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NetSupport Manager
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What is NetSupport Manager?
NetSupport Manager is an international, award winning Remote Control software package.
NetSupport Manager has been designed to give IT managers, mobile professionals and
telecommuters the power and flexibility to access and control a workstation from anywhere, at
anytime. It enables busy support managers and Users to achieve the usually irreconcilable
objectives of improving customer service whilst cutting costs.
telecommuters the power and flexibility to access and control a workstation from anywhere, at
anytime. It enables busy support managers and Users to achieve the usually irreconcilable
objectives of improving customer service whilst cutting costs.
By using NetSupport Manager, staff can provide immediate support to end-Users without
needing to leave their desks. Wasted travel time is a thing of the past.
needing to leave their desks. Wasted travel time is a thing of the past.
Both end Users and support personnel can see what a problem is in real time, enabling them
to focus on solving the problem rather than interpreting someone’s description. The result is
faster problem resolution, a satisfied User and a more effective support desk. As an additional
bonus, your support costs are dramatically reduced, as are the overheads of managing the
problem resolution process.
to focus on solving the problem rather than interpreting someone’s description. The result is
faster problem resolution, a satisfied User and a more effective support desk. As an additional
bonus, your support costs are dramatically reduced, as are the overheads of managing the
problem resolution process.
NetSupport Manager is fully Cross Platform compatible, and supports all the major operating
systems and network protocols. NetSupport runs over ISDN, Internet, Dial-up or Direct Serial
Links with the new ActiveX Control on the Internet, providing access to home and travelling
Users to workstations, data and services at central sites.
systems and network protocols. NetSupport runs over ISDN, Internet, Dial-up or Direct Serial
Links with the new ActiveX Control on the Internet, providing access to home and travelling
Users to workstations, data and services at central sites.
NetSupport Manager has been designed to be simple and efficient to install and configure.
Once installed, it allows you to Watch, Share and Control the screen, keyboard and mouse of
an individual or multiple workstations simultaneously, irrespective of colour resolution. In
addition, you can display your screen on others workstations, view workstations screens in
cycles on your workstation, or multiple screens simultaneously. Full two-way Audio Support,
Remote Clipboard and the ability to Record remote control sessions, sophisticated File
Transfer and File Distribution encryption security combined with the fully integrated Scripting
and Scheduling feature NetSupport Manager becomes the complete Desktop Management
tool.
Once installed, it allows you to Watch, Share and Control the screen, keyboard and mouse of
an individual or multiple workstations simultaneously, irrespective of colour resolution. In
addition, you can display your screen on others workstations, view workstations screens in
cycles on your workstation, or multiple screens simultaneously. Full two-way Audio Support,
Remote Clipboard and the ability to Record remote control sessions, sophisticated File
Transfer and File Distribution encryption security combined with the fully integrated Scripting
and Scheduling feature NetSupport Manager becomes the complete Desktop Management
tool.
NetSupport Manager is clearly in a league of its own.
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