MX-3050N, MX-3060N, MX-3070N, MX-3550N, MX-3560N, MX-3570N, MX-4050N, MX-4060N, MX-4070N (serv.man35). Trouble Shooting Guide PDF - Sharp Copying Equipment User Guide / Operation Manual. Page 53

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53
CHECK LIST
Have functions been disabled by the administrator?
Some functions may have been disabled in the setting mode. When user authentication is enabled, the functions that 
you can use may be restricted in your user settings. Check with your administrator.
Problem
Check
Page
DOCUMENT FILING DOES NOT 
TAKE PLACE
Did you enable document filing in the printer driver?
53
A JOB CANNOT BE STORED IN A 
CUSTOM FOLDER
Do the custom folders created with the machine appear in "Folder 
Information"?
 
(When printing)
54
Does the custom folder have a PIN Code?
54
A STORED FILE HAS 
DISAPPEARED
Did you tap the [Print and Delete the Data] key to print a stored file?
54
Has automatic deletion of document filing files been enabled?
54
A FILE CANNOT BE DELETED
Is the property of the file set to [Protect]?
54
THE PROPERTY OF A FILE 
CANNOT BE SET TO [Confidential]
Is the file in the Quick File folder?
55
A CONFIDENTIAL FILE OR 
CONFIDENTIAL FOLDER CANNOT 
BE OPENED
Did you enter the wrong password/PIN Code?
55
I CAN'T STORE OR CHANGE A FILE 
NAME OR CUSTOM FOLDER NAME
Does the name include characters that cannot be used in a file or folder 
name?
55
A FILE NAME IS CUT OFF
Was the file name stored in the advanced transmission settings during a 
scan or Internet fax transmission?
55
I DON'T KNOW HOW TO SCAN TO 
USB MEMORY
Did you insert the USB memory device?
56
Did you select [Scan to USB] in [Scan to HDD/USB] of Easy Scan 
mode?
56
Did you select [Scan to External Memory Device] in Document Filing 
mode?
56
I DON'T KNOW TO PRINT BY USB 
DIRECT PRINT
Did you insert the USB memory device?
56
Did you select [Select File from USB Memory to Print] in Document 
Filing mode?
56
DOCUMENT FILING DOES NOT TAKE PLACE
Check
Solution
Did you enable document filing in the 
printer driver?
■ Enable document filing. 
In print mode, enable document filing on the [Job Handling] tab of the printer 
driver.
 
In other than print mode, specify Document Filing settings from Quick File or File.
?
?
!
Document Filing Problems
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