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104
8. DFP Pressure Motor circuit does
not work properly.
1. Check the following connection and
soldering on each connector.
CN15 (CONTROL Board) to CN2008
(DRIVE Board)
CN15 (CONTROL Board) to CN2008
(DRIVE Board)
2. Check the soldering of IC2020 and the
peripheral parts on DRIVE Board.
3. Check the following signals on the DRIVE
Board.
a. IC2020-29th pin (CLK): See Fig. 1.
b. IC2020-22,23th pin (VREF): 2.3V or less.
c. IC2020-18th pin (ENABLE): 3.3 V
(when executing Conveyor motor test)
a. IC2020-29th pin (CLK): See Fig. 1.
b. IC2020-22,23th pin (VREF): 2.3V or less.
c. IC2020-18th pin (ENABLE): 3.3 V
(when executing Conveyor motor test)
9. Paper Feed Roller module or
DFP Roller is not assembled
properly.
properly.
Refer to the 1st item on Error Code U11.
10. Rollers (Paper Feed,
Separation, DFP) are dirty.
Refer to the 2nd item on Error Code U11.
11. Rollers have reached their life
expectancy.
Refer to the 3rd item on Error Code U11.
U13 (Conveyor Jam2:
Paper did not reach the
Starting Sensor.)
Paper did not reach the
Starting Sensor.)
13
00
00
00 1. Document remains between
Starting Sensor and Slip Detect
Sensor.
Sensor.
Remove the document from the scanner.
2. Paper dust exists on or around
Starting Sensor.
1. Clean up the dirt with cleaning paper or
cotton swab or soft and dry cloth.
(See Sec. 9.)
(See Sec. 9.)
2. Execute “Key/Sensor” tests in Sec. 10.3.7.
and “Sensor sensitive level” in Sec.
10.3.8. to check the Starting Sensor
condition.
10.3.8. to check the Starting Sensor
condition.
3. Starting Sensor does not work,
correctly.
1. Execute “Key/Sensor” test in the Sec.
10.3.7. to check the sensor condition.
2. Check the mounting of the lens of the
Starting Sensor.
3. Check the following connection and
soldering condition on each connector.
a. CN5140 (SLIP/STARTING SENSOR
Board) to CN3300 (LOWER RELAY
Board)
b. CN3304 (LOWER RELAY Board) to
CN18 (CONTROL Board)
a. CN5140 (SLIP/STARTING SENSOR
Board) to CN3300 (LOWER RELAY
Board)
b. CN3304 (LOWER RELAY Board) to
CN18 (CONTROL Board)
4. Check the following signals.
a. Starting Sensor signal CN18-19th pin:
Approx. 5 V (no paper on the sensor)
b. Check the reference signal for the Starting
Sensor signal on the CONTROL Board.
IC41-3rd pin: Approx. 2.5 V
c. Check comparator output signal.
Approx. 5 V (no paper on the sensor)
b. Check the reference signal for the Starting
Sensor signal on the CONTROL Board.
IC41-3rd pin: Approx. 2.5 V
c. Check comparator output signal.
IC41-1st pin: 5 V (no paper on the sensor)
5. Replace faulty parts or boards.
5. Replace faulty parts or boards.
4. Mechanical problem (Drive
Rollers, Drive Belt)
Rollers, Drive Belt)
1. Check the Starting Sensor’s mechanical
position and its status.
2. Execute “Conveyor motor” test in Sec.
10.3.7. to check the mechanical condition.
3. Check whether the Drive Rollers (1 and 2),
and Drive Belt, and also check whether the
conveyors to support the Drive Rollers are
put together into the scanner, properly.
4. Check the surfaces of the Drive Rollers
(1 and 2).
a. If it is deformed
and Drive Belt, and also check whether the
conveyors to support the Drive Rollers are
put together into the scanner, properly.
4. Check the surfaces of the Drive Rollers
(1 and 2).
a. If it is deformed
Replace the roller.
b. If the surface is dirty
Clean the surface.
5. Check whether the Drive Belt tension is
proper.
proper.
Re-adjust the belt tension.
Error Code
ST1 ST2 ST3 ST4
Possible Cause
Recommended action
Remarks
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