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105
U14 (Conveyor Jam3:
Paper did not reach the
Jam Sensor.)
Paper did not reach the
Jam Sensor.)
14
00
00
00 1. Document remains between
Starting Sensor and Jam Sensor.
Remove the document from the scanner.
2. Paper dust exists on or around
the Jam Sensor.
the Jam Sensor.
1. Clean up the dirt with cleaning paper or
cotton swab or soft and dry cloth.
(See Sec. 9.)
(See Sec. 9.)
2. Execute “Key/Sensor” tests in Sec. 10.3.7.
and “Sensor sensitive level” in Sec.
10.3.8. to check the Jam Sensor condition.
10.3.8. to check the Jam Sensor condition.
3. Jam Sensor does not work,
correctly
1. Execute “Key/Sensor” test in the Sec.
10.3.7. to check the sensor condition.
2. Check the mounting of the lens of the Jam
Sensor.
3. Check the following connection and
soldering condition on each connector.
CN5190 (JAM SENSOR Board) to
CN20 (CONTROL Board)
CN5190 (JAM SENSOR Board) to
CN20 (CONTROL Board)
4. Check the following signals.
a. Jam Sensor signal CN20-7th pin:
Approx. 5 V (no paper on the sensor)
b. Check the reference signal for the Jam
Sensor signal on the CONTROL Board.
IC42-5th pin: Approx. 2.5 V
c. Check comparator output signal.
IC42-7th pin: 5 V (no paper on the sensor)
Approx. 5 V (no paper on the sensor)
b. Check the reference signal for the Jam
Sensor signal on the CONTROL Board.
IC42-5th pin: Approx. 2.5 V
c. Check comparator output signal.
IC42-7th pin: 5 V (no paper on the sensor)
5. Replace faulty parts or cables.
4. Mechanical problem (Drive
Rollers, Drive Belt, Conveyor)
Rollers, Drive Belt, Conveyor)
1. Check the arrangement and on/off status of
the Jam Sensor.
2. Execute “Conveyor motor” test in Sec.
10.3.7. to check the mechanical condition.
3. Check whether the Drive Rollers (2 to 4),
Drive Belt, and the conveyor to support the
Drive Rollers (2 to 4) are put together into
the scanner, properly.
Drive Rollers (2 to 4) are put together into
the scanner, properly.
4. Check the surfaces of the Drive Rollers
(2 to 4).
a. If it is deformed
a. If it is deformed
Replace the roller.
b. If the surface is dirty
Clean the surface.
5. Check whether the Drive Belt tension is
proper.
Re-adjust the belt tension.
Re-adjust the belt tension.
U15 (Conveyor Jam4:
Paper did not reach the
Exit Sensor.
Paper did not reach the
Exit Sensor.
15
00
00
00 1. Document remains between
Jam Sensor and Exit Sensor.
Remove the document from the scanner.
2. Paper dust exists on or around
the Exit Sensor.
1. Clean up the dirt with cleaning paper or
cotton swab or soft and dry cloth.
(See Sec. 9.)
(See Sec. 9.)
2. Execute “Key/Sensor” tests in Sec. 10.3.7.
and “Sensor sensitive level” in Sec.
10.3.8. to check the Exit Sensor condition.
10.3.8. to check the Exit Sensor condition.
3. Exit Sensor does not work,
correctly
1. Execute “Key/Sensor” test in the Sec.
10.3.7. to check the Sensor condition.
2. Check the mounting of the lens of the Exit
Sensor.
3. Check the following connection and
soldering condition on each connector.
CN5060 (EXIT SENSOR Board) to
CN22 (CONTROL Board)
CN5060 (EXIT SENSOR Board) to
CN22 (CONTROL Board)
4. Check the following signals.
a. Exit Sensor signal CN22-1st pin:
Approx. 5 V (no paper on the sensor)
b. Check the reference signal for the Exit
Sensor signal on the CONTROL Board.
IC42-3rd pin: Approx. 2.5 V
c. Check comparator output signal.
IC42-1st pin: 5 V (no paper on the sensor)
Approx. 5 V (no paper on the sensor)
b. Check the reference signal for the Exit
Sensor signal on the CONTROL Board.
IC42-3rd pin: Approx. 2.5 V
c. Check comparator output signal.
IC42-1st pin: 5 V (no paper on the sensor)
5. Replace faulty parts or cables.
Error Code
ST1 ST2 ST3 ST4
Possible Cause
Recommended action
Remarks
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