Read Sharp UP-600 / UP-700 (serv.man28) FAQ online
15. General
Q. The operator display is not showing the item price next to the item text.
Q. The operator display is not showing the item price next to the item text.
A. There are 2 settings for the Display type “GLU Mode” and “Check out Mode”
GLU mode will not display the item price, Check out mode will.
The setting for this (902-C) can be changed on either the UP-600 or UP-700.
The setting for this (902-C) can be changed on either the UP-600 or UP-700.
16. General
Q. The PLUs were appearing on the display with incorrect amounts also when
recalling an overlapped transaction, the items text had changed to the
department text.
recalling an overlapped transaction, the items text had changed to the
department text.
A. This particular problem was caused by the memory board being dislodged.
If there are any problems that look like bugs, perform a Memory board
diagnostic to check that it is being accessed properly.
If there are any problems that look like bugs, perform a Memory board
diagnostic to check that it is being accessed properly.
17. Remote Display
Q. I‟ve just fitted the Remote Display to my UP600 and unusual characters are
appearing.
Q. I‟ve just fitted the Remote Display to my UP600 and unusual characters are
appearing.
A. Remember, when you fit the Remote Display to any Machine the very first
thing to do at power on is a SRV Reset.
thing to do at power on is a SRV Reset.
18. Refund
Q. My customer is complaining that they cannot Refund a transaction through
Credit
Q. My customer is complaining that they cannot Refund a transaction through
Credit
A. The machine is defaulted not to allow a negative or zero balance to be
finalised by the Credit Key.
If you want to change this refer to Job code 916-B.
finalised by the Credit Key.
If you want to change this refer to Job code 916-B.
19. Slow transaction
Q. My UP-600/700 takes about 10 seconds before it will allow me to make the
next transaction. It is connected to a PC?
A. Your system must be networked and PC linked.
After one transaction is completed, MASTER machine gives T-LOG request to
After one transaction is completed, MASTER machine gives T-LOG request to
MWS (PC). If no answer However, if no answer is made, this results in TIME OUT.
(About 10 seconds), to make the first registration of next transaction.
To overcome this:
Set the SRV setting JOB#923-AB to Dividing Number of records in created T-LOG
(About 10 seconds), to make the first registration of next transaction.
To overcome this:
Set the SRV setting JOB#923-AB to Dividing Number of records in created T-LOG
file by 100.
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