Read Sharp UP-X300 (serv.man50) FAQ online
1.11 EOD Reboot
Q. How can I stop the X300 rebooting at EOD
Q. How can I stop the X300 rebooting at EOD
A. Shutdown the application and press the screen 20 times, once at the CE
desktop select Start – Programs – Wordpad – open the file
\Hard Disk2\X300\Windows\X300_MainWindow.ini
Change the line
ManualEODReboot=1
desktop select Start – Programs – Wordpad – open the file
\Hard Disk2\X300\Windows\X300_MainWindow.ini
Change the line
ManualEODReboot=1
to
ManualEODReboot=0
This will need to be performed on all the machines in the system. Then
shutdown and restart the machine.
This will need to be performed on all the machines in the system. Then
shutdown and restart the machine.
1.12 Speed up Online Communications from a PC
Q. How can I speed up communications from ECR manager when I am
uploading \ downloading screens etc .
Q. How can I speed up communications from ECR manager when I am
uploading \ downloading screens etc .
A.
Pos Device Programming\Device Programming
select the RS232/TCPIP tab
of the online section then select Online Configuration and set the “Polling
Interval” to be 10. If using FTP set to 20.
Interval” to be 10. If using FTP set to 20.
1.13 Server terminal number
Q. Can I change the terminal number of a standalone machine/Server from 1
Q. Can I change the terminal number of a standalone machine/Server from 1
A. No. The terminal number of the Standalone machine\Server cannot be
changed.
changed.
1.14 Terminals sales figures missing from system report.
Q. The Master terminal does not contain any sales figures from the other
terminal in the system.
Q. The Master terminal does not contain any sales figures from the other
terminal in the system.
A. This was caused by terminals being taken off the network and then
reconnected after a Backup server had become activated.
The solution is to re do the In Line set-up on all terminals, after selecting the
MRS button.
Make sure Master is carried out first, then BU Master then Slave
reconnected after a Backup server had become activated.
The solution is to re do the In Line set-up on all terminals, after selecting the
MRS button.
Make sure Master is carried out first, then BU Master then Slave
1.15 “Power Failure Processing Error”
Q. The terminal displayed the above message after a power supply problem.
Q. The terminal displayed the above message after a power supply problem.
A. This can be resolved by editing the PWFail.dat file
C:\HD2\PWFail.dat change the value from 1 to 0
Procedure: Perform Shutdown, Tap 20 times to desktop, then edit the PWFail
file as mentioned.
C:\HD2\PWFail.dat change the value from 1 to 0
Procedure: Perform Shutdown, Tap 20 times to desktop, then edit the PWFail
file as mentioned.
1.16 PLU items not appearing in the Receipt Window Area
Q. The PLU texts and amounts were not appearing in the receipt window
area, but the SubTotal was incrementing correctly as the PLU’s were being
entered.
A. There was data corruption within the PRESET folder; the problem was
resolved by performing a BACKUP ALL. You may also try restoring the printer
layouts.
resolved by performing a BACKUP ALL. You may also try restoring the printer
layouts.
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