Read Sharp GENERAL (serv.man27) User Guide / Operation Manual online
NetSupport Manager
15
Multimedia
NetSupport provides full Audio and Video Support.
NetSupport provides full Audio and Video Support.
Help Request
Clients can raise requests for help. Controls are instantly alerted to a Clients need for
assistance via a pop up box on their screen.
Clients can raise requests for help. Controls are instantly alerted to a Clients need for
assistance via a pop up box on their screen.
Scripting
NetSupport includes a powerful integrated Scripting Language and Scheduling Suite that
enables you to make use of all of its functions in unattended mode. Ideal for overnight
updates.
NetSupport includes a powerful integrated Scripting Language and Scheduling Suite that
enables you to make use of all of its functions in unattended mode. Ideal for overnight
updates.
Remote Communications
Take control of workstations on remote LAN’s/WAN’s or standalone workstations, via Dial-up
Modem (PSTN), ISDN, Internet or Direct Serial Links.
Take control of workstations on remote LAN’s/WAN’s or standalone workstations, via Dial-up
Modem (PSTN), ISDN, Internet or Direct Serial Links.
Web Browser Integration
Use your Internet connection, download the 350k ActiveX Control software from your
Company Website and remote control your office workstation over IP. This is the ultimate, in
portable Remote Control.
Use your Internet connection, download the 350k ActiveX Control software from your
Company Website and remote control your office workstation over IP. This is the ultimate, in
portable Remote Control.
Comprehensive Security Features
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Password protection at Client and Control workstation.
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User present acknowledgement required at Client workstation.
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Connection Audit trails.
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Allow a Control to Watch/Share or Control a workstation.
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Restrict File Transfer to specific drives, directories and files.
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Dialback to different numbers according to passwords.
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Restrict connections to named Controls.
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Customise Control and Client profiles to enable and disable virtually every feature
depending on the security level of the signed on User.
depending on the security level of the signed on User.
•
Set Unique Security Keys on both Control and Client workstations.
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Integrates with existing NT profiles & Security.
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DES Encryption
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Client/Control connection to Controls/Clients through Proxy Servers and Firewalls.
Easy to Install and Configure
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Automatic Set-up and maintenance of Workstations.
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Silent Installation across WAN’s.
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Central maintenance of Client Profiles.
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Configuration utility for Windows.
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User definable Modem configuration.
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Built in Modem diagnostics.
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Protocol Transparent Control, (use IPX, NetBIOS and TCP/IP simultaneously).
Other Benefits
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Seamless Remote Client Hardware and Software Inventory
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Seamless Cross-platform support in a single package.
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All components come as standard. No hidden costs!
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Supports all video resolutions up to 16 .7 million colours
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16 and 32 bit software included.
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