Read Sharp MX-5500N / MX-6200N / MX-7000N (serv.man25) Peripheral online
84
Error codes and conditions
Printing (continued)
Fiery X3eTY2 appears on
the list of printers on the
customer’s workstation,
but certain jobs do not
print.
the list of printers on the
customer’s workstation,
but certain jobs do not
print.
PostScript error
Make sure Print to PostScript Error in Setup is set to Yes.
Check for error messages on the Fiery X3eTY2 output.
Check for error messages on the Fiery X3eTY2 output.
Application problem
1. Print a job from a different application to determine if
the problem is associated with a particular application.
2. Make sure that the connection between the Fiery X3eTY2
and the workstation is working by downloading a test
page from the workstation or printing a simple file, such
as a text file.
page from the workstation or printing a simple file, such
as a text file.
3. Resend the problem file.
Configuration page is
completely or mostly
blank
completely or mostly
blank
• Missing, incorrect,
or faulty DIMM(s)
• Corrupted system software
1. Check the DIMM(s) and reseat them to remove any
oxidation on the connectors.
2. Reinstall system software.
3. If you have two DIMMs installed, determine if a DIMM
is at fault:
Remove the DIMM currently installed in socket
DIMM1, and reboot the system. Reboot again with the
other DIMM installed in DIMM2. If the problem is
solved by one of the DIMMs, replace the other DIMM.
DIMM1, and reboot the system. Reboot again with the
other DIMM installed in DIMM2. If the problem is
solved by one of the DIMMs, replace the other DIMM.
If the problem persists for both DIMMs, proceed to the
next step.
next step.
4. Clear the CMOS and power-up settings (see page 89).
5. Replace the motherboard.
T
ABLE
B
Fiery X3eTY2 error codes and conditions (Continued)
Symptom
Possible cause
Suggested action
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