POS UTILITY. Help Guide - Sharp EPOS User Guide / Operation Manual. Page 4

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• If an ER-A750 or UP-3300, passes a Communications Test, but then fails doing

other operations, or appears to stop for an extended length of time, check that a
printer is configured but NOT physically attached to the ECR.  The most common
cause of this effect is the ECR trying to print to a Journal Printer without one being
present.

•

 will only update its copy of the ECR File Structure when (a) the ECR

has just been created, (b) when data is retreived from the ECR, (c) when asked to
do so by using the Retreive FDS Option and (d) when it has trouble fitting the
PLU/EAN/Department data into the ECR.  The most common cause of failure,
(other than actual communication problems) when sending PLU/EAN/Department
Data to the ECR is because you have modified the ECR File Structure after

 has already updated the File Structure.  The first thing to do is is use the

retrieve function to Update FDS Data.

•

This ECR allows you to have weird combinations of prices and descriptions.  While

 allows most combinations, it is good policy to use the same number of

prices and descriptions.

•

Communication an speeds above 9600 baud can be unreliable.

 will use a modem to connect to the selected ECR, if this ECR has a phone

number associated with it.  The number and other settings relevant to modems, is entered
on the Register Communications Settings form.

You have the choice on the Register Communications Settings form to disconnect the
modem after the current operation(s).  The default here is to stay connected.  Whilst the
modem is connected, information about duration and number connected to is displayed as
well as a Hangup button.  This button is used to disconnect the modem if you chose to
stay connected when you selected the ECR.

The modem will be automatically disconnected if you select another ECR which has no
phone number associated with it, or if it has a phone number that is different to the one
currently connected.

Modem programming can be accomplished by using the Modem Setup Utility form.

When starting, 

 looks for a file called POSUtility.cfg' in the default directory.

This file, which is a text file editable with Notepad, can contain a number of configuration
settings, which if present will be processed.  These are;