GENERAL (serv.man27). User Manual - Sharp ECR User Guide / Operation Manual. Page 17

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NetSupport Manager
16
NetSupport Manager Applications
NetSupport’s wide range of features makes it an ideal tool for a wide range of applications.
Some examples might include:
Help Desk
Use the Remote Control features to provide fast, cost effective support to end-Users in an
Office or Help desk environment. Reduce the cost of providing support whilst improving
productivity and the speed of problem resolution.
Tele-working
Use the Remote Communications modules to enable staff to work from home, whilst having
access to all the functionality on their office workstation.
Training
Use the sophisticated Show functions to assist in a training room environment.
System Automation
Use the powerful integrated scripting language to automate regular tasks such as uploading
and downloading files.
Use the Launch Application function to set tasks running without end User intervention. Take
advantage of the scheduler to save costs by running these tasks overnight.
Desktop Management
Use the combination of File Distribution and Scripting to manage User desktops and distribute
software. Automatically retrieve workstation information such as Free Disk space.
Use the Registry Edit functions in Scripting to re-configure remote workstations.
User Management
Use the enhanced security features to configure utilities available at a Client.
Set up different profiles and access levels at both the Control and Client depending on the
Users level of responsibility.
Maintain a Replay File to audit the activity of a Client workstation.
ActiveX Control
The ultimate portable office: Remote Control a workstation from within your Internet Browser.
Use your Internet connection, download the ActiveX Control software from your Company
Website, and remote control your office workstation.
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