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MX-FN11 SELF DIAG MESSAGE AND TROUBLE CODE 9 – 2
2. Trouble code
A. Outline
The CPU on the machine’s finisher control PCB is equipped with a
mechanism to check the machine condition as needed; when it
detects a fault, the machine sends the trouble contents to the host
machine in the form of a code and a detail code.
mechanism to check the machine condition as needed; when it
detects a fault, the machine sends the trouble contents to the host
machine in the form of a code and a detail code.
B. Trouble code
(1) Finisher unit
F1-00
Finisher communication trouble
(Machine side detection)
F1-03
Finisher oscillation motor trouble
F1-08
Finisher stapler shift motor trouble
F1-10
Finisher staple motor abnormality
F1-15
Finisher tray lift motor abnormality
F1-19
Finisher pre-alignment motor abnor-
mality
mality
F1-20
Finisher after-alignment motor abnor-
mality
mality
F1-21
Finisher interface fan motor abnormal-
ity
ity
F1-22
Finisher rear edge assist motor trou-
ble
ble
F1-23
Shutter trouble
Trouble content
Communication line test error when turning on the
power or after canceling an exclusion simulation.
Communication error with the finisher
power or after canceling an exclusion simulation.
Communication error with the finisher
Section
PCU
Case 1
Cause
Malfunction due to electrical noises
Check
and
Remedy
and
Remedy
Turn OFF/ON the power to cancel.
Case 2
Cause
PCU finisher connector or harness connection error
or disconnection
or disconnection
Check
and
Remedy
and
Remedy
Check the connector and harness in the
communication line.
communication line.
Case 3
Cause
Finisher control PWB trouble
Check
and
Remedy
and
Remedy
Replace the finisher control PWB.
Case 4
Cause
Control (PCU) PWB trouble
Check
and
Remedy
and
Remedy
Replace the PCU PWB.
Trouble content
Oscillation motor operation abnormality
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor
overvoltage, finisher control PWB trouble
overvoltage, finisher control PWB trouble
Check
and
Remedy
and
Remedy
Use SIM3-3 to check the operation of the motor
(FSWM).
Replace the finisher control PWB.
(FSWM).
Replace the finisher control PWB.
Trouble content
Stapler shift motor operation abnormality
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor
overvoltage, finisher control PWB trouble
overvoltage, finisher control PWB trouble
Check
and
Remedy
and
Remedy
Use SIM3-3 to check the operation of the staple
motor (FSM).
Replace the finisher control PWB.
motor (FSM).
Replace the finisher control PWB.
Trouble content
Staple operation trouble
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor
overvoltage, finisher control PWB trouble
overvoltage, finisher control PWB trouble
Check
and
Remedy
and
Remedy
Use SIM3-3 to check the operation of the staple
motor (FFSM).
Replace the finisher control PWB.
motor (FFSM).
Replace the finisher control PWB.
Trouble content
Lift motor trouble
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor
overvoltage, finisher control PWB trouble
overvoltage, finisher control PWB trouble
Check
and
Remedy
and
Remedy
Use SIM3-3 to check the operation of the tray lift
motor (FTLM).
Replace the finisher control PWB.
motor (FTLM).
Replace the finisher control PWB.
Case 2
Cause
Interlock switch (black bar-shape switch under the
upper tray) operation
upper tray) operation
Check
and
Remedy
and
Remedy
Check that there is nothing on the interlock switch.
If there is, remove it.
If there is, remove it.
Trouble content
Pre-alignment motor trouble
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor
overvoltage, finisher control PWB trouble
overvoltage, finisher control PWB trouble
Check
and
Remedy
and
Remedy
Use SIM3-3 to check the operation of the
prealignment motor (FFJM).
Replace the finisher control PWB.
prealignment motor (FFJM).
Replace the finisher control PWB.
Trouble content
After-alignment motor trouble
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor
overvoltage, finisher control PWB trouble
overvoltage, finisher control PWB trouble
Check
and
Remedy
and
Remedy
Use SIM3-3 to check the operation of the
afteralignment motor (FRJM).
Replace the finisher control PWB.
afteralignment motor (FRJM).
Replace the finisher control PWB.
Trouble content
Interface transport fan motor trouble
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor
overvoltage, finisher control PWB trouble
overvoltage, finisher control PWB trouble
Check
and
Remedy
and
Remedy
Use SIM3-3 to check the operation of the fan motor
(FJFM).
Replace the finisher control PWB.
(FJFM).
Replace the finisher control PWB.
Trouble content
Rear edge assist motor operation trouble
Section
PCU
Case 1
Cause
Motor trouble, HP sensor trouble, harness
disconnection, finisher control PWB trouble
disconnection, finisher control PWB trouble
Check
and
Remedy
and
Remedy
Use SIM3-3 to check the operation of the rear edge
assist motor.
Replace the finisher control PWB.
assist motor.
Replace the finisher control PWB.
Trouble content
Shutter operation trouble
Section
PCU
Case 1
Cause
Motor trouble, HP sensor trouble, harness
disconnection, finisher control PWB trouble
disconnection, finisher control PWB trouble
Check
and
Remedy
and
Remedy
Use SIM3-3 to check the operation of the bundle
paper exit motor.
Replace the finisher control PWB.
paper exit motor.
Replace the finisher control PWB.
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