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Document Solutions After Sales Service
Trouble Codes
F2
11
DV unit initial detection trouble (K)
12
DV unit initial detection trouble (C)
13
DV unit initial detection trouble (M)
14
DV unit initial detection trouble (Y)
15
Drum unit initial detection trouble (K)
16
Drum unit initial detection trouble (C)
17
Drum unit initial detection trouble (M)
18
Drum unit initial detection trouble (Y)
19
Primary transfer initial detection trouble
21
Secondary transfer initial detection trouble
22
Discharge lamp trouble (K)
23
Discharge lamp trouble (C)
24
Discharge lamp trouble (M)
25
Discharge lamp trouble (Y)
26
Auto toner density level trouble (K)
27
Auto toner density level trouble (C)
28
Auto toner density level trouble (M)
29
Auto toner density level trouble (Y)
39
Process thermister trouble
40
Toner empty sensor trouble (K)
41
Toner empty sensor trouble (C)
42
Toner empty sensor trouble (M)
43
Toner empty sensor trouble (Y)
45
Colour image density sensor trouble
49
LSU thermistor trouble
50
Drum phase sensor trouble (K)
51
Drum phase sensor trouble (Colour)
58
Process humidity sensor trouble
64
Toner supply operation trouble (K)
65
Toner supply operation trouble (C)
66
Toner supply operation trouble (M)
67
Toner supply operation trouble (Y)
70
Improper toner cartridge detection (K)
71
Improper toner cartridge detection (C)
72
Improper toner cartridge detection (M)
73
Improper toner cartridge detection (Y)
74
Toner cartridge CRUM error (K)
75
Toner cartridge CRUM error (C)
76
Toner cartridge CRUM error (M)
77
Toner cartridge CRUM error (Y)
78
Image density registration sensor trouble
F3
12
Tray 1 lift operation trouble (main unit)
F6
00
MFP‐Fax communication trouble
01
Fax board EEPROM read/write error
04
Fax modem operation trouble
21
TEL/LIU PWB & Fax soft switch error
30
Access error to 1‐chip on Fax board
97
Fax PWB incompatibility trouble
98
Fax PWB & Destination information error
H2
03
Non contact thermistor compensation
thermister open (TH_UM_AD1)
thermister open (TH_UM_AD1)
04
Thermistor open (TH_EX1)
05
Thermistor open (TH_EX2)
H3
00
Fuser high temperature (TH_UM)
01
Fuser high temperature (TH_LM)
02
Fuser high temperature (TH_US)
04
Fuser high temperature (TH_EX1)
05
Fuser high temperature (TH_EX2)
H4
00
Fuser low temperature (TH_UM_AD2)
01
Fuser low temperature (TH_LM)
02
Fuser low temperature (TH_US)
04
Fuser low temperature (TH_EX)
30
Thermister input abnormality (TH_UM)
H5
01
5 continuous (POD1 not reached) jams
detected.
detected.
H7
10
Fuser low temperature trouble
(TH_UM_AD2)
(TH_UM_AD2)
11
Fuser low temperature trouble (TH_LM)
12
Sub Thermistor fusing section low
temperature trouble (TH_US)
temperature trouble (TH_US)
14
Low temperature trouble (TH_EX) in reset
operation after job stop due to a fall in fuser
temperature
operation after job stop due to a fall in fuser
temperature
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