Read Sharp UP-600 / UP-700 (serv.man28) FAQ online
A. This is caused by a machine having an overlap clerk on the system. Go into
X1/Z1 position and press the Cancel key,
X1/Z1 position and press the Cancel key,
If you go to the X1/Z1 position then try to do any reset report the machine will
inform you which clerk is in overlap mode.
Press cancel key until you are back to the main X1/Z1 screen.
inform you which clerk is in overlap mode.
Press cancel key until you are back to the main X1/Z1 screen.
Remove the inserted key, the ! Symbols will appear go back to Reg position and
insert the offending Overlap key and finalise the transaction.
insert the offending Overlap key and finalise the transaction.
57. Reports
Q. Is it possible to take PLU/EAN Reports on individual machines within a
network ?
network ?
A. No. Because the PLU/EAN sales file is only located in the Master machine on a
network.
58. Reports
Q. When trying to sign on with a Clerk on a Satellite the error message “Z Entry
Error” appears?
Error” appears?
A. This is usually because one of the machines has had an INDIVIDUAL Reset
report taken and depending on your system set up the Master machine will now
report taken and depending on your system set up the Master machine will now
have to carry out a SYSTEM RESET Report.
59. Reports
Q. When taking a system PLU Report from the Master it does not appear to
contain the PLU totals from the satellite machine.
contain the PLU totals from the satellite machine.
A. This is usually caused by incorrect T Log files in the Master machine.
The Master should contain file 147 (T Log Receive Buffer).
Satellite should contain file 146 (T Log Buffer).
Satellite should contain file 146 (T Log Buffer).
The above is usually caused by a Satellite machine being converted to a
Master machine
Master machine
To create the correct file follow this procedure.
1. Delete the incorrect T Log file.
2. Re-create the IRC, this will then automatically create the relevant
1. Delete the incorrect T Log file.
2. Re-create the IRC, this will then automatically create the relevant
files.
60. Reports
Q. When taking a system PLU Report from the Master it does not appear to
contain the PLU totals from the satellite machine.
contain the PLU totals from the satellite machine.
A. Please refer to above issue.
This phenomenon was caused by incorrect set up for the Overlap Feature,
This phenomenon was caused by incorrect set up for the Overlap Feature,
System Pre-set line 910 was set for Overlap but the appropriate files were not
created.
created.
As a general rule please always check the service parameters and other
related program settings are compatible
Click on the first or last page to see other UP-600 / UP-700 (serv.man28) service manuals if exist.