Read Sharp POS UTILITY User Guide / Operation Manual online
2
Managing Databases
There is only one database name supported by
POSUtility
, this is 'POSUtility.mdb'. This
file must exist in the program directory (where
POSUtility
was installed), for
POSUtility
to
start. If you wish to access multiple databases, use the Create Customer Database under
the File Menu. This allows you to organise Folders under a starting path of
\CUSTOMERS. This option creates the Folder and copies an empty 'POSUtility.mdb' to it.
the File Menu. This allows you to organise Folders under a starting path of
\CUSTOMERS. This option creates the Folder and copies an empty 'POSUtility.mdb' to it.
Using the Open Database option of the File Menu you can make a different database
current by selecting a new directory. An input box will open allowing you to enter a
directory name created above, or if left blank will display the directory tree, allowing you to
select the directory. A
current by selecting a new directory. An input box will open allowing you to enter a
directory name created above, or if left blank will display the directory tree, allowing you to
select the directory. A
POSUtility
database must exist in this directory, otherwise and
error message will be displayed. The current database is shown as part of the caption at
the top of the screen.
the top of the screen.
NB. The Sales Files and the Log File will also be written to this directory!
Example:
You have two Users or a Bar and Bottle Shop. The Bar has a number of ER-A440's
and the Bottle Shop an ER-A570. The PLU's and Departments may be the same for
the Bar and Bottle Shop, but the prices are different.
and the Bottle Shop an ER-A570. The PLU's and Departments may be the same for
the Bar and Bottle Shop, but the prices are different.
First RETRIEVE the data from one of the ER-A440's. If the keyboards are to be the
same, you can use the Copy Register Data option. Modify/Create the PLU's and send
all the appropriate data files to the other ER-A440's. Now create directories for each
location, change to these in turn and copy the locations registers back.
same, you can use the Copy Register Data option. Modify/Create the PLU's and send
all the appropriate data files to the other ER-A440's. Now create directories for each
location, change to these in turn and copy the locations registers back.
Communications Test
This is performed before each SEND or RETRIEVE operation. If communications is
established, a Green Light will show with the message 'Comms OK', else a Red light will
show with the message 'Comms Failed'.
established, a Green Light will show with the message 'Comms OK', else a Red light will
show with the message 'Comms Failed'.
The obvious things to check are;
•
Cables plugged in.
•
ECR turned on.
•
ECR is not busy (in the middle of a transaction).
•
The On-Line settings are correct.
•
The ECR On-Line number is correct.
•
The correct baud rate etc are selected in
POSUtility
.
•
The correct COM Port is selected in
POSUtility
.
•
If you are using a Broadcast Multiplexor, you cannot have leads attached to it that
are not connected to an ECR at the other end.
are not connected to an ECR at the other end.
Troubleshooting
Communications
Click on the first or last page to see other POS UTILITY service manuals if exist.