MX-6240N, MX-7040N (serv.man26). Section 7 Troubleshooting - Updated November 2012 - Sharp Copying Equipment Service Manual (repair manual). Page 67

MX-7040N  TROUBLESHOOTING  7 – 67

*1: For a job status result in "Display in the column of result," "NG 

 XXXX" is displayed. "

" is the code number. 

For a communication result, "Communication error 

 (XXXX)" is displayed.

*2: The error code of Scan To USB is specified only in the job log.

• When the communication result is OK, the communication sub code 1 and the communication sub code 2 are "0000."

• Errors in (  ) are not used.

74

NG74 XXXX 

*1

When reserving specified filing in document filing in PC-FAX or PC-Internet FAX;
• The pass-code for the folder is set on the machine side and the pass-code from PC-XXX does not match 

with it. <Send>

• The pass-code for the folder is set on the machine side and no pass-code is specified by PC-XXX. <Send>

75

NG75 XXXX 

*1

• Reservation cannot be made due to machine busy. (Reservation of PC-FAX cannot be accepted.)
• When "PC-FAX or PC-internet FAX send inhibit" is set on the machine side.

76

NG76 XXXX 

*1

Reserved with receive confirmation request in PC-Internet FAX, but the Internet FAX sender is not registered 
on the machine side. <Send>

77

NG77 XXXX 

*1

In reserving specified filing in PC-FAX or PC-Internet FAX, the machine has no filing function.

78

NG78 XXXX 

*1

The filing function is inhibited on the machine side when filing specification is reserved by PC-FAX or PC-
Internet FAX.

79

NG79 XXXX 

*1

An authentication error occurs when PC-FAX or PC-Internet FAX is reserved.

80

NG80 XXXX 

*1

NIC connect failure (network abnormality)
• Check for disconnection of cables.
• A network trouble (CE-XX) occurs.
• The port is set to DISABLE.
• Authentication of the POP server is failed when POP before SMTP is enabled.
• When an error other than the communication result code 93 or 94 in D-SMTP send (including error 

response of 5XX)

81

NG REPORT

In Internet FAX send, reply of receive confirmation of the remote machine is not normal. (Including PC-Internet 
FAX). 
• Error of the disposition-modifier.
• The disposition modifier is not in an error, and the disposition type is other than displayed, dispatched, or 

processed. 

82

NO REPORT

In Internet FAX send, time-out occurs in waiting for receive confirmation from the remote machine. (Including 
PC-Internet FAX).
• In a case where send confirmation wait time-out time is other than 0, when send confirmation reply from an 

Internet FAX destination is not received.

• Recalls of the set number of recalls are performed, but send confirmation reply from an internet FAX 

destination is not received.

83

NG LIMIT

In E-mail/FTP, Internet FAX send, the send data size exceeds the upper limit of send data.

84

REJECTED

In e-mail receive, a sender is registered in receive reject address/domain. <Receive>

85

NG85 XXXX 

*1

In e-mail receive, an error occurs in communication with POP3 server.
• Header acquisition error.
• Time-out during mail receive

86

RECEIVED

In e-mail receive, an unsupported attached file is received.
Only the TIFF-F type is supported for attached files.
• The TIFF-F type of the attached file cannot be recognized.
• There is no attached file. 

87

NG87 XXXX 

*1

In e-mail receive, an attached file cannot be stored in memory.
• Memory over

88

NG88 XXXX 

*1

In SMTP e-mail receive, an attached file cannot be stored in memory.
• Cannot be stored in memory.
• The number of items of acting receive data is the maximum, and an additional data cannot be stored. 

89

NG89 XXXX 

*1

In SMTP e-mail receive, an error occurs in communication with the mail server.
• Time-out occurs during e-mail receive.

90

NG90 XXXX 

*1

When image conversion for image send cannot be made after send reservation.

91

NG91 XXXX 

*1

 

*2

Data cannot be written to the memory device when Scan To USB is executed.
• The memory device is disconnected during writing to the memory device.
• An error occurs due to a memory device trouble.

92

NG92 XXXX 

*1

 

*2

The USB device memory overflows during writing data into the memory device when "Scan to USB" is 
executed.

93

NG93 XXXX 

*1

When error in D-SMTP send (with recall)
• An error response of 4XX occurs during communication with the SMTP server.
• Time out occurs after establishment of connection with the SMTP server.

94

NG94 XXXX 

*1

When busy in D-SMTP send
Time out occurs during establishment of connection with the SMTP server.

95

NG95 XXXX 

*1

When the path is too long in execution of Scan To USB.

96

NG96 XXXX 

*1

When the normal process is not executed in the secure mail sending.

98

NG98 XXXX 

*1

The copy inhibit pattern is detected when scanning a document.

99

NG99 XXXX 

*1

A document which is inhibited to be copied such as a banknote is scanned.