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Document Solutions After Sales Service
Jam Cause Codes
Section
Code
Code Content
Duplex
APPD1_N
APPD1 not‐reached JAM
APPD1_S
APPD1 remaining JAM
APPD2_N
APPD2 not‐reached JAM
APPD2_S
APPD2 remaining JAM
Main Body
NO_JAM_CAUSE
No JAM. Also Used For JAM Cancelling
NO_MATCH
Parameter No Matching
STOP_JAM
Emergency Stop Request JAM (Controller Request)
TRAY1
Cassette 1 Paper Feed JAM (CPFD1 Not Reached JAM)
CPFD1_S1
CPFD1 Remaining JAM (Cassette 1 Paper Feed)
CPFD1_N2
CPFD1 Not‐Reached JAM (Cassette 2 Paper Feed)
)
CPFD1_N3
CPFD1 Not‐Reached JAM (Desk 1 Paper Feed)
CPFD1_N4
CPFD1 Not‐Reached JAM (Desk 2 Paper Feed)
CPFD1_S2
CPFD1 Remaining JAM (Desk 2 Paper Feed)
CPFD1_S3
CPFD1 Remaining JAM (Desk 1 Paper Feed)
CPFD1_S4
CPFD1 Remaining JAM (Desk 2 Paper Feed)
CPFD2_DESK
CPFD2 JAM (Desk Communication Trouble)
TRAY2
Cassette 2 Paper Feed JAM (CPFD2 Not Reached JAM)
CPFD2_N3
CPFD2 Not‐Reached JAM (Desk 1 Paper Feed)
CPFD2_N4
CPFD2 Not‐Reached JAM (Desk 2 Paper Feed)
CPFD2_S2
CPFD2 Remaining JAM (Cassette 2 Paper Feed)
CPFD2_S3
CPFD2 Remaining JAM (Desk 1 Feed Paper)
CPFD2_S4
CPFD2 Remaining JAM (Desk 2 Feed Paper)
TRAY3
Cassette 3 (Desk 1) Paper Feed JAM
DPFD1_N4
DPFD1 Not‐Reached JAM (Desk 2 Paper Feed)
DPFD1_S3
DPFD1 Remaining JAM (Desk 1 Paper Feed)
DPFD1_S4
DPFD1 Remaining JAM (Desk 2 Paper Feed)
TRAY4
Cassette 4 (Desk 2) Paper Feed JAM
MFT
Manual Feed Tray Paper Feed JAM (MPFD Not‐Reached)
MPFD_S
MPFD Remaining JAM (Manual Feed Tray Paper Feed)
LCC
LCC Paper Feed JAM (LPFD1 Not Reached)
LPFD_SL
LPFD Remaining JAM (Side LCC Paper Feed)
SIZE_ILG
Size Illegal JAM
MTR_ILG
Motor Driver Trouble JAM
PDPPD1_N
Paper Pass Inlet Port Not‐Reached JAM
PDPPD1_S
Paper Pass Inlet Port Remaining JAM
PDPPD2_N
Paper Pass Outlet Port Not‐Reached JAM
PDPPD2_S
Paper Pass Outlet Port Remaining JAM
PPD1_N1
PPD1 Not‐Reached JAM (Cassette 1 Paper Feed)
PPD1_N2
PPD1 Not‐Reached JAM (Cassette 2 Paper Feed)
PPD1_N3
PPD1 Not‐Reached JAM (Desk 1 Paper Feed)
PPD1_N4
PPD1 Not‐Reached JAM (Desk 2 Paper Feed)
PPD1_NM
PPD1 Not‐Reached JAM (Manual Feed Tray Paper Feed)
PPD1_NL
PPD1 Not‐Reached JAM (Side LCC Paper Feed)
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