Read Sharp UP-X300 (serv.man50) FAQ online
1.22 How to avoid Power off if unable to escape from
screen.(Engineer Job)
Q. The terminal is locked on a screen, for example I pressed the
“Reservation” key and selected “New” but did not have a table layout screen
or access to a Table# the terminal will not allow me out of the screen and I
want to avoid power off.
screen.(Engineer Job)
Q. The terminal is locked on a screen, for example I pressed the
“Reservation” key and selected “New” but did not have a table layout screen
or access to a Table# the terminal will not allow me out of the screen and I
want to avoid power off.
A. To get out of this screen without power off follow this procedure
1. Connect Keyboard
2. ALT CTRL DEL to bring up Task Manager, select X300 FrontEnd Thread
Window and select End Task
3. Go to Win explorer \HD2\X300\Windows and click on "X300_MainWindow”
(application not ini file)
4. You should now be back to your Home screen
1. Connect Keyboard
2. ALT CTRL DEL to bring up Task Manager, select X300 FrontEnd Thread
Window and select End Task
3. Go to Win explorer \HD2\X300\Windows and click on "X300_MainWindow”
(application not ini file)
4. You should now be back to your Home screen
1.23 SCM Compulsory (Starting Cash Memory) message on the
backup master.
Q. The message “SCM Compulsory” appeared on the backup master after an
initial installation, even though there was no SCM programming.
A. Check the Version is the same on the master and the backup master.
1.24 Terminal.ini Error message at boot up.
Q. The terminal.ini error message appears at boot-up.
Q. The terminal.ini error message appears at boot-up.
A. This was caused by data corruption problem, to resolve please install your
USB stick with the correct version and reload the application, selecting KEEP
CURRENT DATA
USB stick with the correct version and reload the application, selecting KEEP
CURRENT DATA
1.25 Terminals “freezing” when very busy. (1.6.0.9/1.6.0.10 ONLY)
Q. The terminals seemed to freeze or lock out, this only occurred when the
site was very busy.
Q. The terminals seemed to freeze or lock out, this only occurred when the
site was very busy.
A. This was due to the settings within mfull.ini. The EJ, Tlog and Ctrans were
all increased to cope with the throughput. Also the customer was not using
Close transaction, therefore “Method of retention on Closed Transaction”
should be set to Not Retained.
all increased to cope with the throughput. Also the customer was not using
Close transaction, therefore “Method of retention on Closed Transaction”
should be set to Not Retained.
1.26 The X300 will only allow so many items then displays
insufficient memory
Q. The message “Insufficient memory too many items” appears after
entering lots of items on one transaction or on one table.
insufficient memory
Q. The message “Insufficient memory too many items” appears after
entering lots of items on one transaction or on one table.
A. This was due to the settings within mfull.ini, the MaxRegBuffer was set too
low, to change the registration buffer to allow more items per transaction
please edit the mfull.ini file as detailed:
1.
low, to change the registration buffer to allow more items per transaction
please edit the mfull.ini file as detailed:
1.
Perform SHUTDOWN on X300, 2. Tap screen 20 times, 3. Open wordpad
and edit \Hard Disk2\X300\Windows\Mfull.ini
Click on the first or last page to see other UP-X300 (serv.man50) service manuals if exist.