery pack. (p. 18)
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at
least one hour to acclimatize. (p. 211)
• The gold-plated connector of the tape is dirty or dusty.
c Clean the gold-plated connector. (p. 205)
• The
q REMAIN is set to AUTO in the menu settings.
c Set it to ON to always display the remaining tape
indicator. (p. 121)
(Continued on the following page)
The power does not turn on.
The end search function does not
work.
work.
The end search function does not
work correctly.
work correctly.
The battery pack is quickly
discharged.
discharged.
The battery remaining indicator does
not indicate the correct time.
not indicate the correct time.
The power goes off although the
battery remaining indicator indicates
that the battery pack has enough
power to operate.
battery remaining indicator indicates
that the battery pack has enough
power to operate.
The cassette cannot be removed from
the holder.
the holder.
The
% and Z indicators flash and no
functions except for cassette ejection
work.
work.
indicator does not appear when
using a tape with cassette memory.
Remaining tape indicator is not
displayed.
displayed.
188
Types of trouble and their solutions
When operating using the “Memory Stick”
– DCR-TRV17E only
Symptom
Cause and/or Corrective Actions
• The POWER switch is not set to MEMORY.
c Set it to MEMORY. (p. 141)
• The “Memory Stick” is not inserted.
c Insert a “Memory Stick”. (p. 133)
• The “Memory Stick” has already been recorded to its full
capacity.
c Delete unnecessary images and record again. (p. 178)
• The “Memory Stick” formatted incorrectly is inserted.
c Format the “Memory Stick” or use another “Memory
Stick. “ (p. 119)
• The write-protect tab on the “Memory Stick” is set to
LOCK.
c Release the lock. (p. 131)
• The image is protected.
c Cancel image protection. (p. 176)
• The write-protect tab on the “Memory Stick” is set to
LOCK.
c Release the lock. (p. 131)
• The write-protect tab on the “Memory Stick” is set to
LOCK.
c Release the lock. (p. 131)
• The write-protect tab on the “Memory Stick” is set to
LOCK.
c Release the lock. (p. 131)
• The write-protect tab on the “Memory Stick” is set to
LOCK.
c Release the lock. (p. 131)
• The image to protect is not be played back.
c Press MEMORY PLAY to play back the image. (p. 159)
• The write-protect tab on the “Memory Stick” is set to
LOCK.
c Release the lock. (p. 131)
• The image to write a print mark is not be played back.
c Press MEMORY PLAY to play back the image. (p. 159)
• The write-protect tab on the “Memory Stick” is set to
LOCK.
c Release the lock. (p. 131)
• The battery pack is dead.
c Install a charged battery pack or use the AC power
adaptor
• You may not be able to play back images in actual size
when you try to play back images recorded by other
equipment.
equipment.
c This is not a malfunction.
The “Memory Stick” does not
function.
function.
Recording does not function.
The image cannot be deleted.
You cannot format the “Memory
Stick”.
Stick”.
Deleting all the images cannot be
carried out.
carried out.
You cannot protect the image.
You cannot write a print mark on
the still image.
the still image.
The photo save function does not
work.
work.
You cannot play back images in
actual size.
actual size.
189
Troubleshooting
Поиск и устранение неисправностей
Types of trouble and their solutions
Others
Symptom
Cause and/or Corrective Actions
• The tape has no cassette memory.
c Use a tape with cassette memory. (p. 106, 203)
• The cassette memory is full.
c Erase unnecessary title. (p. 109)
• The tape is set to prevent accidental erasure.
c Slide the write-protect tab so that red portion is not
visible. (p. 26)
• Nothing is recorded in that position on the tape.
c Superimpose the title to the recorded position. (p. 106)
• The tape has no cassette memory.
c Use a tape with cassette memory. (p. 112, 203)
• The cassette memory is full.
c Erase some titles. (p. 109)
• The tape is set to prevent accidental erasure.
c Slide the write-protect tab so that red portion is not
visible. (p. 26)
• The input selector on the VCR is not set correctly.
c Check the connection and set the input selector on the
VCR again. (p. 86, 88)
• The camcorder is connected to DV equipment of other
than Sony.
c Set it to IR. (p. 91)
• Setting programme on a blank portion of the tape is
attempted.
c Set the programme again on a recorded portion. (p. 99)
• The camcorder and the VCR are not synchronised.
c Adjust the synchronicity. (p. 97)
• COMMANDER is set to OFF in the menu settings.
c Set it to ON. (p. 122)
• Something is blocking the infrared rays.
c Remove the obstacle.
• The batteries are inserted in the battery holder with the + –
polarities incorrectly matching the + – marks.
c Insert the batteries with the correct polarity. (p. 229)
• The batteries are dead.
c Insert new ones. (p. 229)
(Continued on the following page)
The title is not recorded.
The cassette label is not recorded.
Digital program editing does not
function.
function.
The Remote Commander supplied
with your camcorder does not work.
with your camcorder does not work.
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