Read Sharp MX-PE10 FIERY (serv.man2) Service Manual online
T
ROUBLESHOOTING
102
Network (continued)
System starts up slowly
then displays one or more
DHCP error messages on
the control panel.
then displays one or more
DHCP error messages on
the control panel.
Possibly one of the following:
• Network cable is connected to the wrong
RJ-45 port
• No cable/wrong type of cable is
connected to the network port
• Network cable or connection
is faulty
• Network is faulty
• System searches for a nonexistent DHCP
server because DHCP is enabled by
default on the Fiery Server, but the
customer’s network is not using DHCP
default on the Fiery Server, but the
customer’s network is not using DHCP
• Ethernet interface on the Fiery Server
motherboard is faulty
• System software is corrupted
1 If the problem persists, ask the network administrator
to check Network Setup. To configure a static IP address (if
applicable for the customer site, as in a non-DHCP
environment), work with the network administrator as
described on
applicable for the customer site, as in a non-DHCP
environment), work with the network administrator as
described on
page 21
.
2 If the problem persists, ask the network administrator
to check other devices on the network.
If other devices are not functioning, the problem may
be with the network.
be with the network.
3 If the problem persists, restore the backup, or reinstall
system software (see
page 83
).
Corrupt system software may cause the system to hang.
4 If the rest of the network is functioning properly
and the problem persists, replace the motherboard
(see
(see
page 53
).
Printing
N
OTE
:
Intermittent print quality and color quality problems are difficult to trace. Before you try to troubleshoot print quality problems,
print a color Test Page to make sure that the MFP does not need servicing or adjusting.
Test Page fails to print.
The MFP is not ready to print.
Make sure that the MFP is turned on and ready to print.
A problem exists with the connection
between the Fiery Server and the MFP.
between the Fiery Server and the MFP.
1 If the problem persists:
• Recycle power on the MFP.
• Recycle power on the Fiery Server by shutting down
through the Functions menu, waiting 10 seconds, and then
powering the Fiery Server back on.
powering the Fiery Server back on.
2 If the problem persists, replace the printer interface cable
and board (see
page 42
).
3 If the problem persists, you may need to service the MFP.
Symptom
Possible cause
Suggested action
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