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MX-3050N, MX-3060N, MX-3070N, MX-3550N, MX-3560N, MX-3570N, MX-4050N, MX-4060N, MX-4070N (serv.man35). Trouble Shooting Guide PDF - Sharp Copying Equipment User Guide / Operation Manual. Page 54

Read Sharp MX-3050N / MX-3060N / MX-3070N / MX-3550N / MX-3560N / MX-3570N / MX-4050N / MX-4060N / MX-4070N (serv.man35) User Guide / Operation Manual online

54
Document Filing Problems
A JOB CANNOT BE STORED IN A CUSTOM 
FOLDER
Check
Solution
Do the custom folders created with 
the machine appear in "Folder 
Information"? 
(When printing)
■ Click the [Get Folder Name] button in the document filing save screen of the 
printer driver to call up the custom folders that have been created on the 
machine.
Does the custom folder have a PIN 
Code?
■ Enter the PIN Code configured in the machine in the document filing save screen.
A STORED FILE HAS DISAPPEARED
Check
Solution
Did you tap the [Print and Delete the 
Data] key to print a stored file?
■ Tap the [Print and Save the Data] key to print again. 
 If you print the file by tapping the [Print and Delete the Data] key, the file is 
automatically deleted after being printed.
 
The file property can be set to [Protect] to prevent the file from being easily 
deleted.
Has automatic deletion of document 
filing files been enabled?
■ If files that you need have been deleted, consult the administrator of the machine. 
When [Automatic Deletion of File Settings] is enabled in the setting mode, the 
files in the specified folders are periodically deleted.  (Even when the file property 
is [Confidential] or [Protect], the file may be deleted.)
⇒ "Setting mode (administrator)" → [System Settings] → [Document Filing 
Settings] → [Automatic Deletion of File Settings]
A FILE CANNOT BE DELETED
Check
Solution
Is the property of the file set to 
[Protect]?
■ A file cannot be deleted when its property is set to [Protect]. 
Change the file property from [Protect] to [Sharing] and then delete the file.
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